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Diosa del Agua Bacalar

3.0 star property
3-star hotel in Mario Villanueva Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diosa del Agua Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Front of property - evening/night
Porch
Porch

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Av. 1 Costera Norte, Mz. 23 Lt. 2, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    1 min walk
  • Lake Bacalar
    5 min walk
  • Fort of San Felipe
    9 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Bathtub

Premium Room, Bathtub

Premium Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 3 King Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Bacalar

Mario Villanueva Madrid stay.A stay at this Mario Villanueva Madrid hotel places you steps from Laguna Bacalar Ecological Park and within a 5-minute walk of Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 1 min walk
  • Fort of San Felipe - 9 min walk
  • Municipal Spa of Bacalar - 16 min walk
  • Cenote Negro - 4 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪I Scream Bar - ‬12 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬7 min walk
  • ‪Yerbabuena - ‬5 min walk

About this property

Diosa del Agua Bacalar

3-star hotel in Mario Villanueva Madrid
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Diosa del Agua Bacalar. Limited free parking is available on a first-come, first-served basis.

This 3-star Bacalar hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Refrigerator in a common area
  • Dining venue
Diosa del Agua Bacalar offers 8 air-conditioned accommodations with minibars and safes. 30-inch Smart televisions come with satellite channels.

This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 9:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 30-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Diosa del Agua Bacalar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 250 per person (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 3 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vlandre Bacalar Bacalar
Hotel Vlandré Bacalar Hotel
Hotel Vlandré Bacalar Bacalar
Hotel Vlandré Bacalar Hotel Bacalar
Hotel Vlandré Bacalar
Diosa del Agua Bacalar Hotel
Diosa del Agua Bacalar Bacalar
Diosa del Agua Bacalar Hotel Bacalar

Diosa del Agua Bacalar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 4 out of 50 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Demian

Stayed 2 nights in Dec 2023

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Yolanda

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2023

4/10 Poor

Helena

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
the property is located next to a road which can be noisy. the room a really small and during our stay we had no electricity or water.
Stayed 6 nights in Feb 2023

2/10 Terrible

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice but I didn’t get any sleep because the bed was so terrible. Might as well have slept on cement.
Stayed 1 night in Feb 2023

10/10 Excellent

Assunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - clean and friendly
Stayed 3 nights in Jan 2023

10/10 Excellent

GAELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación!
Lindo lugar y muy bien ubicado
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough great things about this property. Upon checkin, the guy that helped me out was absolutely great! He gave me a map to the city & circled places of interest, & really took his time explaining all of the things I should check out nearby to make my trip wonderful. The room was perfect. The bed was extremely comfortable. So much so, that I think I slept better there than I do at home, & I have an extremely comfortable bed at home too. :) The staff kept the place extremely clean & welcoming. I was only there two days, but wish I could’ve stayed longer. It was perfect.
Stayed 2 nights in Apr 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for one night. The staff was friendly and helpful during check in and out. We didn’t have hot water in our room- staff said that it wasn’t normal, but we didn’t say anything until check out (as hot water isn’t always common at some places, so we didn’t think much of it). Parking on site was nice. There was access to rental bikes, community kitchen area, hammocks, swings, view point, ping pong table, etc. The grounds were very cozy and welcoming. The room was good, we liked how there were notes regarding keeping geckos alive and safe, etc. around the room. Good location, within walking distance to downtown square, public parks, swimming, etc. Would book again!
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place - Location is A+++
Great place to spend a relaxing evening in Bacalar. Easy walk to a private beach (10 pesos) and also a public access beach. Also right next door to great place for awesome ceviche and walk to all the local bars. Couldnt be better. We loved the mood lighting in the room and great bathroom/shower. We also loved the easy going breakfast spread in the morning and the friendly front desk staff. There is nothing critical at all - perfect spot and we're grateful for the hospitality.
Stayed 1 night in Mar 2020

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Maynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito, todo muy limpio, solamente que no tiene un lugar adecuado para guardar y colgar ropa, el espacio que hay es demasiado pequeño. Por lo demás todo estuvo muy bien.
Stayed 3 nights in Mar 2024

8/10 Good

FLORENCE

Liked: Staff & service
Disliked: Room comfort
Bacalar: mini croisière guidée sur la lagune: incroyable de beauté ; los rapidos + sympa pour les photos que pour les sensations aquatiques
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Relación precio-calidad no es del todo buena
Contexto: Viajé 3 días con mi esposa y mi hija de 5 años del 1 al 4 de enero de 2024. Habitación # 7. Cosas buenas del hotel - Excelente ubicación, frente a la laguna y a unos 10 min de caminata al centro. - El diseño del hotel como tal es acogedor y bonito. - Los recepcionistas son amables y serviciales. - El desayuno está rico, no inolvidable pero bien. - Tiene un mirador, terraza y mesa de ping-pong para pasar el rato. - La tele tiene Netflix y YouTube. Mejoras urgentes - El agua caliente para bañarse se acaba muy rápido. - El papel de baño es del más corriente (podrían incluso ahorrar si compraran otros mejores). - No me hicieron limpieza un día, nada más porque sí. - Las camas matrimoniales tienen bases de cemento, por lo que no se pueden mover. Háganse un favor y quiten esas bases para mayor flexibilidad. - No hay teléfono para comunicarse a recepción. Hay que ir sí o sí. - La caja fuerte es muy pequeña. No cabe ni una carpeta con papeles. - El aire no enfría mucho - no me imagino en verano. - El piso del baño es particularmente resbaladizo cuando se humedece. Ojo ahí. - La alberca no tiene calefacción. En general, creo que el precio que pagamos por noche ($2800 más impuestos) no corresponde al valor que recibimos. Tiene potencial, pero le falta mejorar en muchos aspectos claves.
Stayed 2 nights in Jan 2024

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

KANG

Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y bonita la habitación y el hotel
Stayed 1 night in May 2023

2/10 Terrible

EDUARDO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en remodelacion. Albañiles trabajando. 0 privacidad. Sucio.
Stayed 3 nights in Apr 2023

10/10 Excellent

Alejandro

Stayed 1 night in Apr 2023

8/10 Good

Bere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atentos, la ubicación del hotel es buena, estás muy cerca de los lugares atractivos; precio / calidad 10 de 10.
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ofräscht och smutsigt hotell
Smutsigt överallt - vi klagade över poolen två gånger på 5 dagar och den var smutsig dem andra dagarna också. Byggarbete som lät mycket från 10.00-17.00 Problem med vatten och informerade inte när dem stängde av för kallvatten/varmvatten när dem renoverade. Hoteller har fler än 8 rum som det står på hemsidan Aldrig frukost klockan 08.00 som dem lovade. Där luktadw konstigt på hotellet. Toaletten gick i sönder. Positivt - deras frukost
Stayed 5 nights in Feb 2023