Best Western Naperville Inn

2.5 star property
Eco-certified hotel near Morton Arboretum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Business centre
Reception
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    15 min walk
  • Wendy's
    2 min walk
  • Naperville Station
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Naperville

In shopping district.You'll find Morton Arboretum and Riverwalk within 3 miles (5 km) of this hotel. College of Dupage and Wheaton College are also within 6 miles (10 km).

What's nearby

  • Morton Arboretum - 4 min drive
  • Riverwalk - 6 min drive
  • College of Dupage - 7 min drive
  • Riverwalk Park - 7 min drive
  • Wheaton College - 8 min drive

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬10 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Eco-certified hotel near Morton Arboretum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Naperville Inn. Self parking is free.

Smoking is allowed in designated areas at this Naperville hotel.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:00 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western Naperville Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1004 reviews" "
Rating 8 - Good. 303 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 68 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Sep 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really helpful and nice, the thing I didn’t like was that even though it looked clean, it could use a little upgrade in colors.
Stayed 1 night in Sep 2024

6/10 Okay

Suzette

Disliked: Room comfort
Throws Meet
Beds were too soft. TV channels kept scrambling. It was nice to return to fresh towels daily. Close to restaurants and freeway.
Stayed 3 nights in Sep 2024

10/10 Excellent

Huda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2024

10/10 Excellent

Dercilio, Royal Palm Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything at walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

Miasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Aug 2024

8/10 Good

Dayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean the staffs were very friendly n nice But a lot of people were standing around in the parking lots at night
Stayed 2 nights in Aug 2024

8/10 Good

J. Timothy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

James

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was kinda meh for the price.
Stayed 2 nights in Aug 2024

6/10 Okay

Cathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t care for breakfast options
Stayed 4 nights in Aug 2024

10/10 Excellent

henry

Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good election and good service
Stayed 2 nights in Aug 2024

2/10 Terrible

Jaime

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Motel was having some construction done waa a bit liud at times. Overall a goid experience.
Stayed 3 nights in May 2024

4/10 Poor

Naresh

Liked: Staff & service
Disliked: Property conditions & facilities
There was unusual smell coming as soon as you enter the buidling and room. Most likey its smoking smell. Also, toilet is not flushing properly. You have to do it 3 to 4 times in order to completely flush.
Stayed 3 nights in Aug 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to. Enjoyed the breakfast too! A lot of variety and choices to have. The beds were small for two people and the pillows were small too. I think I might stay here again, even despite these problems.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallav Madhav

Business traveller
Liked: Cleanliness, amenities
Ok property, for short stay.
Stayed 3 nights in Aug 2024

4/10 Poor

Irene

Travelled with family
Disliked: Amenities, property conditions & facilities
Felt it was overpriced. The place is OLD, outdated and has a smell. Our deluxe room with a jet tub was on the bottom floor where the rooms open to the parking lot. It’s like a motor lodge from the 60's or 70's. I expected much better from Best Western. Will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, warm and beautiful. The rooms clean as a button!
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel for a vacation stay. The rooms were clean and service was friendly and prompt.
Stayed 5 nights in Aug 2024

8/10 Good

Mary

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024