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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property
3-star hotel near Chester Racecourse

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Sports bar, alfresco dining
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪2 min walk‬
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About the area

Chester

City center stay.With a stay at this Chester hotel, you'll be steps from Chester Racecourse and within a 10-minute walk of Chester City Walls. The Rows of Chester and Chester Town Hall are also within half a mile (1 km).

What's nearby

  • Chester Racecourse - 2 min walk - 0.2 km
  • Chester Cathedral - 8 min walk - 0.7 km
  • Chester City Walls - 10 min walk - 0.9 km
  • University of Chester - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 5.1 km

Getting around

  • Bache Station - 4 min drive
  • Manchester Airport (MAN) - 46 min drive

Restaurants

  • ‪Chester Racecourse - ‬3 min walk
  • ‪Beer Heroes Chester - ‬5 min walk
  • ‪Watergates Wine Bar - ‬5 min walk
  • ‪The Architect - ‬5 min walk
  • ‪Custom House Inn - ‬3 min walk

About this property

Holiday Inn Express Chester - Racecourse by IHG

3-star hotel near Chester Racecourse
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 192 square feet (17 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 192 sq ft of conference space
  • 17 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Racecourse Hotel
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Holiday Inn Express Chester-Racecourse Hotel Chester
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Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel with efficient and friendly service. We were provided with everything we needed for our overnight stay and at a very fair price with an very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, the room was excellent for our 1 night stay. Easy walk to chester centre.
Stayed 1 night in Dec 2024

6/10 Okay

SHEENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. Extra paid for parking. Breakfast very bland, overdone.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas markets visit to Chester
A comfortable hotel to stay at in Chester. Close enough to the city centre to walk in passing various historical things. Convenient for the Christmas markets which was the purpose of our visit and close to many eateries.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Was unfortunately on ground floor by main road and im used to countryside so was noise for me
Stayed 2 nights in Nov 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Made felt welcome. Clean room lovely breakfast. Near everything
Stayed 2 nights in Dec 2024

10/10 Excellent

GARETH

Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, buffet breakfast ok, great location to walk into town just be aware its £10 parking. When I booked it said free parking !
Stayed 1 night in Nov 2024

10/10 Excellent

gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paying £10 for parking
Stayed 1 night in Nov 2024

8/10 Good

Wendy, Cheadle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for walking around Chester town centre. Slept on the sofa bed which was not comfortable and needs a better mattress. Apart from that, we had a lovely stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Debi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

JASON

Disliked: Staff & service, property conditions & facilities
Very Poor
Greeted by lady on Reception who was eating as she attempted to talk. She never gave a good review of Chester. We tried asking about an Uber taxi to take us to a Restaurant that we booked, said Uber was not operating in Chester. She also said only one taxi company operated in Chester. I booked an Uber (So not sure about her comment) Room was narrow and small for a double. Breakfast was terrible, bacon, sausage was overcooked and very tough! Scrambled eggs were like eating rubber, orange juice had a strange taste. Bread for toast was best of poor offering!
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated so that we only had a short stroll before reaching the beautiful town centre. So for location it was excellent, however, for myself personally, the hotel was far too noisy. We had to ask to move rooms as our first room was located on the front, which was next to an extremely busy, noisy road. We were then moved to the back, which was slightly better but still was lots of noise, trains going by, workmen making loud noise, a dull humming noise. I didn’t really get much sleep over the 2 nights and for that reason I wouldn’t return to this hotel. I couldn’t fault anything else, staff etc were very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with parking and just a stones throw away from the centre of Chester. Very friendly helpful staff and Breakfast included. I've stayed her 3x now. What more can you say.
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for a city break. The parking is easy, right next to the hotel. Easy walking distance to the city sights. The hotel was modern, clean and the staff friendly and helpful. Would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Parking is owned by the race course but when we arrived at the security point they had our name and after I'd paid the guard £10 per night (no concessions for blue badges) we parked up fairly close to the hotel entrance. It would be great though if people were told beforehand how the Hotel parking worked. The reception staff were always friendly and helpful and we found it easier to order taxis through them (cutting out the automated booking system that the taxis use) The breakfast was good too. The hotel is very close to the centre of the city but at the moment they are doing road works in many central areas.
Stayed 2 nights in Nov 2024