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ALA Residencias

2.5 star property
Aparthotel in Chetumal with a rooftop terrace and an outdoor pool

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Photo gallery for ALA Residencias

Exterior
Deluxe Room
Terrace/patio
Family Room | Private kitchen
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

Map
C. 22 de Enero, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Loft

Superior Loft

Superior Loft

  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View

Junior Suite, Bay View

  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft

Standard Loft

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa

Standard Villa

Standard Villa

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

Minibar, individually decorated, individually furnished

Superior Studio Suite

  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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Superior Room, Sea View

Hotel Noor

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (32)
The price is CA $90
per night
CA $112 total
includes taxes & fees
20 Mar - 21 Mar
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About the area

Chetumal

In Chetumal .Your stay at this aparthotel will put you steps from Fisherman's Fountain and a 5-minute walk from Explanada de la Bandera. Palacio de Gobierno and Chetumal Ferry Terminal are also within half a mile (1 km).
View more Aparthotels in ChetumalOpens in a new window

What's nearby

  • Fisherman's Fountain - 1 min walk - 0.1 km
  • Explanada de la Bandera - 1 min walk - 0.1 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.5 km
  • Palacio Municipal De Othon P. Blanco - 16 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬6 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Hotel Villanueva - ‬2 min walk

About this property

ALA Residencias

Chetumal apartment with private pool
As a guest of ALA Residencias, you'll find an outdoor pool and a rooftop terrace. The front desk is open around the clock.

This Chetumal aparthotel is smoke free.

  • 5 guestrooms or units
  • Terrace on the roof
  • No smoking on site
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request.

Languages

Spanish

Property amenities

Pool/Spa

  • Private pool
  • Outdoor pool

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Espresso maker
  • Cleaning supplies

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Soap
  • Toilet paper
  • Towels provided
  • Bathrobes
  • Shampoo

Entertainment

  • 75-inch Smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Individually decorated
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Exciting .amazing , very comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Always a great stay!!
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Love it!!
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Travelled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Wonderful
It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene, Oshawa

Liked: Cleanliness, property conditions & facilities
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Monty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nice room
The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, room comfort
Muy cómoda habitación, buena ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Reymundo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La hospitalidad de su personal , fueron muy amables. Nos gusto TODO, Exelente ubicación, limpio cómodo, bonito, funcional. La suite sensacional la vista maravillosa hacia la bahía la piscina en excelente condiciones.
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Diana Alejandra

Liked: Cleanliness, property conditions & facilities
Está hermoso me encantó y por supuesto volveré
Stayed 1 night in May 2024

2/10 Terrible

ARI, CANCUN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pésima opción, no respetaron el precio, quisieron abusar con el tipo de cambio y además pretendieron cobrarle comisión por pagar con tarjeta de crédito, obviamente no me quedé, pésimo servicio
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Erlebnis war nicht optimal
Klimaanlage hat den Raum nicht heruntergekühlt. Es war die ganze Nacht durch sehr heiss. Wir konnten kaum schlafen. Ebenfalls gab es viele Mücken im Zimmer. Es gab Probleme mit der Bezahlung. Der Preis wurde bei der Buchung in USD angegeben. Das Hotel hat einen unangemessenen Wechselkurs vorgeschlagen, hat dann aber eingelenkt. Ebenfalls haben Sie 4% Gebühren belastet, weil die Zahlung mit der Karte erfolgte.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Stayed 1 night in Mar 2024