Best Western Mountainbrook Inn

2.5 star property
Hotel near Maggie Valley Festival Grounds in Maggie Valley

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mountainbrook Inn

Exterior
Exterior
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Gem Mine
    2 min walk
  • Fantasy Golf & Game Room
    3 min walk
  • Maggie Valley Opry House
    4 min walk

Room options

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Maggie Valley

In Maggie Valley .Within a 15-minute walk of the hotel, you'll find Maggie Valley Festival Grounds and Stompin' Ground. Also, Wheels Through Time Museum is within 2 miles (3 km) and Soco Falls is within 6 miles (10 km).

What's nearby

  • Maggie Valley Festival Grounds - 10 min walk - 0.9 km
  • Stompin' Ground - 13 min walk - 1.2 km
  • Wheels Through Time Museum - 16 min walk - 1.4 km
  • Tube World - 18 min walk - 1.5 km
  • Cataloochee Ski Area - 19 min drive - 17.7 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Maggie's Galley - ‬15 min drive
  • ‪Haywood Smokehouse - ‬15 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Guayabitos - ‬7 min walk
  • ‪Pop's Place Biscuits, Burgers & BBQ - ‬10 min walk

About this property

Best Western Mountainbrook Inn

Hotel near Maggie Valley Festival Grounds in Maggie Valley
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Front desk staff very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael P

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice mountain hotel. Pleasant staff
Stayed 1 night in Aug 2024

10/10 Excellent

Liz Ann

Travelled with partner
Liked: Cleanliness, amenities
Quiet and clean.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Laura, Asheboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Quiet.
Stayed 3 nights in Jul 2024

6/10 Okay

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Very clean easy access to areas we wanted to visit
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem at a great price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value motel. Room and bed were comfortable. Staff was friendly and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, staff friendly and accommodating. Will definitely stay again. Was great for quiet getaway!
Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall clean appearance. Room had a wet odor. It had been cleaned and stocked. The drains in the sink and tub took several minutes to drain. Mold on the shower curtain. Sheets felt sticky. Beds were comfortable. Curtains let in too much street light. Morning staff were very friendly and helpful. Breakfast was well stocked each morning.
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion is to extend your breakfast time. It ends at 9 am and that’s 8 am, my home time, I like to sleep in on vacation. Wishing you would extend to 9:30?or 10 am please.
Stayed 1 night in Aug 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, very clean room and an amazing bed!
Stayed 1 night in Jul 2024

2/10 Terrible

Dillard A

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Wendy

Travelled with family
Room was bigger than expected. Great pillows and shower
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was very satisfied with the room. Bed was comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Gail

Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine but first time I stayed in a hotel where they wouldn't let me check in earlier.
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room 125 bedbugs
Stayed 1 night in Jul 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elk walking through.
Stayed 1 night in Jul 2024

4/10 Poor

Wes

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

leonard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast was good one day and stall bread the next. Hard to locate staff when checking out. Even called property phone number and saw it ringing in the lobby but no one around to answer.
Stayed 4 nights in Jul 2024

8/10 Good

Micheal

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here
Stayed 2 nights in Jul 2024