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Jarrett House

2.5 star property
Enjoy 2 restaurants at this Sylva hotel

Choose dates to view prices

Photo gallery for Jarrett House

Exterior
Front of property
Basic Room, 2 Queen Beds, Courtyard Area
Interior entrance
Classic Room, 1 Double Bed, Private Bathroom | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
100 Haywood Road, Sylva, NC, 28725
  • Harris Regional Hospital
    ‪7 min drive‬
  • Western Carolina University
    ‪14 min drive‬
  • Harrahs Cherokee Casino
    ‪17 min drive‬

Room options

Classic Room, 1 Bedroom, Private Bathroom

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom

Classic Room, 1 Double Bed, Private Bathroom

Classic Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 2 Queen Beds, Courtyard Area

Rollaway beds, free WiFi

Basic Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Double Beds, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

Classic Room, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, Refrigerator & Microwave, Courtyard Area

  • Sleeps 2
  • 1 Queen Bed

About the area

Sylva

In shopping district.Within a 5-minute walk of the hotel, you'll find Nantahala National Forest and Oaks Gallery. Also, Tuckasegee River is within half a mile (1 km) and Poteet Memorial Park is within 3 miles (5 km).

What's nearby

  • Oaks Gallery - 3 min walk - 0.3 km
  • Harris Regional Hospital - 7 min drive - 8.9 km
  • Southwestern Community College - 9 min drive - 7.2 km
  • Western Carolina University - 14 min drive - 10.6 km
  • Harrahs Cherokee Casino - 17 min drive - 21.2 km

Getting around

  • Asheville Regional Airport (AVL) - 58 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬3 min drive

About this property

Jarrett House

Enjoy 2 restaurants at this Sylva hotel
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Jarrett House also features room service (during limited hours), a television in a common area, and RV/bus/truck parking. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Sylva hotel.

  • 16 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1884
  • Continental breakfast (free)
  • Storage area for luggage
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Jarrett House offers 16 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available.

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Property amenity

Best Western Plus River Escape Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $132
CA $147 total
includes taxes & fees
Apr 21 - Apr 22
Best Western Plus River Escape Inn & Suites

Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jarrett House
Jarrett House Dillsboro
Jarrett House Inn
Jarrett House Inn Dillsboro
Jarrett House Hotel Dillsboro
Jarrett House Hotel Sylva
Jarrett House Sylva
Hotel Jarrett House Sylva
Sylva Jarrett House Hotel
Jarrett House Hotel
Hotel Jarrett House
Jarrett House Hotel
Jarrett House Sylva
Jarrett House Hotel Sylva

Jarrett House Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 14 out of 59 reviews
Rating 4 - Poor. 19 out of 59 reviews
Rating 2 - Terrible. 6 out of 59 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not what it used to be, but will it be again?
We have stayed at the Jarrett House many times in the past and have had very good experiences. However, this time was very disappointing. We understand the hotel is under new ownership, so I want to give them a bit of grace. I suspect the previous owner had let the place run down, and maybe disposed of a lot of furnishings. It's probably a very expensive property, so money may not be there yet to properly fix and furnish -- yet. The room we had was bare-bones, the bathroom was utilitarian, and the overall condition is in desperate need of upgrade. The place was reasonably clean, just old and barren. The nice, homey, front dining room has been changed to into a sitting parlor (unfortunate). The dining room was moved to the windowless back room (bad move) with "church retreat camp" decor (awful). Breakfast seems to have come from cans. Honestly, this place could be a real gem again if it were closed for a year and properly renovated with a historic preservationist architect in charge -- with a lot of money. So, I want to give the new owners a bit of grace and chance to get things together. But, one needs business to raise money to put back into the business. I wish them the best of luck, but it's going to need a lot of intentional effort and polish to step back up to the heritage and expectations folks have had of the Jarrett House. The location is great!
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
There was no hot water to shower!! I was told the bed would be a queen and it was a full.
Stayed 1 night in Oct 2018

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to be updated.
Needs to be updated. Carpet was dirty with stains. Wife and I slept in clothes. Did not want anything to touch us. Beakfast was cold. People were nice.
Stayed 1 night in Oct 2018

6/10 Okay

B, Charlotte

Liked: Cleanliness, staff & service
It is an old hotel with some charm. But it is clearly in some distress. It just costs a lot to maintain such a property. Some examples, include routine maintenance problems (light bulbs burned out, smoke detector beeping), infrastructure challenges (heats with portable heaters in the room), old or cheap mattresses, etc. NIce people that are trying, but I am fearful for its longevity.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Essentially comfortable room, historical hotel.
This hotel is 129 years old, so you can't expect much. The bed was comfortable, the room was dark enough for me to sleep in. If anyone stays in an adjacent room, you will be able to hear everything they say (or do.) It's right on mainstreet in Dillsboro, great location to enjoy the town.
Stayed 1 night in Oct 2018

8/10 Good

Terence, Fayetteville NC

Liked: Cleanliness, staff & service
A safe and secure room is about all you are going to get. No TV, some building code issue.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
it was very nice for a quiet weekend only tv is in the lobby.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty dirty!
Even tho this is a house from the 1800s there is no excuse for it not to be clean! Carpet was filthy, shower curtain needed replaced, blinds were dusty and I could go on and on. We didn't even attempt to eat there!! Every place around was booked because of the eclipse so we had no other choice but to stay. Eclipse was amazing but this place was disgusting!!
Stayed 1 night in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclipse 2017
Went to watch eclipse. It was awesome. Town was beautiful. Motel has lots of character. Staff was attentive.
Stayed 1 night in Aug 2017

