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TRU by Hilton Chesapeake, VA

2.5 star property
Art Deco hotel near Greenbrier Mall

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Photo gallery for TRU by Hilton Chesapeake, VA

Reception
Laptop workspace, free WiFi, bed sheets
Restaurant
Exterior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪9 min walk‬
  • Regent University
    ‪7 min drive‬
  • Virginia Beach Town Center
    ‪13 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Chesapeake

Greenbrier East stay.With a stay at this Greenbrier East hotel, you'll be within half a mile (1 km) of Greenbrier Mall and 2 miles (3 km) of Chesapeake Conference Center. Chesapeake City Park and Oak Grove Lake Park are also within 3 miles (5 km).

What's nearby

  • Greenbrier Mall - 9 min walk - 0.8 km
  • Chesapeake Conference Center - 3 min drive - 2.7 km
  • Regent University - 7 min drive - 7.4 km
  • Virginia Beach Town Center - 13 min drive - 17.6 km
  • Veterans United Home Loans Amphitheater at Virginia Beach - 15 min drive - 17.2 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel near Greenbrier Mall
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Elevator
  • No smoking on site
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Languages

English

Similar properties

Lobby

Hyatt Place Chesapeake

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,061 reviews
The price is CA $136
CA $158 total
includes taxes & fees
Apr 13 - Apr 14
Hyatt Place Chesapeake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 152 reviews
Rating 8 - Good. 28 out of 152 reviews
Rating 6 - Okay. 11 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 9 out of 152 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan, NAGS HEAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

2/10 Terrible

Glenda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets are dirty,hair in the bed ,hair in the tub
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas M. Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Chase

Stayed 5 nights in Dec 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not so good. The lobby was colorful and cute!
Stayed 1 night in Dec 2024

10/10 Excellent

Yano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the whole experience the staff was great always friendly willing to assist you with a smile.The rooms was clean and updated the environment was quiet and peaceful. I would choose this hotel everyday if I could.
Stayed 7 nights in Dec 2024

10/10 Excellent

LaCena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 1 night in Dec 2024

10/10 Excellent

Lilli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and very quiet. I liked how the entrance to the building locked at 7:00 pm and between 7:00 pm to 7:00 am you had to have a key card to get in. That made me feel safe especially when there are kids involved.
Stayed 2 nights in Dec 2024

10/10 Excellent

marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are awesome. stayed 3 days , great breakfast everyday. just no late checkout, no luggage storage if flight is in the afternoon. shopping stores is walkable. crackle barrel store is next to the hote ill used the same hotel next time i come back to cheasapeake.
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities
Had to spend over an hour straightening out our check in. They mixed our reservation up with another guests. Found hair (not ours) when we checked in and usb ports didn’t works
Stayed 2 nights in Dec 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It started off well. When I went in my first room the toilet wasn't cleaned so the nice front desk lady gave us a new room. After coming in from a party we fell asleep around 2am and woke up to the fire alarm going off at 4am because something happened with an employee and the microwave so it took me an hour to fall back asleep. I woke up late and took a quick shower because I had to hurry up and check out to have an employee knock on my door at 10:55 asking if I'm ready to leave.....like my sleep wasn't interrupted a few hours before. Overall just annoyed....beautiful property but annoying experience.
Stayed 1 night in Nov 2024

6/10 Okay

Jamila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO MICROWAVE IN ROOM
3 Star hotel that doesn’t have a microwave in the room which was an inconvenience. We literally had to go downstairs to use the microwave and they only had one microwave on the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They did not have a bed sheet. Only a polyester duvet to cover while sleeping. A little bit gross.
Stayed 1 night in Nov 2024

10/10 Excellent

Billie

Stayed 1 night in Jul 2024

2/10 Terrible

Frances

Disliked: Property conditions & facilities, room comfort
Bugs in bed. Rude staff
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Lorie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the room was very clean, close to shopping and restaurants. Great stay!
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
So-so
Nice place, clean, but staff is less than professional.
Stayed 1 night in Oct 2024

10/10 Excellent

ykechia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ykechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024