See all properties

The Portland Guesthouse

4.0 star property
4-star guest house near Cheltenham Town Hall

Choose dates to view prices

Photo gallery for The Portland Guesthouse

Exterior
Interior
Hypo-allergenic bedding, pillowtop beds, individually decorated
Daily full breakfast (GBP 10 per person)
Luxury Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
51 Portland St, Cheltenham, England, GL52 2NX
  • Pittville Park
    ‪3 min walk‬
  • Everyman Theatre
    ‪7 min walk‬
  • The Promenade
    ‪8 min walk‬
  • Brize Norton (BZZ-RAF Brize Norton)
    ‪44 min drive‬

Room options

View all photos for Courtyard King

Courtyard King

Courtyard King

  • 1 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cosy King Room

Cosy King Room

Cosy King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Abbey

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (193)
The price is CA $134
per night
CA $160 total
includes taxes & fees
27 Feb - 28 Feb
The Abbey

About the area

Cheltenham

Cheltenham retreat .Within a 15-minute walk of the guesthouse, you'll find Cheltenham Town Hall and Pitville Pump Room. Cheltenham General Hospital and Cheltenham Racecourse are also within 2 miles (3 km).
View more Guest houses in CheltenhamOpens in a new window

What's nearby

  • The Promenade - 8 min walk
  • Cheltenham Town Hall - 12 min walk
  • Pitville Pump Room - 13 min walk
  • Cheltenham Racecourse - 3 min drive
  • University of Gloucestershire - 3 min drive

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Turtle Bay - ‬4 min walk
  • ‪Smokey Joe's Amusement Cafe - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪Havanas Coffee - ‬3 min walk

About this property

The Portland Guesthouse

4-star guest house near Cheltenham Town Hall
Public spaces have free WiFi.

This 4-star Cheltenham guesthouse is smoke free.

  • 7 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
The Portland Guesthouse offers 7 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 5 per day; reservations required

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 10 for adults and GBP 5 for children

Things to do

  • Bike parking
  • Bike storage
  • Free bicycle rentals
  • Mountain biking
  • Private picnics

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Individually decorated
  • Individually furnished
  • Local maps
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Portland Guesthouse.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Confusing
The stay was fine. The parking was confusing. I pre-paid £5 but parked in the NCP (saying so when I arrived). I have just had a fine from NCP for £40. I now see this is not part of the Zone 10 street parking. The guest house should make this very clear on arrival when they accept payment.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value !
A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish stay in Cheltenham, with lovely helpful staff. Very impressed to learn after our stay that it is a social enterprise.
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Friendly, Comfortable and Convenient Stay
Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

6/10 Okay

Saeed

Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

6/10 Okay

Alan

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

10/10 Excellent

Russell

Stayed 1 night in Oct 2023

8/10 Good

dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convienently located place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Lovely place, very comfortable, great breakfast and staff were awesome 10/10
Stayed 1 night in Oct 2023

8/10 Good

Iain

Stayed 2 nights in Sep 2023

8/10 Good

Jane

Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located to all of the fabulous shopping and dinning Cheltenham has to offer. The staff were fabulous and a special shout out to Mathew who went above and beyond to make our stay great.
Stayed 1 night in Jul 2023