Holiday Inn & Suites Chicago - Downtown, an IHG Hotel

3.0 star property
3-star hotel near The Old Post Office

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December 2024
January 2025

Photo gallery for Holiday Inn & Suites Chicago - Downtown, an IHG Hotel

Pool
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Aerial view
Exterior

Reviews

7.8 out of 10

Good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
506 West Harrison Street, Chicago, IL, 60607
  • University of Illinois Chicago
    10 min walk
  • Willis Tower
    11 min walk
  • State Street
    12 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    34 min drive

Room options

Suite, 1 Queen Bed with Sofa bed

  • 49 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 22.7 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find The Old Post Office and Willis Tower. McCormick Place is 2.4 mi (3.8 km) away.

What's nearby

  • Willis Tower - 11 min walk
  • Millennium Park - 2 min drive
  • Chicago Riverwalk - 2 min drive
  • Grant Park - 3 min drive
  • McCormick Place - 4 min drive

Getting around

  • Clinton Station (Blue Line) - 2 min walk
  • Chicago Union Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 34 min drive

Restaurants

  • ‪Portillo's - ‬7 min walk
  • ‪The Junction - ‬7 min walk
  • ‪The Franklin Tap - ‬9 min walk
  • ‪SGD DUBU - h mart - ‬9 min walk
  • ‪Chick-fil-A - ‬7 min walk

About this property

Holiday Inn & Suites Chicago - Downtown, an IHG Hotel

3-star hotel near The Old Post Office
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. A 24-hour health club, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Chicago - Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2200 sq ft of conference space
  • 204 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
Holiday Inn & Suites Chicago - Downtown, an IHG Hotel offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Romanian, Russian, Spanish, Urdu, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 65 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 22.00-22.00 per person

Things to do

  • 24-hour fitness center
  • Swimming pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Pool access ramp on site
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown

Holiday Inn & Suites Chicago - Downtown, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1008 reviews" "
Rating 8 - Good. 322 out of 1008 reviews" "
Rating 6 - Okay. 156 out of 1008 reviews" "
Rating 4 - Poor. 65 out of 1008 reviews" "
Rating 2 - Terrible. 72 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, loud, and common area facilities were not remotely maintained or look anything like the pictures.
Stayed 2 nights in Aug 2024

8/10 Good

Brooke

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a great experience until my fiancé found and killed a cockroach in our room. Hopefully, it was just a fluke, but please take note and investigate the issue. I would hate for another guest to encounter this.
Stayed 2 nights in Jul 2024

2/10 Terrible

Isabella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible spot to put a hotel, pool is not heated, and be ready for the price to go up $200 more than your original booking!
Stayed 5 nights in Jul 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredible, they were so friendly and helpful and it really made our stay more pleasant!
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
This location is superb for Amtrak travel. Although the hotel is next to a highway exit, I could not hear cars. I was able to use the wifi to do work Zoom meetings and they even have a mobile desk in the room so that you can move your location for best lighting and background. Staff is friendly.
Stayed 1 night in Jul 2024

2/10 Terrible

Facundo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Kamrun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lessons Learned
This place was probably nice at one point, but is in disrepair - elevators, former restaurant, hallways, etc. The elevators reeked of weed. The breakfast is worse than most places free breakfast. If you are going to spend $450 a night for a room you probably don't want a place that lets riff-raff hang out in the front parking lot all night followed by parties into the early morning hours. The staff was helpful and pleasant, but this location is a minute away from being straight ghetto pay-by-the-hour hotel. As convenient of a location as it was for business I won't be back.
Stayed 2 nights in Jul 2024

8/10 Good

Julio Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Very nice. Beautiful rooftop pool. I thought the price was very good.
Stayed 1 night in Jul 2024

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice if you take the Amtrak to Chicago. Not too far of a walk. The room was very well setup and clean. The staff were friendly and helpful. Knowing that we would've been past checkout, they were willing to accommodate. There is also a subway station down the hill very close by to get around the city. At first, I did not expect much for a breakfast meal after paying over $20 for a ticket but after my experience, I thought it was well worth the money. A few flaws are how small the swimming pool on the penthouse is. Can be difficult to enjoy but gets crowded quick. Also, if taking taxi/uber/lyft, the driveway is very narrow making it difficult to navigate if someone is parked on the driveway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Micah at the front desk was such a lovely welcoming woman. Very professional and friendly.
Stayed 1 night in Jul 2024

8/10 Good

Jeanette

Travelled with family
Liked: Staff & service
Staff was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Annie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Zhi

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities
Everything
Stayed 2 nights in Jul 2024

4/10 Poor

Janelle

Travelled with partner
Disliked: Staff & service
Unhelpful staff Staff not knowledgeable of their own policies People screaming non stop outside the hotel at 7am Staff agreed to things that could not be provided Short staffed (only one person working front desk the entire stay)
Stayed 3 nights in Jul 2024

8/10 Good

Albert

Stayed 1 night in Apr 2024

10/10 Excellent

JONATHAN, West Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's far enough away from Michigan Ave and the main downtown, but super walkable!
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024