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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel near Rush University Medical Center in Chicago

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property - evening/night
Standard Room, 1 Double Bed, Accessible, Non Smoking
Lobby
Breakfast area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Rush University Medical Center
    ‪5 min walk‬
  • United Center
    ‪9 min walk‬
  • University of Illinois Chicago
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

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Private kitchen

Hyatt House Chicago Medical/University District

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (959)
The price is CA $203
per night
CA $238 total
includes taxes & fees
4 Mar - 5 Mar
Hyatt House Chicago Medical/University District

About the area

Chicago

Near West Side stay.Within a 10-minute walk of this Near West Side hotel, you'll find Rush University Medical Center and United Center. Also, University of Illinois Chicago is within half a mile (1 km) and Credit Union 1 Arena is within 2 miles (3 km).

What's nearby

  • Rush University Medical Center - 5 min walk
  • United Center - 9 min walk
  • University of Illinois Chicago - 11 min walk
  • Millennium Park - 4 min drive
  • McCormick Place - 6 min drive

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Billy Goat Tavern & Grill - ‬6 min walk
  • ‪Brekkie & Bake Shop - ‬12 min walk
  • ‪Dr. Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel near Rush University Medical Center in Chicago
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Chicago West Loop, SureStay Collection by Best Western offers 116 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 60612

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small, European style room, while it was smaller than I’m used to; I made it work. The conditions and staff were excellent and while I do like more space, I wouldn’t be unhappy to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy quick walk to the United Center!
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
It was ok.
It was normal, nothing special about the hotel. Room was super small and had a big refrigerator in it which was weird. Staff was kind. Staff did not know about parking structure.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
11/13 stay!
Overall the stay was great. We travelled in for one night for a concert at United Center. Pros: Easy check in/out Drink/snacks available for purchase Bed is comfortable Staff was wonderful & pleasant Great walking distance to United Center Artwork on wall was beautiful Cons: Shower drain was damaged but usable (more of an aesthetic issue) There was construction directly outside of the room that started at 7:00 AM Noise level varies, sometimes easy to hear other occupants in hall/rooms Parking was $10 more than listed on their site None of these crucially impacted our stay but were things we noticed!
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading
Was told it would be 199.70 due at check-in and ended up being 250$ and description of bed-type was misleading
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Agnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Service was really ggod
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to a venue !!
Stayed 2 nights in Nov 2024

6/10 Okay

Yasmin

Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob, Danvers

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made the stay a pleasure
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Great location!
This was our 2nd time staying here and it was another great experience. We stayed in the micro room and yes the name speaks for itself micro. It was cute, cozy, clean, and compact. The room has everything you need except a floor length mirror but it was 1 right outside our door in the hallway. They also provide free coffee all day and a light breakfast w/ on the go snacks. The location is everything. You do have to pay like $35 on the ramp and there's no "in/out" option but there's free parking on Paulina which is right around the corner. All in all I'd definitely stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we've stayed here but would again without hesitation. The building is secure and ina nice neighborhood. The staff was so helpful from checking in to food recommendations. They are the real MV0
Stayed 2 nights in Nov 2024

8/10 Good

STEPHANIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and was always probiding us water and snacks. Love how they have a breakfast snack area with coffee choices. Downfall was that my email was used after my check in for another customer which was weird, but no charges or anything on my card.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tinika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super elegant and girly ! We stayed here for the usher concert so convenient we even walked to the concert! I’ll definitely be back great experience for my first time in Chicago’
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room!
Great stay. Clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason, Toronto

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff & cute place
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older hotel close to United Center
It is an older hotel, but quite nice. Great location for United Center events! Convenient parking.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great staff but beware of other guests
The staff was super friendly and great but some of the clientele was sketchy. We were awakened very early on Saturday by a woman and man shouting at each other about getting high! We stayed here because it had decent reviews and it was within walking distance to the United Center.
Stayed 2 nights in Oct 2024