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The Chiang Mai Old Town

5.0 star property
Family-friendly 5-star hotel near Chiang Mai Zoo

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Photo gallery for The Chiang Mai Old Town

Exterior
The Heritage House Suite with Balcony | Living area
Outdoor banquet area
Outdoor pool
Extra beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Wat Phra Singh
    ‪5 min walk‬
  • Chiang Mai University
    ‪7 min walk‬
  • Maharaj Nakorn Chiang Mai Hospital
    ‪11 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪14 min drive‬

Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite

The Heritage House Junior Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (King Bed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

2 restaurants, breakfast served

InterContinental Chiang Mai The Mae Ping by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (160)
The price is CA $212
per night
CA $252 total
includes taxes & fees
13 Mar - 14 Mar
InterContinental Chiang Mai The Mae Ping by IHG

About the area

Chiang Mai

Heart of Chiang Mai.Within a 10-minute walk of this Old City hotel, you'll find Wat Phra Singh and Chiang Mai University. Pratat Chedi Luang Temple and Tha Phae Gate are also within 2 miles (3 km).

What's nearby

  • Wat Phra Singh - 5 min walk
  • Chiang Mai University - 7 min walk
  • Nimman Road - 3 min drive
  • Tha Phae Gate - 3 min drive
  • Chiang Mai Night Bazaar - 6 min drive

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai Intl. Airport (CNX) - 14 min drive

Restaurants

  • ‪กาแฟหวานน้อย & Kedtawa Backpacker - ‬1 min walk
  • ‪Sun Rays - Breakfast & Brunch - ‬4 min walk
  • ‪Makkha Health And Spa - ‬4 min walk
  • ‪ซุ้ม 2 หมูจุ่ม หน้าวัฒโน - ‬1 min walk
  • ‪Great Shot Bar CNX เชียงใหม่ - ‬1 min walk

About this property

The Chiang Mai Old Town

Family-friendly 5-star hotel near Chiang Mai Zoo
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

  • 30 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations are furnished with queen sofa beds. 55-inch Smart televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 5:30 AM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: THB 500 for adults and THB 500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 55-inch Smart TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 500 for adults and THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 221 reviews
Rating 8 - Good. 39 out of 221 reviews
Rating 6 - Okay. 10 out of 221 reviews
Rating 4 - Poor. 5 out of 221 reviews
Rating 2 - Terrible. 3 out of 221 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time in Thailand so I’ve stayed in my fair share of hotels across the country, and this was by far and away the best place I’ve ever stayed. The staff is warm and accommodating. They were able to help us book all the things we wanted to do easily, and always greeted us with a friendly smile. The rooms are spacious, clean, and comfortable. I highly recommend having a soak in the bathtub! The breakfast is delicious, and the lunch and dinner is not bad either if you dont feel like leaving. There are tons of extra amenities like happy hour and the pool that we did not take advantage of but looked incredible. This is a great hotel in the heart of old town. Would absolutely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with attentive staff that will go out of their way to assist you. The rooms are very comfortable, stylishish and clean. The staff was very helpful in arranging for a number of things for me, including hiring a private driner for some individual tours I wanted to do. I am traveling solo and appreciate that I felt safe and seen, which isn't always the case as a female traveler. Definitely get a Thai massage while you're here at the spa. I highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! A smaller but great total in the old town part of Chiang Mai. The staff was great too, always looking to help, guide or make your visit better. The Spa staff was excellent, courteous, kind and great at the art of a massage. We hope to make it back and stay again, until then we would highly recommend to all!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
great boutique hotel for a perfect Chiang Mai experience
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent and very comfortable. Within walking distance of all to see in Old Town Chiang Mai and staff are super helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benazir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice hotel and very clean the staff was extremely friendly. The room and all amenity were nice as. Pretty aesthetics.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time in Chiangmai the most! By far, our favorite hotel in Thailand! We will definitely come back! Love how close everything is to our hotel. Walking distance to everything!
Stayed 4 nights in Oct 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hated the Old City. Dirty
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Chiang Mai and this hotel. Would certainly stay again and recommend to family and friends. Very nice quiet room Quiet side street location but strolling minutes from temples, the wall and cafes. 15 minutes drive from Hotel to Airport I booked a pick up from the hotel @ 400 Baht. You may able to do the trip by taxi a little cheaper
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this beautiful hotel and the staff who work there! We stayed, ate, drank, swam, spa’d, laundered and walked to great local markets, Wats and restaurants! Everything and everyone exceeded our expectations!
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Lees Summit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! The room was perfect, the staff was excellent and the restaurant is really great too!
Stayed 2 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay here, friendly staff, nice breakfasts,good location. My wife had a fabulous massage in the spa. The pool area needs an upgrade
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and the attached bar & restaurant were very good too with delicious breakfast & Dinner options. The only small downside to the room was the number of tiny blue lights all over the place that light up when the lights are off
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff and great food. We will come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very relaxing. The room was beautiful. The staff were very friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big and comfortable and the staff is very polite!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nessara

Stayed 2 nights in Aug 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended- it’s perfect for a family stay in chiang mai. Staff are really nice. Breakfast great. Comfortable large room and nice pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, room was great! Facilities and location were amazing.
Stayed 4 nights in Jul 2024

8/10 Good

sang kyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but location is little inconvenient
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Exceptionally beautiful, serene and clean hotel, right next to the night market.
Stayed 1 night in Jul 2024