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Fiesta Inn Chetumal Hotel

3.5 star property
3.5-star eco-certified hotel near Palacio de Gobierno

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68.04 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
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About the area

Chetumal

City center stay.Your stay at this Chetumal hotel places you within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. Also, Museo de la Ciudad is within half a mile (1 km) and Payo Obispo Zoo is within 3 miles (5 km).

What's nearby

  • Palacio de Gobierno - 5 min walk - 0.5 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 13 min walk - 1.1 km
  • Payo Obispo Zoo - 4 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬5 min walk
  • ‪Los Almendros - ‬4 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

3.5-star eco-certified hotel near Palacio de Gobierno
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Lobby

City Express by Marriott Chetumal

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 851 reviews
The price is CA $77
CA $88 total
includes taxes & fees
Apr 13 - Apr 14
City Express by Marriott Chetumal

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.81 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1011 reviews
Rating 8 - Good. 271 out of 1011 reviews
Rating 6 - Okay. 108 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 30 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly, Calgary

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I had to tell them to clean the pool.That is Very important. The drinks and food service is very slow at the pool also.
Stayed 1 night in Mar 2025

10/10 Excellent

Jovani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to spot the hotel and pretty calm in the surrounding area
Stayed 1 night in Feb 2025

6/10 Okay

Chantelle

Disliked: Cleanliness, property conditions & facilities
Inwas offered continental breakfast with my stay. This was toast eith either fruit OR juice. What is this? This is not an offer.
Stayed 1 night in Jan 2025

10/10 Excellent

Erdal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place , first option
Stayed 1 night in Jan 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy hotel for shopping
Stayed 2 nights in Dec 2024

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2024

4/10 Poor

Josue

Liked: Cleanliness
Disliked: Staff & service, amenities
The VIP or Fiesta Rewards was not available during my stay. Also, they weren't clear about the continental breakfast what was included. They still charged me for breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff should communicate issues
Upon check in AC was not working. Things happen but they KNEW this and no mention was made of a known issue until I reported the issue to the front desk. A bit of transparency goes a long way to appeasing guests rather than wasting their time. 3 hours later issue was resolved and the remainder of the stay was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin, Houston

Stayed 1 night in Dec 2024

8/10 Good

Gladys

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
We absolutely love Fiesta Inn and have been staying there for years. They have made some upgrades which were very helpful. The front desk staff were so helpful and friendly and speak English. The only downside was something out of their control and that was a alarm from down the road that would go off randomly though the night.
Stayed 3 nights in Dec 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its has a great view
Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Liked: Cleanliness
Our stay was good, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Yamani

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

4/10 Poor

Hsun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water
No hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all requests were met by staff
Stayed 2 nights in Dec 2024

8/10 Good

Darcy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, located in the heart of town near the Malecon. We fully enjoyed our stay at this hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

norma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing unique its run down needs maintainance toulet didnt flush glass bathrrom door shaky
Stayed 1 night in Dec 2024

8/10 Good

john, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for us coming off the afternoon ferry from Belize.
Stayed 1 night in Dec 2024

10/10 Excellent

Tayfun, Sanignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff very nice. I like this Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service
Noisy
Stayed 1 night in Dec 2024

2/10 Terrible

Jasmine

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024