Hyatt Place Chicago/Downtown - The Loop

3.0 star property
3-star hotel near Michigan Avenue

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby
Bar (on property)
Indoor pool
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Michigan Avenue
    ‪12 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago Riverwalk
    ‪15 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and State Street. Also, Michigan Avenue is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Willis Tower - 5 min walk - 0.5 km
  • Michigan Avenue - 12 min walk - 1.0 km
  • Millennium Park - 12 min walk - 1.1 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Grant Park - 2 min drive - 2.2 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star hotel near Michigan Avenue
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 300 ft (USD 62.00 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 11 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch TV
  • Cable/satellite channels
  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Koby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing greeted my group coming in and going out. Check in was easy and check out was even easier. Bartender downstairs was great. 10/10
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was solid. Had some trouble being overcharged when we checked-in but got it taken care of.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Diana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It's an amazing location, close to subway and River walks
Stayed 2 nights in Nov 2024

10/10 Excellent

Josette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here the previous 2 times we have been in chicago and will stay again. The staff is friendly, the rooms are comfortable, and the location is convenient. Affordable WITH a pool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!
Absolutely enjoyed our stay. Customer service was friendly, attentive to our needs, and very accomodating. The fitness center was spacious with plenty of different machines, and a beautiful view of the city. The breakfast was hot and delicious. We had a family room with a sleeper with a great view. It was abpleasurable and comfortable stay. We will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 1 night in Nov 2024

8/10 Good

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the location was close to shopping and dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne, Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Marciana

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great please to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Stayed 1 night in Nov 2024

8/10 Good

Merry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the staff. They were excellent. Everyone was incredibly friendly and helpful. I liked the room, but there were a couple of issues. --The couch had large stains on the cushions. I honestly didn't feel comfortable sitting on it. --The bed is FIRM. If you like that then this is the place for you. I ended up laying on pillows to help. --Before making my reservation I called to make sure they have room service. They said yes. Upon my arrival I found out they do not. You have to go downstairs to get your food if you order it. Not a deal breaker, but wasn't what I was told.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel was very nove
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend football game
Was in town for the weekend for Ohio state vs northwestern game at wrigley field. Stay was great, room was clean breakfast was great and had a late dinner, pizza and wings thats was good as well. One suggestion is valet parking!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

8/10 Good

jamir

Stayed 1 night in Oct 2024

10/10 Excellent

Ivory

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great! I would stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,easy check in,nice room. Breakfast was excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Katrina

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Nov 2024