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Best Western Plus Chicago Hillside

3.0 star property
3-star guestrooms with comfy beds

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Pillowtop beds, in-room safe, desk, laptop workspace
Bar (on property)
Free toiletries, hair dryer, towels
Lunch, dinner and brunch served

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
4400 Frontage Road, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Elmhurst Hospital - Main Campus
    6 min drive
  • Drury Lane Theater
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
MainStay Suites Chicago Hillside
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.2 out of 5, (1000)
The price is CA $106
per night
CA $119 total
includes taxes & fees
29 Nov - 30 Nov
MainStay Suites Chicago Hillside

About the area

Hillside

Near the airport.Within 6 miles (10 km) of this Hillside hotel, you'll find Elmhurst Hospital - Main Campus and Hines Veterans Administration Hospital. Midwest Conference Center and Kindred Hospital Chicago Northlake are also within 6 miles (10 km).

What's nearby

  • Elmhurst Hospital - Main Campus - 6 min drive
  • Drury Lane Theater - 8 min drive
  • Oakbrook Center Mall - 8 min drive
  • Brookfield Zoo - 8 min drive
  • Donald E. Stephens Convention Center - 15 min drive

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Ariston Restaurant - ‬18 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

Best Western Plus Chicago Hillside

3-star guestrooms with comfy beds
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available.

This 3-star Hillside hotel is smoke free.

  • 238 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:00 AM: USD 2.00-12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1005 reviews" "
Rating 8 - Good. 350 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 93 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Beverly

Stayed 1 night in Aug 2024

4/10 Poor

yalong, Ottawa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Less service. Lost one day cleaning.fail the door lock.bad experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!!
Stayed 3 nights in Aug 2024

6/10 Okay

Peggy

Ice machine never worked. Pop machine was empty. Coffee spilt in elevator not cleaned up. Wouldn’t stay there again.
Stayed 3 nights in Aug 2024

4/10 Poor

Molly

Travelled with family
Disliked: Amenities, property conditions & facilities
The property said it had a pool, pool closed and hadn’t been open all year. One of two elevators was out of order. The ice machine didn’t work on our floor. We were not told any of this upon checking in. The building itself was run down. Bricks missing, air conditioners didn’t work well and was very loud, ceiling was crumbling, carpet was puckered. I guess that’s what you get for the price you pay for a night. The bed was decent and the room was quiet. We were on the top floor at the far end:
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Rheame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A motorcycle event created a safety, fire and parking issue for the other guests at the hotel. They were loud well into the next morning for 2 days. Hotel staff and police didn't do anything. The elevator was broken on friday and they hotel staff said someone was coming to fix it that night but it was not fixed until sunday. The hotel's website says breakfast was complimentary but did not mention it would cost. Their business center had 2 desks/computers but only 1 worked and the printer never worked. I also learned there was a pool but it was closed. The management was not going to offer anyone a discount for this but when inquired they were willing to adjust my rate for the 1st night. When asked management said if guests were unhappy; they would have checked out. How does that work when a stay is booked through an agency and non-refundable after the fact? I learned the maid service only comes every 2 days so I put my trash and towels outside my room to be taken on the 2nd day but didn't get anything replaced in the room. I had to ask for replacements on 2 separate days. I put the do not disturbe sign on the 3rd night as no one came to take trash check on the room.
Stayed 4 nights in Aug 2024

6/10 Okay

Emma

Liked: Staff & service
If was okay far from city
Stayed 1 night in Jul 2024

8/10 Good

Emma

Travelled with group
Liked: Staff & service
It was a little dirty, but mostly clean. The property looked at older than the photos shown. You are right by the interstate which is nice however if using public transportation know that you will need to use a bus to get the train to get around the city. 1 1/2 hour to downtown was our commute.
Stayed 4 nights in Aug 2024

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon check in there were bugs in the bed. The hotel itself felt unsafe and it seemed like people in around and near the hotel were not tourists. Very sketchy hotel. When I immediately checked out of the hotel and rebooked somewhere else there was no one even at the front desk to provide me with a receipt. I would love to submit photos of the bugs found in the bed but apparently an option to submit photos is unavailable. I guess if I were submitting photos of the Chicago skyline or a deep dish pizza that would be fine but if I need to submit photos of insects on the bed that's somehow unacceptable. I'm from NYC so I'm not faint of heart when it comes to sketchy areas but stay away from this trailer park ghetto.
Stayed 5 nights in Jul 2024

2/10 Terrible

Denis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had bed bugs and when talked to manger she was very rude and told me I must have got them from outside
Stayed 3 nights in Aug 2024

6/10 Okay

Paige

Stayed 3 nights in Aug 2024

8/10 Good

Brandon McLean

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Silvia, Fishers

Liked: Staff & service
Convenient
Stayed 1 night in Jul 2024

2/10 Terrible

Shaun, Charlotte

Liked: Staff & service
Property is typical 3 star hotel. Was clean. Shower wasn’t the best. Just couldn’t check in using Expedia. So had to charge my card again through the hotel to stay 1 night. Hopefully I get refunded
Stayed 1 night in Jul 2024

10/10 Excellent

Martell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Disliked: Amenities
It is convenient to downtown. Facility seems a bit old and tired. Feels dirty. Staff is very accommodating and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

LASHANDA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please update especially for the price you charge. Security is really needed especially inside. An exterminator is really needed in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty to eat and do, i.e. bowling
The location was perfect. Right off the highway and several shopping centers less than 1/2 mile away with tons of food options. I'll stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

LASHANDA

Travelled with family, Business traveller
Disliked: Amenities
The room was outdated. The TV didn’t work. The carpet smelled old
Stayed 1 night in Jul 2024

6/10 Okay

Thai, Alhambra Ca

Stayed 1 night in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

8/10 Good

Edna

Liked: Cleanliness
Stayed 1 night in Jul 2024