8/10 Good
Debby
Travelled with family
17 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were great. Management were rude and argumentative. I asked a question and the desk clerk rudely interrupted me and said i am telling you what you need to know ao be quiet. I told him to back off. Also the second night someone locked their spouse out of the room a copule of doors up from our room. The spouse was beating and beating on the door and woke us up at 3am in the morning. I get up and look out the door and there stands the rude desk clerk with 3 other guests and he says go back in your room. I said get this settled now. About 10 minutes later after the hallway cleared the man and woman were in the hallway yelling at each other. I call the front desk and its rude desk clerk. I try to tell him about the conformation happening in rhe hallway. He starts yelling i took care of it. I said get up here and so yiur job or im calling rhe cops. About 5 mins later silence. The rooms were very clean and comfortable and houaekepping were very friendly and helpful.
Debby
Stayed 4 nights in Aug 2024