The Heritage Chiang Rai Hotel and Convention

4.0 star property
4-star hotel near Central Chiang Rai

Choose dates to view prices

Photo gallery for The Heritage Chiang Rai Hotel and Convention

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Daily buffet breakfast (THB 350 per person)
Lobby
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province, 50700
  • Central Chiang Rai
    ‪11 min walk‬
  • Chiang Rai Clock Tower
    ‪5 min drive‬
  • Saturday Walking Street Market
    ‪5 min drive‬
  • Chiang Rai (CEI-Chiang Rai Intl.)
    ‪19 min drive‬

Room options

Heritage Suite (2 Bedroom)

  • 86 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Heritage Suite (1 Bedroom)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Double Room, Non Smoking, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Deluxe Room, Twin Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Chiang Rai

City center stay.At this Chiang Rai hotel, you'll be within half a mile (1 km) of Central Chiang Rai and 3 miles (5 km) of King Meng Rai the Great Monument. Chiang Rai Clock Tower and Saturday Walking Street Market are also within 3 miles (5 km).

What's nearby

  • Central Chiang Rai - 11 min walk - 1.0 km
  • Chiang Rai Night Bazaar - 4 min drive - 3.2 km
  • Chiang Rai Clock Tower - 5 min drive - 3.5 km
  • Saturday Walking Street Market - 5 min drive - 3.7 km
  • Wat Rong Suea Ten - 7 min drive - 5.9 km

Getting around

  • Chiang Rai Intl. Airport (CEI) - 21 min drive

Restaurants

  • ‪Fuji - ‬13 min walk
  • ‪Yayoi - ‬13 min walk
  • ‪Mk - ‬13 min walk
  • ‪S&P Bakery & Coffee - ‬12 min walk
  • ‪Hotpot Buffet - ‬13 min walk

About this property

The Heritage Chiang Rai Hotel and Convention

4-star hotel near Central Chiang Rai
The Heritage Chiang Rai Hotel and Convention offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Heritage Chiang Rai Hotel and Convention. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chiang Rai hotel.

  • 321 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Heritage Chiang Rai Hotel and Convention offers 321 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Chiang Rai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Thai

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 175 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Chiang Rai Hotel and Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heriatage Chiang Rai
Heritage Chiang Rai
The Heritage Chiang Rai
The Heritage Chiang Rai Hotel Convention
The Heritage Chiang Rai – SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel
The Heritage Chiang Rai Hotel and Convention Chiang Rai
The Heritage Chiang Rai Hotel Convention SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel Chiang Rai

The Heritage Chiang Rai Hotel and Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 133 reviews
Rating 8 - Good. 37 out of 133 reviews
Rating 6 - Okay. 8 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 4 out of 133 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Palitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no complementary water bottles available, which is a standard for any other hotel in the world. We used one water bottle available in the fridge for which they charged. But when asked, we were told they are not free but later sent two drinking water in glass bottles. I had a time in trying to the reception staff in the night , she was saying couldn’t understand me over the phone. I had to walk down to the reception with the water bottle from the mini fridge, to ask whether that is chargeable. I can’t be blamed for her lack of English knowledge. In general I found reception staff were cold. No smile in the face. But, other staff including cleaning staff were very courteous. Hotel is situated about 3.5km away from the city centre. Every time I went to the town I had to take a GRAB taxi or a tuk tuk, which cost me 80 Bhat one way
Stayed 3 nights in Dec 2024

10/10 Excellent

Maqbool

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ethan John, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Dec 2024

10/10 Excellent

Plush rocker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay generally. The room was comfortable and we were happy to have hot water with good water pressure. Our only issue, which was minor, was the minibar. There was no clear signage about what was included in the mini bar and not. This was our final stay in Thailand and every accommodation, including hostels, provided water. So having water counted in the “mini bar” charges was a little crazy. If you’re going to have a minibar, have it clear. As well, upon checkout reception had housekeeping check each room before you could go to see if you used the mini bar. Just seemed like something that wasn’t thought out fully as a money grab. Overall, we liked our stay and would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sung Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay - no issues
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value for the price. It's a 10-minute walk from the mall, has a beautiful pool, and perfect breakfast buffet!
Stayed 9 nights in Nov 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very beautiful hotel, the breakfast spread was large with a lot of variety. The outdoor pool was beautiful. The front desk staff was helpful. Some rooms needed some maintenance. I would stay again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jan

Business traveller
The staf was nice and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a very good stay at Heritage - check in and check out very easy, staff very helpful. Only minor gripe while there - loo seat in room broken - otherwise excellent! Breakfast varied and fresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerome, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel. Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting. Wonderful swimming pool area! Also able to walk to big local mall!
Stayed 7 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!!! They were so kind and happy always!!! We had a wonderful experience and would recommend to all friends
Stayed 9 nights in Oct 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
No communication. Phone number didn’t work.
Stayed 1 night in Sep 2024

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near attractions.
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Very nice hotel with 5 star look and feel. Food is very good, however: breakfast buffet is large, with the same everyday items everyday, limited bread and Danish choices, would have been nice to change the variety of Danish and rolls. Only dinner roll was offered no other rolls or croissant, only 1 flavor of danish. Fruit and juice was the same everyday, water or apple juice. Dinner was big disappointment: out of menu 4 items and very, very slow. suggest dinning outside of the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

meay

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and staffs were wonderful. Breakfast were great.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Belen

Liked: Property conditions & facilities
Excellent place to stay😀
Stayed 1 night in Jul 2024

10/10 Excellent

Pariya, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services especially front office, check in and restaurant. All of staffs are excellent, very polite .Room is so big and clean. Closed to Central Mall and city. Easy access to main Street. We definitely go back to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

rolly p.

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and food is good.
Stayed 3 nights in Jun 2024