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Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property
Hotel near Chesapeake Square Mall in Chesapeake

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Suite, 1 King Bed (Additional Living Area)
Standard Room, 2 Queen Beds
Exterior
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2436 Gum Rd, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪16 min walk‬
  • Rivers Casino Portsmouth
    ‪9 min drive‬
  • Naval Station Norfolk
    ‪28 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Chesapeake

Heart of Chesapeake.With a stay at this Western Branch North hotel, you'll be within 2 miles (3 km) of Chesapeake Square Mall and 9 miles (15 km) of Riverfront Golf Club. Also within 9 miles (15 km) are Children's Museum of Virginia and Virginia Sports Hall of Fame and Museum.

What's nearby

  • Chesapeake Square Mall - 16 min walk - 1.4 km
  • Rivers Casino Portsmouth - 9 min drive - 8.0 km
  • Children's Museum of Virginia - 13 min drive - 13.3 km
  • Portsmouth Naval Shipyard Museum - 13 min drive - 13.4 km
  • Naval Station Norfolk - 28 min drive - 30.0 km

Getting around

  • Norfolk Station - 19 min drive
  • Norfolk Intl. Airport (ORF) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Big Woody's - Chesapeake Square - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel near Chesapeake Square Mall in Chesapeake
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake by IHG. Free self parking is available.

This Chesapeake hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • 635 sq ft of conference space
  • 59 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese, Spanish

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  • Breakfast included
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake by IHG
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 738 reviews
Rating 8 - Good. 195 out of 738 reviews
Rating 6 - Okay. 126 out of 738 reviews
Rating 4 - Poor. 73 out of 738 reviews
Rating 2 - Terrible. 74 out of 738 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Stayed 1 night in Jan 2025

10/10 Excellent

Sonya V

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and courteous. The holiday is safe and convenient.
Stayed 3 nights in Jan 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Off of the main roads but very convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonya

Liked: Amenities, property conditions & facilities
The hotel is conveniently located and the staf are very courteous.
Stayed 5 nights in Jan 2025

2/10 Terrible

Nick

Stayed 1 night in Dec 2024

8/10 Good

scotty

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly I was very satisfied with this hotel but the water was not hot enough
Stayed 1 night in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Nov 2024

8/10 Good

janell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service
A good area to rest and relax but the bed was TOO SOFT and the walk-in shower floor and walls didn't appear up-kept, clean, around the drain had a mildew look, floor installation of walk-in shower on the outside appeared unfinished, ceiling in certain areas need plastering and plainting, bathroom door need replacing; towels needs replacing (too dingy), toilet paper not a good quality (grossly thin). Handdicaped Parking can be revisited (bring closer to hotel or install a handicapped ramp where there is lawn to avoid walking around to get to Hotel door.
Stayed 2 nights in Nov 2024

8/10 Good

tracey, Baltimore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was not the best but it served the purpose the pool was great no hot tub though as advertised
Stayed 1 night in Nov 2024

10/10 Excellent

Briana

Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress sagged so much the I found it very difficult to sleep at all. Bathroom had what appeared to be mold on the sink. We were awakened by the fire alarms at 4am on the last 2 nights of our stay. After walking down 2 flights of stairs, we were told the problem was a "faulty oven". And we were charged a different price on each of 4 nights, ranging from $170 to $88 for the SAME room!
Stayed 3 nights in Oct 2024

4/10 Poor

janell

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Carli

Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort

Don’t waste your time or money. Find another hotel

Checked in at 10:45 at night. Walked in my room only to see pee in the toilet, trash and dirty towels in bathroom floor and dirty beds. Walked downstairs to get a new room. Walked into the second room and the exact same thing: dirty beds and bathroom. Went back down to the front desk to ask if they had any clean rooms and was told they only had those two available. I asked if a maid could clean them and was told a maid was not on duty. So we were to stay in a dirty room or go find another hotel. Thankfully found one across the street. Don’t waste your time or money. I’m still trying to get a refund for not being able to stay in a clean room. Absolutely ridiculous.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
Staind carpet in room, fire alarm went off early 2 night/mornings waking me up, property smelled like marijuana inside hallways and around property parking. Terrible experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Staff & service, amenities
Just go stay somewhere else
Stayed 1 night in Sep 2024

6/10 Okay

Vandana

Liked: Staff & service, property conditions & facilities
When booking selected two queens. Got two doubles. Also the AC fan kept turning off during the night
Stayed 1 night in Sep 2024

4/10 Poor

Crystal

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Just go stay somewhere else
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was mostly well kept but there was a bad smell when checking in.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2024

4/10 Poor

Joyce

Travelled with family
Disliked: Cleanliness, staff & service
Nasty smell in rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024