SureStay Plus Hotel by Best Western Cheyenne

2.5 star property
Enjoy free breakfast at this Cheyenne hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Hypo-allergenic bedding, down comforters, pillowtop beds
Indoor pool
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Nelson Museum of the West
    ‪3 min drive‬
  • Cowgirls of the West Museum
    ‪3 min drive‬
  • Wyoming Transportation Museum
    ‪3 min drive‬
  • Cheyenne, WY (CYS-Cheyenne Regional)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cheyenne

In Cheyenne .You'll find Nancy Mockler Community Dog Park and Nelson Museum of the West within 2 miles (3 km) of this hotel. Cowgirls of the West Museum and Wyoming Transportation Museum are also within 3 miles (5 km).

What's nearby

  • Warren Air Force Base - 3 min drive
  • Wyoming State Capitol - 4 min drive
  • Wyoming Historic Governors' Mansion - 4 min drive
  • Wyoming State Museum - 4 min drive
  • Cheyenne Frontier Days Old West Museum - 6 min drive

Getting around

  • Denver Intl. Airport (DEN) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Rib & Chop House - ‬3 min drive
  • ‪Black Tooth Brewery - ‬3 min drive
  • ‪The Metropolitan - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Cheyenne

Enjoy free breakfast at this Cheyenne hotel
SureStay Plus Hotel by Best Western Cheyenne offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Cheyenne. Free self parking is available.

This Cheyenne hotel is smoke free.

  • 64 guestrooms or units
  • 3 levels
  • Built in 2002
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Lever door handles
  • Sign language-capable staff
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 25-inch TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jerrilee

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Roxann

Stayed 2 nights in Sep 2024

8/10 Good

Longguo

Liked: Cleanliness, staff & service, property conditions & facilities
매우 좋아요
Stayed 1 night in Oct 2024

10/10 Excellent

Charles, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

MARK

Nothing remarkable
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
The water in the toilet ran continuously. There was no water pressure in the shower. When I brought it up to the front desk staff in the morning she never apologized just said she’d have maintenance look at it. Disappointing since the gentleman that checked us in the night before was extremely gracious.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL! Big bathroom and counters, nice beds, comfy chair w/footstool, big tv, BIG frig… even bigger luggage carts! Our outside door is just down the hall from the room, so going back and forth is easy! And light! There are 6 lights in the room!! It was a great night - wish we had stayed here longer.
Stayed 1 night in Sep 2024

6/10 Okay

Pearly, Saskatoon

Stayed 1 night in Oct 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, gas stations and convenience stores.
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Travelled with group
Disliked: Amenities, property conditions & facilities
Advertised complementary wine, received a bottle of water. Looks like hotel is going through renovations. Room sorta looked like it was done, but not very well. Very low water pressure. Room was still being cleaned when we checked in
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was wonderful. Breakfast was excellent. The rooms could use a few updates, like new carpet and doors but other than that our stay was very comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired looking and going through a refurb.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Business traveller
Liked: Property conditions & facilities
Thankful to have a roof over my head, the bed was not comfortable and the WiFi would come and go, mostly go. This made doing work in the room hard or impossible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to highways. Room was clean and had everything I needed. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tarisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient and Clean. Staff was awesome and the breakfast was pretty darn good! Would absolutely stay again... Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family and small children
Michael was wonderful at check in! However, on one bed the sheets were dirty. The room smelled musty/damp and the ac unit did not work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Aug 2024