Crowne Plaza Chengdu West, an IHG Hotel

4.5 star property
4.5-star luxury hotel near University of Electronic Science and Technology of China

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December 2024
January 2025

Photo gallery for Crowne Plaza Chengdu West, an IHG Hotel

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Point of interest
Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041
  • Jinsha Site Museum
    7 min drive
  • University of Electronic Science and Technology of China
    8 min drive
  • Jinli Street
    15 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    35 min drive

Room options

Standard Room, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

1 Bedroom Suite

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

1 King Standard

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room Lounge Access

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

1 Bedroom Suite Balcony

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

Upgrade Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

2 Double Standard

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Business Lounge Access

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

2 Double Standard Balcony

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

About the area

Chengdu

Pidu District stay.A stay at this Pidu District hotel places you within 6 miles (10 km) of Jinsha Site Museum and 9 miles (15 km) of University of Electronic Science and Technology of China. Also within 9 miles (15 km) are Mt. Fenghuang Park and Taikoo Li Shopping Center.

What's nearby

  • Wide and Narrow Street - 10 min drive
  • People's Park - 11 min drive
  • Tianfu Square - 13 min drive
  • Taikoo Li Shopping Center - 14 min drive
  • Chengdu Research Base of Giant Panda Breeding - 19 min drive

Getting around

  • Hongpailou Railway Station - 13 min drive
  • Baicao Road Station - 13 min walk
  • Shuangliu Intl. Airport (CTU) - 35 min drive

Restaurants

  • ‪秘食采 - ‬13 min walk
  • ‪四叶草时尚餐吧 - ‬11 min walk
  • ‪龙凤抄手 - ‬8 min walk
  • ‪电子科技大学成都学院.晨曦餐厅 - ‬11 min walk
  • ‪麦田量贩ktv - ‬11 min walk

About this property

Crowne Plaza Chengdu West, an IHG Hotel

4.5-star luxury hotel near University of Electronic Science and Technology of China
Crowne Plaza Chengdu West, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include 11 meeting rooms and limo/town car service. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Crowne Plaza Chengdu West, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 347 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Chengdu West, an IHG Hotel offers 347 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 悦水疗. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 148 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • In-room accessibility
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 293.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 148 per person
  • Rollaway bed fee: CNY 293.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Chengdu West
Crowne Plaza Hotel Chengdu West
Crowne Plaza Chengdu West Hotel
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West, an IHG Hotel Hotel
Crowne Plaza Chengdu West, an IHG Hotel Chengdu
Crowne Plaza Chengdu West, an IHG Hotel Hotel Chengdu

Crowne Plaza Chengdu West, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went above and beyond to make my family and I feel welcome. The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas. The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Stayed 1 night in Jul 2024

8/10 Good

Yueh Huei, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
city vicinity clean and safe
Stayed 1 night in May 2023

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Changdu
Excellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not a 5-star hotel in some regards
The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business
The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, OK breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Joo Huan

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a good stay.
1) English language skill can be improved 2) Service (waiting time for food to be served) can be improved. Overall, a good stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It is a nice hotel to stay in
Stayed 4 nights in Nov 2017

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming reception from front desk
Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stayed 3 nights in Nov 2017

10/10 Excellent

Cheryl, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
This is a beautiful hotel with very helpful staff. The "single" beds are actually queen size so there is plenty of room for 4 in a room. Although the hotel is not downtown, it is walking distance to a street full of restaurants (especially hot pot restaurants, for which Chengdu is famous) and shops. We were in Chengdu to see the panda research center at Wolong and our guide suggested this hotel as it is located near the freeway and cut an hour off of our drive to the panda research center, allowing us to get there ahead of the crowds. It was an excellent suggestion. I would recommend this hotel to anyone not wanting to stay in downtown Chengdu.
Stayed 2 nights in Sep 2017

10/10 Excellent

Vadim, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Chengdu
Very nice hotel in Chengdu

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Xingzao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Dong-hyun

출장
단순 출장지 숙박으로는 괜찮아요
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ではある
とても快適なホテルですが、周りに店が何も無いので、車がないと厳しいと思います。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
惜しい
非常に快適なホテルですが、周りに店が何も無いので、車が無いと厳しいと思います。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的選擇
服務好,早餐菜色多樣,房價稍貴了一點,但還可以接受。
Stayed 2 nights in Mar 2019

8/10 Good

Eastin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

CHENG-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的經驗,很棒的經驗,很棒的經驗
GOOD,很棒的經驗,很棒的經驗,很棒的經驗,很棒的經驗
Stayed 1 night in Dec 2018

8/10 Good

HOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박후기
출장지와 가까워서 좋고 근처 식당가도 많아 좋아요! 시설도 좋은편이라 자주이용하고 있습니다!
Stayed 2 nights in Nov 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好,前台的小姑娘crystal特别热情,点赞
Stayed 2 nights in Aug 2018