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Mercure Chester Abbots Well Hotel

4.0 star property
4-star eco-certified hotel near Grosvenor Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
Superior Suite, 1 Double Bed
Indoor wedding
Reception
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Grosvenor Park
    ‪4 min drive‬
  • Roman Amphitheatre
    ‪4 min drive‬
  • Eastgate Clock
    ‪4 min drive‬
  • Chester (CEG-Hawarden)
    ‪29 min drive‬

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Mill Hotel & Spa

Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1777)
The price is CA $119
per night
CA $143 total
includes taxes & fees
4 Feb - 5 Feb
The Mill Hotel & Spa

About the area

Chester

In Chester .Within 3 miles (5 km) of this Chester hotel, you'll find Grosvenor Park and Chester Cathedral. Chester City Walls and Chester Racecourse are also within 3 miles (5 km).

What's nearby

  • University of Chester - 5 min drive
  • Chester City Walls - 5 min drive
  • Chester Zoo - 6 min drive
  • Chester Racecourse - 6 min drive
  • Chester Cathedral - 6 min drive

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

4-star eco-certified hotel near Grosvenor Park
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LED TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
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Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
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Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 118 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, staff were very friendly and helpful. Pool area was a good, sauna, steam room and hot tub. Overall very nice stay
Stayed 2 nights in Oct 2024

8/10 Good

JASON DAMIAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Oct 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Lovely weekend
Really lovely weekend. Jacuzzi and pool just what we needed. Loved the fact you could stream from your phone to watch what you wanted. Bed was massive as well
Stayed 2 nights in Oct 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. It was a little noisy in the night with a buzzing noise but overall staff were lovely and the lobby very nice and well presented. The room was clean and bed comfortable. I booked the hotel at last minute and it was decently priced. I will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay. The facilties were excellent and staff polite and professional.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay but a bit dated
Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Nice stay
Lovely one night stay. Lukas at the pool was lovely a friendly and helpful
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 1 night in Oct 2024

10/10 Excellent

Rhys

Stayed 1 night in Oct 2024

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and lovely inside, welcome message on the room tv titled me as a Mr and not Miss. only downside was bed wasn’t too comfy but apart from that the stay was good. Staff were friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Rhys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Graham, Redhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although our room was a bit dated, it was clean and quiet.
Stayed 2 nights in Oct 2024

6/10 Okay

Gareth

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok
Rooms need and update and USB sockets repaired, all broken.
Stayed 2 nights in Oct 2024

8/10 Good

Malissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to rest your head, staff were really friendly. Pool area was dated.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great . Menu for Bar and room service very limited .
Stayed 1 night in Sep 2024

8/10 Good

veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024