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Congress Plaza Hotel

3.5 star property
Hotel near Columbia College Chicago in Chicago

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Photo gallery for Congress Plaza Hotel

Aerial view
Junior Suite, City View | City view
Standard Room, 2 Double Beds, Accessible
Exterior
Junior Suite, City View | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Auditorium Building and Theatre
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago Architecture Foundation
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

City center stay.With a stay at this Downtown Chicago hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Spertus Institute of Jewish Studies are also within half a mile (1 km).

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Art Institute of Chicago - 6 min walk - 0.6 km
  • Millennium Park - 8 min walk - 0.7 km
  • Grant Park - 18 min walk - 1.5 km
  • Soldier Field - 2 min drive - 1.8 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel near Columbia College Chicago in Chicago
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 62.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3555 out of 8580 reviews
Rating 8 - Good. 2402 out of 8580 reviews
Rating 6 - Okay. 1332 out of 8580 reviews
Rating 4 - Poor. 729 out of 8580 reviews
Rating 2 - Terrible. 562 out of 8580 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Good atmosphere

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, perfect, and great, with many popular places within walking distance.
Stayed 2 nights in Jan 2025

4/10 Poor

Marcy Lynn

Disliked: Staff & service

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very old property which is part of it's charm. Water pressure in the shower was very limited. Accomodations are simple. Really liked new vinyl flooring in room with throw rug. Much better than carpeting. I will return.
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Congress. convenient to places. Some areas do show age, but it is expected for such a historic hotel. Bathrooms have been nicely redone. Rates reasonable for location.

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything kind convenient and easy
Stayed 2 nights in Dec 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It's an old building but this was not a deal breaker... I was assigned a room in the south tower and I unpacked my luggage and was about to leave the room and noticed the door strike plate was flapping away with only 1 screw in it. I went to the front desk and they put me into a new room right away... but this door wouldn't close all the way by itself... you needed to manually ensure it was closed. Everything else (staff, cleanliness, view of the lake, noise levels, air temp) was good. The only other minus was the room was quite dark with no overhead lighting. You needed to leave the bathroom light on to illuminate the room. Overall ... a 3 out of 5
Stayed 3 nights in Dec 2024

10/10 Excellent

Bailey

Stayed 1 night in Nov 2024

8/10 Good

Dallas

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Omolade O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean ,the staff were polite and helpful. We enjoyed our stay and hopefully, we will be back soon
Stayed 4 nights in Nov 2024

10/10 Excellent

Christy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
AVOID
Inoperable TV; staff ignored request to fix. Hot water takes forever to reach room
Stayed 1 night in Dec 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Half a star
Stayed 8 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service, property conditions & facilities
Half a star
Stayed 6 nights in Nov 2024

4/10 Poor

DANIEL

Stayed 4 nights in Nov 2024

10/10 Excellent

Hyo Eun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year for the hot chocolate run and it’s so convenient!
Stayed 1 night in Nov 2024

8/10 Good

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service
This was a good start. The room was very clean and it was easy to check into. The rooms are extremely basic and lack common comforts. For a simple and quick stay it met our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Ketul

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Nov 2024

8/10 Good

ISADORA

Stayed 3 nights in Nov 2024

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steve, the doorman was amazing. He went above and beyond to ensure our stay was great. He made sure to offer assistance even when we didn't request any. The room was clean and comfortable. If you are looking for the character and a little history of Chicago you will find it at the Congress Plaza Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Ruth Velona

Stayed 5 nights in Sep 2024

8/10 Good

Lourdes Patricia

Stayed 2 nights in Nov 2024