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TRU by Hilton Chesapeake, VA

2.5 star property
Art Deco hotel near Greenbrier Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU by Hilton Chesapeake, VA

Concierge desk
Business centre
Laptop workspace, free WiFi, bed sheets
Exterior
Coffee service

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    9 min walk
  • Chesapeake Conference Center
    3 min drive
  • Chesapeake Regional Medical Center
    7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Aloft Chesapeake
Pool
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1001)
The price is CA $130
per night
CA $151 total
includes taxes & fees
5 Dec - 6 Dec
Aloft Chesapeake

About the area

Chesapeake

Greenbrier East stay.Within a 15-minute walk of this Greenbrier East hotel, you'll find Greenbrier Mall and Jillian's Billiards. Chesapeake Conference Center and Chesapeake City Park are also within 3 miles (5 km).

What's nearby

  • Greenbrier Mall - 9 min walk - 0.8 km
  • Chesapeake Conference Center - 3 min drive - 2.7 km
  • Regent University - 7 min drive - 7.4 km
  • Virginia Beach Town Center - 13 min drive - 17.6 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 15 min drive - 17.2 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel near Greenbrier Mall
Public spaces have free WiFi. You'll find a 24-hour business center on site. A fitness center, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

  • 87 guestrooms or units
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Elevator
  • No smoking on site
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LED TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 108 reviews" "
Rating 8 - Good. 24 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 6 out of 108 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

All good
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quite. shops were within walking distance
Stayed 3 nights in Aug 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice, new, clean hotel with friendly staff
Hotel was good overall. Staff was great. Only downside is my room had been getting a ceiling repair and they left some supplies in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracey

Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bathroom, everything very clean and comfortable. Beds were comfortable. Closet to many places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Jo-Anne

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary, Milford

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional at the desk. The location is great for traveling to the NC beaches. Dining was within walking distance. This being a holiday weekend could have impacted the hallway being unswept, but other areas were well maintained. Great value.
Stayed 1 night in Jul 2024

10/10 Excellent

QuOndra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jun 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No one knew how to work the electric blinds, wouldn't give me a new room because I booked through Expedia. Dumpster service before 5am. Sheets were crusty. Gross.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!
Stayed 3 nights in Jun 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
My daughter checked me in with my husband. I am disabled and the receptionist made certain barbed comments about their relationship. There we no handicapped parking spots available when we returned from our concert, and there is no access for wheelchairs from the back or the side of the building. I had to trundle around the building. When I reached the front door, I was met by two staff members discussing handguns! No welcome or hello, just handguns! Not professional at all. The handicapped accessible room was perfectly acceptable with plenty of room to move around.
Stayed 1 night in Jun 2024

6/10 Okay

Tiffani

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. They were extremely busy due to a concert and I had to wait for my room till about 4. Then my room wasnt properly cleaned. The trash wasnt emptied and the floor wasnt cleaned. But generally a nice hotel and the staff was nice.
Stayed 1 night in Jun 2024

6/10 Okay

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Basic kinda generic
Technical issues checking in front desk wanted to charge me again and they actualy did but was quick to refund me as soon as they found that i was prepaid 1 st room they sent me to wasnt clean so back down to front desk while they went and personally found a room that was clean to put us in
Stayed 2 nights in Jun 2024

10/10 Excellent

Marina

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather new hotel. Enjoyed our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for rest
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast ! Love the little market for late night snacks!
Stayed 1 night in May 2024

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice n clean
Stayed 1 night in May 2024

2/10 Terrible

Beverly, Chester

Disliked: Staff & service, property conditions & facilities
Room was not available until two hours late due to limited staffing. Staff that was there tried very hard but we were terribly inconvenienced. Also, adjacent room was noisy both nights disturbing our rest - partying first night then crying todler tge second. No soundproofing. Breakfast eggs were so wet they were inedible. Very disappointed in a Hilton property.
Stayed 2 nights in May 2024