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Fairmont Chengdu

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Wuhou

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fairmont Chengdu

LCD TV
Indoor pool, sun loungers
Bathtub, designer toiletries, hair dryer, bathrobes
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
269 Tianfu Avenue Middle Section, Chengdu, Sichuan, 610041
  • Century City International Exhibition Center
    13 min walk
  • New Century Global Center
    4 min drive
  • Sichuan University
    8 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    23 min drive

Room options

View all photos for Fairmont Gold 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Grand King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold Grand King Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold King Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont 2 Queens Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont 2 Queens Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Suite, 1 Double Bed

  • 56 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont King Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont King Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Smoking

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Smoking

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Non Smoking

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chengdu

Wuhou stay.Your stay at this Wuhou hotel places you within 2 miles (3 km) of Century City International Exhibition Center and New Century Global Center. Chengdu Yintai Centre and Jiufang Shopping Center are also within 3 miles (5 km).

What's nearby

  • Century City International Exhibition Center - 13 min walk
  • New Century Global Center - 4 min drive
  • Sichuan University - 8 min drive
  • Tianfu Square - 11 min drive
  • Taikoo Li Shopping Center - 12 min drive

Getting around

  • 3rd Tianfu Street Station - 9 min walk
  • South Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 23 min drive

Restaurants

  • ‪觅餐厅 - ‬2 min walk
  • ‪成都棕榈泉费尔蒙酒店 - ‬1 min walk
  • ‪Starbucks 星巴克 - ‬9 min walk
  • 蔚柳溪
  • Cube

About this property

Fairmont Chengdu

4.5-star luxury hotel, connected to a shopping center in Wuhou
Fairmont Chengdu offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 7858 square feet (730 square meters) and includes a conference center. A sauna, a rooftop terrace, and spa services are also featured at the luxury Fairmont Chengdu. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Chengdu hotel.

  • 1 building
  • 336 guestrooms or units
  • 44 levels
  • 3 dining venues
  • 2 bars or lounges
  • 7858 sq ft of conference space
  • 730 sq m of conference space
  • Built in 2016
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Fairmont Chengdu offers 336 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Willow Stream Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CNY 120 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Extended parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Parties and events are allowed on site. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Fairmont Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wei

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Stayed 1 night in Jun 2017

2/10 Terrible

Zhang, 東京

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Stayed 2 nights in Nov 2019

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住费尔蒙，很好，性价比很好
Stayed 1 night in Apr 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Mar 2019