4/10 Poor
Zaw, Marriottsville
Travelled with family
30 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
On positive notes, the hotel was looking nice with the pool and all that especially on Expedia website. The pricing was more than appetizing and mouth watering. So I booked. Oh well. Reception desk staff was pleasant, welcoming and speaks a decent English. That’s huge in Thailand as most Thai people are clueless with English speaking despite the fact that tourism is a major source of income for the country. The hotel has two pool areas and a restaurant which is spacious and airy and both are beautifully located.
Negatives: the room is cramped, bedsheets are old and worn out. You did not definitely get a sense of a clean room like that. There was hardly any space to put your stuff. You don’t feel well rested and refreshed staying in a room like that. The bathroom was also small but just enough to get your job done. The look outside from our room wasn’t great either and kind of tini tiny balcony was also very old and poorly maintained. Outside toilets looked so not clean and unwelcoming. The worst part was that there were mosquitoes and, there were signs to close the door asap as you come in and out of your room. That was not cool. That drove us moved out the evening we came in without staying over night. However to be fair, I love the English speaking staff and the affordability provided that you can stand being bit by mosquitoes. They say risk of contracting malaria in Chiang Mai is low. I certainly hope so.