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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
3-star spa hotel near Chester Zoo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge
Lobby
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • University of Chester
    ‪4 min drive‬
  • Countess of Chester Hospital
    ‪4 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Chester (CEG-Hawarden)
    ‪39 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, View

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking, View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

The Mill Hotel & Spa

Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1777)
The price is CA $119
per night
CA $143 total
includes taxes & fees
4 Feb - 5 Feb
The Mill Hotel & Spa

About the area

Chester

In Chester .You'll find University of Chester and Countess of Chester Hospital within 2 miles (3 km) of this hotel. Chester Zoo and Chester City Walls are also within 3 miles (5 km).

What's nearby

  • University of Chester - 4 min drive
  • Chester City Walls - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

3-star spa hotel near Chester Zoo
Crabwall Manor & Spa, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A spa tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor & Spa, BW Signature Collection. Free self parking is available.

This 3-star Chester hotel is smoke free.

  • 48 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Polish

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 16.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 853 reviews" "
Rating 8 - Good. 271 out of 853 reviews" "
Rating 6 - Okay. 129 out of 853 reviews" "
Rating 4 - Poor. 59 out of 853 reviews" "
Rating 2 - Terrible. 23 out of 853 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop.
Lovely room, great customer service and absolute value for money. Would definately go again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Fantastic stay, room was very nice with balcony . Would recommend this hotel
Stayed 1 night in Oct 2024

6/10 Okay

Carole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lesley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Geoff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great settings for a wedding venue
Here for a wedding and it seems a great venue
Stayed 1 night in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel , friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Karen

Travelled with group
Liked: Staff & service, room comfort
Zoo trip
Bedroom looked a little shabby, wallpaper peeling off the walls, plug sockets not easily accessible. Food was good, bar prices expensive, service a little slow but staff friendly. Didn’t have breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Penny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was poor, mould on the ceiling and on the shower curtain. Carpet was dirty
Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 3 nights in Sep 2024

6/10 Okay

Mandip

Travelled with group
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel tired needs updating bathroom shower mouldy needs updating dripping sink tap bath took 20 minutes to fill and water lukewarm bathroom ceiling black wall hooks missing screws left in wall Breakfast mediocre and not very hot evening meal limited menu not that impressive Poor bar service
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Lovely welcome from reception staff. All staff very friendly. Good choice at breakfast (although a veggie sausage would be nice!) Lovely room. Clean. Great parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 1 night in Sep 2024

6/10 Okay

John, Lower Hutt

Travelled with partner
Disliked: Property conditions & facilities
Room was average, missing the bathroom basin plug and heated towel rail not working
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

John

Business traveller
Could easily do better
No breakfast provided day 1 Noisy fan in room Leak and smell of mould in corridor
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rosie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay Located in room above the disco, wide awake until gone 1am
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
Stayed 1 night in Aug 2024