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked. Turned Away
Overbooked. Turned Away
Stayed 1 night in Aug 2017

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total disappointment
It might have been great, but I booked this reservation online for the same day, and one hour into our drive from Atlanta, I found out we didn't have a reservation even though I received a confirmation immediately after I booked it. I booked it through Hotel.com and they were unable to help me find another room, and we had to turn around and go home. I will never use this service again!
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unprofessional & Unorganized
Room was quiet & clean. Continental breakfast: terrible grocery store pastries, no staff available to help or check out, no room service. Will not return.
Stayed 2 nights in Jul 2017

4/10 Poor

Daina

Disliked: Cleanliness
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Historic yes-stay no!
We have been wanting to stay here for more than 30 years. So the opportunity (& finances) fianally made it possible & we were so excited. The check in staff was friendly & helpful that's about all the good I can say about the hotel side. Thought we were getting a queen room - they don't have any. We managed in a full bed. picked up dead bees on the floor. Cold/Hot spickets were backwards in shower. At breakfast there wasn't a soul. We even looked & yelled for help & coulden't find anyone to get creamer. (Substandard anyway for this type of place). Then as we go to check out we had to yell to wake up the kid sleeping on the couch! Not impressed with hotel. The restaurant was OK. Some food was a bit salty for my taste but it they were friendly & fast. And there was plenty!
Stayed 1 night in Jul 2017

4/10 Poor

teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG!!
Front desk does not have a clue how to look for your reservations on computer. They still cannot tell me if my card to hold the room will be charged or not even though I went ahead and paid them for the room. Was not going to give me a receipt until i asked for it. Not at all friendly or helpful. The elderly lady was sweet but does not know anything about the computer. The rooms were run down and beds were horrible. No tv in rooms.maybe we just got the worst room since we booked from hotels.com instead of directly from hotel. I would not ever stay here again but they probably won't be in business much longer if they don't get better help. We were just on a quick getaway to the mountains and thought a bed and breakfast would be fun!! Wrong!! Breakfast was yogurt and donuts!!
Stayed 1 night in Jul 2017

6/10 Okay

Pam, TN

Liked: Cleanliness
Disliked: Staff & service
Great Train Escape
Stayed here many years ago, was wonderful. This trip under new owners. Waited 1 hour for dinner, over cooked on arrival. 2nd afternoon, we were there when we returned to hotel, sign on door: due to unforeseen circumstances hotel would be closed until Wed. This was Sunday. Left a phone number for emergencies. No breakfast as it is part of room fee. Never had this to happen before. Our room off courtyard so we had access.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
completely overpriced for a room with no amenities
This was one of the worst rooms we have ever stayed at. In general we stay at 2-3 star hotels. Just need a decent comfortable room. Don't need or expect anything fancy. There were absolutely no amenities with this room. NONE! not a TV, fridge, coffee maker, alarm clock or phone. There is no way to control the temperature other than the ceiling fan . There was a window air conditioner, but it was sitting in the floor of the closet. The room had 2 full size beds that were not only extremely uncomfortable, the mattress was only covered with a worn thin sheet. There was no mattress pad or any mattress protector. That screams unsanitary to me. No nightstand next to either bed. People need places to put their stuff when they are in bed. The carpet was stained & dirty. NO curtains on windows, only blinds that let all the light in so no sleeping in. Bathroom had no window covering at all, Major privacy issue for me. sink was rust stain and bathroom in general was not one that you really wanted to use. We had no towels in our room, had to go ask for some. Also they don't even have a hairdryer for you to use. The "big country breakfast" that is on their website for all hotel guests hasn't been done in 3 yrs according to the person at the desk. Only thing was some rolls, bananas and juice and coffee. We have never stayed at such a bare bones hotel and this was almost twice the price of what we usually pay at other places. They definitely aren't thinking of the comfort of their guests.
Stayed 1 night in Jun 2017

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
New meaning to historical!
The hotel staff was great! Unfortunately that didn't transfer over to the room! Old, dirty and poorly maintained! The cheap linoleum tiles in the bathroom were not installed properly, big gaps that allowed you to see the plywood underneath. Had an old window unit A.C. that was rather loud. The carpet was low end with holes in it. I was informed at check in that the hotel was booked solid, but are room had a T.V., was an old tube T.V. The clerk said that not all of the rooms have televisions. No phone either. Supposed to have 2 queen sized bed, had 1 queen and 1 full! The beds were quite firm. Stay away from this place!

6/10 Okay

Verified traveller

I'm glad I stayed there, as it is a historic house, but I was somewhat saddened by the decline of the house. It was fine, but not the experience I had hoped it would be.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really just wanted to compliment the restaurant, the food was great. I ate at Coach's twice and both meals we're delicious I would return mainly for the food. Rooms were ok, old, but the staff was friendly and I enjoyed my stay. I would recommend it if you want that 1980s feel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're looking for an old time feel this is the hotel for you. My wife and I are into history and this hotel is full of it. The staff was friendly and very accommodating, the area is quiet and quaint. Our only regret was having to leave to come back to work. I would recommend this hotel to my friends and family who really appreciate the history of an area like dillsboro.

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort