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citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Property entrance
Room, 1 King Bed, City View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Chicago Riverwalk
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1239)
The price is CA $269
per night
CA $316 total
includes taxes & fees
1 Jan - 2 Jan
L7 Chicago by LOTTE

About the area

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Millennium Park and Chicago Theatre are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1757 out of 2380 reviews" "
Rating 8 - Good. 407 out of 2380 reviews" "
Rating 6 - Okay. 115 out of 2380 reviews" "
Rating 4 - Poor. 50 out of 2380 reviews" "
Rating 2 - Terrible. 51 out of 2380 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Stayed 1 night in Nov 2024

6/10 Okay

Sena

Stayed 2 nights in Oct 2024

6/10 Okay

STEPHEN, Coral Gables

Liked: Staff & service, property conditions & facilities
small small rooms. good design

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip place with a European flair. If you are into spacious rooms, this is not the place for you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

CHAD, Alachua

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tablet controlled room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dajhiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10/10
Stayed 2 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the best hotels to stay at in Chicago
We love coming to CitizenM the rooms may be small but its just a different vibe. The Workers are all super nice and will help with anything. They are just amazing with everything. There patio on the 4th floor is stunning and has a really nice view of Michigan ave.
Stayed 2 nights in Sep 2024

10/10 Excellent

leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel we’ve stayed in. The rooms are a bit “compact” but not an issue for us. Especially since it was all teched out and modern. Super hipster and cool vibe. Will ALWAYS rent from here from now on. Love loved it!
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Selena

Stayed 3 nights in Aug 2024

10/10 Excellent

Ainara, Sunny Isles Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how we were cery centrally located. The room was perfect, it had everything we needed. Loved the bed, SUPER comfortable. We even used the ironing room. The hotel had an amazing terrace and we even ate at the bar multiple times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, right in the heart the loop. Efficient and artsy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was bad .. everything else was amazing!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tobin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niv

Travelled with family
Amazing consistent system hotel where everything works, everything is spotless new like and everyone is friendly. I stay here and at the NYC Bowery location every time and love them both. Location is excellent A1.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable with a decent gym. A smith machine , free weights and some Cable machines.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorites, the aesthetics was nice but I love the location. A lot of things are walking distance. I mean if you love the city noise and life then you would love it here. Definitely would recommend, I was so comfortable here even at night when I went out and came back in.
Stayed 4 nights in Aug 2024

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG the room for solo travelers was so cute, easy check in and check out process. Finding it was a little confusing but still manageable. Breakfast was very good lots of option. Easy walk to the river walk and to shopping centers around.
Stayed 1 night in Aug 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed here the first week of July. Location was fantastic, walking distance to most sites and some of the best food spots. Hotel was very relaxed, staff were friendly and I would definitely stay here again if I go back to Chicago!
Stayed 7 nights in Jul 2024