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MainStay Suites Northbrook Wheeling

2.5 star property
Wheeling guestrooms with kitchenettes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Northbrook Wheeling

Lounge
Point of interest
Point of interest
In-room dining
BBQ/picnic area

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Kitchen

Explore the area

Map
8000 Capitol Drive, Wheeling, IL, 60090
  • Rob Roy Golf Course
    4 min drive
  • Randhurst Village
    5 min drive
  • Chevy Chase Country Club
    7 min drive
  • Chicago, IL (PWK-Chicago Executive)
    5 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

Motel 6 Prospect Heights, IL

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (1147)
The price is CA $70
per night
CA $79 total
includes taxes & fees
10 Dec - 11 Dec
Motel 6 Prospect Heights, IL

About the area

Wheeling

Near the airport.Within 6 miles (10 km) of this Wheeling hotel, you'll find Chevy Chase Country Club and Kohl Children's Museum. Also within 9 miles (15 km) are Arlington International Racecourse and Allstate Arena.

What's nearby

  • Allstate Arena - 14 min drive - 13.9 km
  • Schaumburg Convention Center - 15 min drive - 16.4 km
  • Rivers Casino - 15 min drive - 14.5 km
  • Donald E. Stephens Convention Center - 16 min drive - 19.5 km
  • Chicago Botanic Garden - 18 min drive - 18.7 km

Getting around

  • Prospect Heights Station - 3 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Nacho's Pizza & Catering - ‬4 min drive
  • ‪Deli 4 You - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Lou Malnati's Pizzeria - ‬4 min drive

About this property

MainStay Suites Northbrook Wheeling

Wheeling guestrooms with kitchenettes
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Northbrook Wheeling. Self parking is free.

This Wheeling hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • Built in 2000
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Northbrook Wheeling offers 141 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at MainStay Suites Northbrook Wheeling.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn Suites Northbrook
Hawthorn Suites Northbrook Wheeling
Hawthorn Suites Wheeling
Hawthorn Suites Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Hotel
Hawthorn Suites Wyndham Northbrook Hotel Wheeling
Hawthorn Suites Wyndham Northbrook Wheeling
Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Wheeling Hotel
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Wheeling
MainStay Suites Northbrook Wheeling Hotel
MainStay Suites Northbrook Wheeling Wheeling
Hawthorn Suites by Wyndham Northbrook Wheeling
MainStay Suites Northbrook Wheeling Hotel Wheeling

MainStay Suites Northbrook Wheeling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 857 reviews" "
Rating 8 - Good. 284 out of 857 reviews" "
Rating 6 - Okay. 120 out of 857 reviews" "
Rating 4 - Poor. 69 out of 857 reviews" "
Rating 2 - Terrible. 80 out of 857 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare stay
This is by far the worse place I've ever stayed in. This is a place where people live permanently not a real hotel. At 330a.m. we had someone trying to get into our room because the staff tried to put some other family in the same room. This encounter was absolutely terrifying. After all of this i call the front desk and that's what they explained and just said oops our bad. Then at 930a.m. when i got out of the shower the cleaning lady didn't knock or anything and just walked into the room while i had nothing more than my boxers on. What ever you do, do NOT stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In 28 years of traveling, this is easily the most filthy hotel I have ever encountered, and I used to have to travel to Detroit. The hallways are filthy. My room was not cleaned when I checked in. There was still someone else's trash in the bin, a used cup was in the sink, the previous occupant smeared lipstick on the sinks, a lamp, some of the sheets, etc. As far as I could tell, I only saw one housekeeper who has no chance to clean a property this size. I know she never made it to my room. There was a chair in the room that was scratched up and in bad shape, which the solution was to throw a cover over it. The only positives were that the fridge, microwave, and TV worked. Also, I found the staff to be nice. The issues here run so deep that I don't think there's anything they can do. Overall, just absolutely horrible. It's sad because you can tell that this once was a nice property, but that's long gone. Please, don't even think of staying here
Stayed 2 nights in Aug 2024

4/10 Poor

Jeong Woo

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room. Full size fridge, cooktop, dishwasher...all the comforts of home. Super clean. Very friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

LARRY

Liked: Staff & service
The parking lot and entrance was littered with cigarette butts and fast food wrappers. The garbage can was overflowing on all 6 times we entered and exited. There is significant carpet damage on the way to the elevator. The room was fine and quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dannielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen in my room worked good and everything was included. Everything was clean in the room and in my bathroom. The area is quiet and I never felt unsafe
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Richard, Libertyville

Liked: Staff & service
Disliked: Amenities
Poor Internet. That's the only thing I didn't like. Everything else was satisfactory.
Stayed 11 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dirty but cheap
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pure professional
Stayed 6 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
A good value for the price.
Stayed 7 nights in Jul 2024

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only cheap if it doesn’t land you at your chiro!
The beds were so incredibly hard, I could hardly sleep either night. The individual rooms were spacious and clean but common areas were worn, dirty and smelled like marijuana.
Stayed 2 nights in Jul 2024

2/10 Terrible

antoinette

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had to call customer service about this hotel. The issues I encountered are too massive to put into words. If you check the phone call I had with customer service you'll see why.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Professional staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Stayed 2 nights in Jul 2024

10/10 Excellent

Kristopher

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Daryn

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is filthy, the room has a hideous smell and there is mold all over the room, near the vent. I could not stay there. I had to leave after 10 minutes.
Stayed 1 night in Jul 2024

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 15 nights in Jun 2024

6/10 Okay

rose

Business traveller
Disliked: Cleanliness
Short on house keeping
Stayed 7 nights in Jun 2024

2/10 Terrible

Jesse

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever been to. There was trash all over the sidewalk right in front of the door. There was trash overflowed with food, not even in bags, all over the floor and on top of the trash right in front of our room. This hotel is supposed to allow dogs as well, which they make you pay a 50$ deposit and 10$ fee per day, so it was a concern that the food and trash were so easily accessible for the dogs to possibly get sick from eating. Our room was FILTHY to the point my dog was scared to leave her kennel. The smell was overwhelmingly disgusting and unidentifiable . There were old cans of alcohol squished in the side and back of the fridge on top of whatever was not swept or mopped at all. Inside of the drawers were stained and had old food and dirty napkins in it. On top of the filth, there is a FLASHING smoke detector right above the bed that flashes so brightly it woke me up multiple times. Do not stay here. Save yourself the hassle and just pay more per night to actually have a comfortable place to sleep. The best part of this place was the fact that the staff knew how disgusting it was and were more than willing to refund us for the deposit and the 3 nights we were supposed to stay there for, on top of the one we had to stay there for, after driving from Colorado to Illinois.
Stayed 4 nights in Jun 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
Don't stay here
Stayed 1 night in Jun 2024

10/10 Excellent

Sureka

Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 3 nights in May 2024