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Best Western Chicago - Downers Grove

2.5 star property
Enjoy the outdoor pool at this Downers Grove hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Restaurant
Outdoor pool, sun loungers
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    3 min drive
  • Advocate Good Samaritan Hospital
    4 min drive
  • Morton Arboretum
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
SureStay Plus Hotel by Best Western Chicago Lombard
Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1853)
The price is CA $119
per night
CA $133 total
includes taxes & fees
5 Dec - 6 Dec
SureStay Plus Hotel by Best Western Chicago Lombard

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 828 out of 1471 reviews" "
Rating 8 - Good. 380 out of 1471 reviews" "
Rating 6 - Okay. 127 out of 1471 reviews" "
Rating 4 - Poor. 64 out of 1471 reviews" "
Rating 2 - Terrible. 72 out of 1471 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

BETH

Stayed 5 nights in Aug 2024

8/10 Good

David, Bloomington

Liked: Staff & service
The bathroom was a decent size and fully functional. The room was a little crowded with a sitting chair and an ottoman that didn’t really fit. The TV had a broken cable so the screen was fuzzy. The room smelled funky and musty.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Disappointed!
I switched rooms several times due to the uncleanliness of the rooms.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
The property needs an update. My overall stay was good. My room was cleaned everyday and i was there for 9 days.
Stayed 6 nights in Aug 2024

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
It was very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Aalekh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking space and breakfast
Stayed 4 nights in Aug 2024

10/10 Excellent

Schuyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location to stay...excellent value...very nice updated rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff service.
Stayed 1 night in Apr 2024

10/10 Excellent

Teppi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sam

Stayed 1 night in Aug 2024

2/10 Terrible

Gabriela

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, when we got there we put stuff in the mini fridge which included boost and chocolate milk. When I drank the boost the next morning it was warm, come to find out the fridge was not plugged in and had to throw the milk out, also the phone in the room did not work. I would recommend this hotel but check the mini fridge first
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible parking!!!!!! But gorgeous, clean, comfy
This is a very clean, gorgeous hotel. The rooms are very spacious and gorgeous! They look even better than the pics. The only bad thing is that they charge you $18 for parking and their parking lots are so small that if you drive anything over the size of a small crossover, good lucking squeezing in & then getting out. And that’s IF they have parking spots available, when I stayed last weekend, I saw at 5 cars pull up & ask where else they can park & his response was that he’d call their sister hotel down the street & they would just have to walk back. And still get charged $18. My only issue is their parking situation is out of control that I only stay here now when the Double Tree across the street is booked.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was served ready to eat and the staff was very welcoming to my visiting accommodations. The only downsides was the other rowdy visitors and the key did not work for the side door when having to get to my car conveniently. Overall, I would like to come back if given the opportunity.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly everything was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked well for my one night stay. Lots of dogs around
Stayed 1 night in Aug 2024

8/10 Good

Haydre

Liked: Cleanliness, staff & service, property conditions & facilities
I like it and the breakfast is good and the stop and it safe to I’m gonna recommend it to my friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little confusing to get into hotel lot.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Liked: Cleanliness, property conditions & facilities
Hotel was clean, comfortable, service lacking
Disappointed. Nobody answered the front desk phone or checked messages between 6 am and 10 am, and then I was told no late check oit, too late to ask, no exceptions. Very inconvenient as I had work to get done and was counting on that time. I booked from a 3rd party which didn’t show my reward status and she didn’t ask either. It was just a firm NO. When I checked out another lady who was extremely nice asked about my stay and I said I was disappointed for the reason stated above. Not only did she try to accommodate with setting me up in the lobby, It turns out due to my reward status they should have permitted late check out but the First Lady never asked if I was a reward member. Whatever. I needed to work for my job and literally begged the lady on the phone for late check out. She clearly didn’t care as she didn’t bother to even check if I was eligible, which I was. Even if I am not eligible why be mean? Why not try to accommodate someone who has work commitments like the lady at check out tried to help? Aside from that the hotel was fine. The price was great — about 1/3rd of the next hotel I had booked, so I saved money but sacrificed the quality of service.
Stayed 1 night in Aug 2024

6/10 Okay

Julianne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Folks were nice, price was right, but…
Room had mildew on the sheer curtains and the office chair was broken. The carpeting had a weird feel - it was sticky.
Stayed 7 nights in Aug 2024