See all properties

Base Serviced Apartments - City Road

3.0 star property
3-star adults-only hotel near Chester Zoo

Choose dates to view prices

Photo gallery for Base Serviced Apartments - City Road

Standard Double Room, Ensuite (Small)
Apartment, 2 Bedrooms | Private kitchen
Apartment, 2 Bedrooms | Bathroom
Apartment, 2 Bedrooms
Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

Map
19-21 City Road, Chester, England, CH1 3AE
  • Chester Cathedral
    ‪10 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪40 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Property entrance

Macdonald New Blossoms Hotel, Chester

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
3.7 out of 5, Good, (1000)
The price is CA $112
per night
CA $135 total
includes taxes & fees
26 Mar - 27 Mar
Macdonald New Blossoms Hotel, Chester

About the area

Chester

City center stay.Within a 10-minute walk of the hotel, you'll find Grosvenor Park and Eastgate Clock. The Rows of Chester and St John the Baptist Church are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 4 min walk - 0.4 km
  • Chester Cathedral - 10 min walk - 0.8 km
  • Chester City Walls - 12 min walk - 1.0 km
  • Chester Racecourse - 17 min walk - 1.4 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester Station - 5 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Base Serviced Apartments - City Road

3-star adults-only hotel near Chester Zoo
As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Express check-in
  • Express check-out
  • No smoking on site
Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 25 years old aren't allowed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 237 reviews
Rating 8 - Good. 83 out of 237 reviews
Rating 6 - Okay. 31 out of 237 reviews
Rating 4 - Poor. 17 out of 237 reviews
Rating 2 - Terrible. 19 out of 237 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little room
We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

6/10 Okay

Charleston, San Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Stayed 2 nights in Aug 2024

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

6/10 Okay

Joanne

Stayed 2 nights in Dec 2023

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Stayed 1 night in Nov 2023

2/10 Terrible

Gavin

Stayed 1 night in Nov 2023

2/10 Terrible

Miss

Stayed 2 nights in Nov 2023

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.
Stayed 1 night in Nov 2023

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

ritwik

Stayed 1 night in Oct 2023

6/10 Okay

Adam

Liked: Staff & service
Nice place. Great location
Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

2/10 Terrible

michael

Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023

4/10 Poor

Joy

Disliked: Property conditions & facilities, room comfort
Would not recommend
Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.
Stayed 2 nights in Aug 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities
Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023

10/10 Excellent

karen

Stayed 2 nights in Aug 2023

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The fire alarm panel was lit up like a Christmas tree with various faults showing.Informed the cleaner but 24 hours later still in fault, staying on the top floor very anxious due to this.You would expect an issue like this which is a major health and safety issue to be dealt with immediately.
Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023