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Suburban Studios Arlington Heights – Elk Grove

2.0 star property
Hotel near Woodfield Mall in Arlington Heights

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Suburban Studios Arlington Heights – Elk Grove

Lobby sitting area
Lobby
Standard Room, 1 King Bed
Standard Room, 2 Queen Beds
Premium bedding, down comforters, pillowtop beds, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
2120 South Arlington Heights Rd, Arlington Heights, IL, 60005
  • NCH Northwest Community Hospital
    5 min drive
  • Johnnie's Beef
    6 min walk
  • Mount Prospect Station
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    13 min drive

Room options

View all photos for Suite, Balcony

Premium bedding, down comforters, pillowtop beds, desk

Suite, Balcony

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Arlington Heights - Schaumburg

Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1001)
The price is CA $130
per night
CA $146 total
includes taxes & fees
14 Jan - 15 Jan
Comfort Inn & Suites Arlington Heights - Schaumburg

About the area

Arlington Heights

Near the airport.Within 6 miles (10 km) of this Arlington Heights hotel, you'll find Woodfield Mall and Arlington International Racecourse. Also within 9 miles (15 km) are Allstate Arena and Donald E. Stephens Convention Center.

What's nearby

  • Schaumburg Convention Center - 5 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Allstate Arena - 10 min drive
  • Donald E. Stephens Convention Center - 11 min drive

Getting around

  • Mount Prospect Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 13 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬7 min walk
  • ‪Johnnie's Beef - ‬6 min walk

About this property

Suburban Studios Arlington Heights – Elk Grove

Hotel near Woodfield Mall in Arlington Heights
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Suburban Studios Arlington Heights – Elk Grove. Limited free parking is available on a first-come, first-served basis. A complete renovation of Suburban Studios Arlington Heights – Elk Grove was completed in August 2023.

This Arlington Heights hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • Built in 1986
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Suburban Studios Arlington Heights – Elk Grove offers 125 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Suburban Studios Arlington Heights – Elk Grove.

Property is also known as

Arlington Heights Holiday Inn Express
Comfort Inn Arlington Heights O'Hare
Holiday Inn Express Hotel Arlington Heights
Arlington Heights Holiday Inn
Holiday Inn Arlington Heights
Comfort Inn Arlington Heights Chicago Hotel
Comfort Inn Arlington Heights O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Hotel
Comfort Inn Arlington Heights Chicago O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Arlington Heights

Suburban Studios Arlington Heights – Elk Grove Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 134 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Given notice to check out by 8:00 on our last day because of work in the hall. No offer to have a different room Chair was broken. Coffee put out for us in the morning but they had no cups Questionable people hanging around the front and in parking lot at night. Refrigerator not working properly.
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Room smelled weird. Was put on a floor that I’m assuming was being renovated so the hallway had damage everywhere. There wasn’t an ice machine. The front desk guy was very nice but he knocked on our door 40 min before checkout to ask if we needed to book another stay? I’ve never had that happen before. Every-time id go to the parking lot there would be random people out there. My room had a small kitchen space which was nice but they didn’t provide literally anything but two plastic cups. Bathtub was dirty. There’s literally nothing you get from this hotel but a bed to sleep on. Which at that point it’s still not worth it for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not as advertised. Checking in, they messed up our reservation. We booked 2 rooms side by side. They had one. They ended booking the second room 6 rooms down the hall. I had children with me, that’s why I needed side by side rooms. Both room were in poor condition. First room had what seriously looked like blood smeared in the lampshade. There was more of the dried substance on the cord of the hair dryer in the bathroom. There was a chip in the bath tub that was rusting and rust around the drainage hole. The second room had a piece of the carpet cut out and nothing covering it. The bathtub did not drain so the water filled the tub after showering. There was no bath towels in the bathroom. Went to the front desk to tell them and they handed us only hand towels and said cleaning people have left for the day. Website said there was breakfast but when asked in the morning, front desk clerk said they only had coffee. Horrible experience. Would never recommend this place to anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Tolya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Thank you :)
Stayed 1 night in Aug 2024

6/10 Okay

Mozhgan

Travelled with family
Liked: Staff & service
This property needs remodeling and organization Management is weakened.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror movie con stay.
Front desk guy was awesome and friendly! Room was great for all our needs even for pets. Definitely coming back to this hotel again when im in town 2 thumbs up 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Slobodan

Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A bit run down
Stayed 2 nights in Jul 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Abdul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. One thing I dislike is that our check out time is at 11 but we got house keeping knocking at our door, like 20 mins before time. If we were running late that is understandable, but we were not.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

2/10 Terrible

Nikola

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won't go back there, dirty
Everything is covered with construction dust, they clean with a vacuum cleaner that makes a cloud of dust, the receptionist apologized to me, did not offer another room, told me that I will get a refund in a few days, the manager two days after that made a decision that I will not refund because they offered me another room, which is a not true.
Construction dust, floors, beds in air, no other room, no refund !!!
Construction dust, floors, beds in air, no other room, no refund !!!
Stayed 1 night in May 2024

8/10 Good

Jackie

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Blake

Stayed 3 nights in Apr 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had changed my room because of a fire, no discount. When checking in the entry doors literally had a sticker stating the building was unfit for occupancy. I’m pretty sure they rented me a room that was unfit for occupancy. Staff was not professional. Little to no toiletries. Sheets had burns in them. Lobby space was dirty. I guess you get what you pay for.
Stayed 1 night in Mar 2024

8/10 Good

LaCherie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Elevator and ice machines were broken. Other than that no issues
Stayed 3 nights in Feb 2024

4/10 Poor

Maya Paola

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a spacious room however the room smelled like cigarettes for all 4 nights of stay and the hallways smelled really bad. Personally it was intolerable
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Bring everything you will need.
No toilet paper. No garbage can. King bed had two pillows when asked for extra were given only one. No toothbrushes or toothpaste. Rooms were nice.
Stayed 1 night in Jan 2024

8/10 Good

Seongwoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette is a nice touch
Stayed 1 night in Nov 2023

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2023