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The Chester Grosvenor

5.0 star property
5-star luxury hotel near Chester City Walls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chester Grosvenor

Exterior
Front of property - evening/night
2 restaurants, breakfast served
Suite
2 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • The Rows of Chester
    1 min walk
  • Eastgate Clock
    1 min walk
  • Chester Cathedral
    2 min walk
  • Chester (CEG-Hawarden)
    27 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1000)
The price is CA $144
per night
CA $173 total
includes taxes & fees
8 Dec - 9 Dec
Hotel Indigo Chester, an IHG Hotel

About the area

Chester

Heart of Chester.At this hotel, you'll be steps from Eastgate Clock and Chester Cathedral. The Rows of Chester and Chester Town Hall Square are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester City Walls - 7 min walk - 0.6 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • University of Chester - 14 min walk - 1.2 km
  • Chester Zoo - 7 min drive - 5.7 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

5-star luxury hotel near Chester City Walls
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Secured covered valet parking on site (GBP 25.00 per night)
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 17.5 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and Barclaycard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews" "
Rating 8 - Good. 180 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Panayiotis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Hotel is lovely. Everything feels like a luxury treat. Breakfast was lovely. Staff were wonderfully friendly, polite and super helpful. Thank you for making our stay a real pleasure.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Siew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms and my family and I were treated extremely well. I recommend without reservation.
Stayed 6 nights in Aug 2024

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rate this hotel excellent and would definitely think about staying again, the staff and cleanliness excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay in the beautiful hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything about this hotel was brilliant and lived up to all expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room had no views just inside rooftop .
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noisy air conditioning in room kept us awake. Bath had seen better days -peeling paint and cracks around around plug area. Poorly designed placement of sockets -using the kettle we had to crouch on floor and no sockets near bed to charge mobilee!
Stayed 1 night in Aug 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exceptional, only little thing bed is too hard (but everyone is different)
Stayed 1 night in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special place 😊
As amazing as ever, this is our come to place when we can afford it, this time for my beloveds birthday x
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff were very courteous and helpful nothing was too much trouble. Our room on the 4th floor was quiet, and it was really good to be able to open a window properly. Bed was extremely comfortable,and room service breakfast was a real treat
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfotable hotel and well located
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Good location, nice room, nice spa. They made a mistake with the bill which I had to come back to sort out which was annoying. I went on a Sunday so it was a good price, but I think the Friday and Saturday night rates are overpriced.
Stayed 1 night in Jul 2024

10/10 Excellent

Connor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. They offered a range of services during our stay and were so welcoming. If I stay in Chester again I will definitely be staying here. The parking makes everything so much easier too
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Jul 2024

8/10 Good

Jay

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful hotel. The room was large the curtains wallpaper so gorgeous ! The dining room was great, David at the bar went out if his way to find the cider that was my favorite, Aspall. The English breakfast, generous was the best that I have had in the past 2 weeks of traveling across UK & Scotland. You will love being here. Kieran checked us into our room and was helpful. The parking was way in the shopping mall on level 2
Stayed 1 night in Jul 2024