Residence Inn Chicago Downtown/Loop

3.5 star property
3.5-star eco-certified hotel near Chicago Loop Synagogue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Chicago Downtown/Loop

View from property
Fridge, microwave, stovetop, dishwasher
Reception
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Chicago City Hall
    ‪3 min walk‬
  • Daley Plaza
    ‪4 min walk‬
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(81 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(40 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Loop Synagogue and within a 5-minute walk of Rookery. Chicago City Hall and Chicago Temple are also within half a mile (1 km).

What's nearby

  • Daley Plaza - 4 min walk
  • Cadillac Palace Theatre - 5 min walk
  • Willis Tower - 6 min walk
  • Millennium Park - 9 min walk
  • Michigan Avenue - 10 min walk

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Goddess and the Baker, 181 W Madison - ‬2 min walk
  • ‪Roanoke Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mr Submarine - ‬4 min walk

About this property

Residence Inn Chicago Downtown/Loop

3.5-star eco-certified hotel near Chicago Loop Synagogue
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 381 guestrooms or units
  • 34 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 56 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Self parking fee: USD 56 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1007 reviews" "
Rating 8 - Good. 185 out of 1007 reviews" "
Rating 6 - Okay. 41 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 15 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & Clean
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fully self contained (apart from laundry) and quite spacious so perfect to relax in. Very quiet and minimal traffic noise and a great TV to watch. Shower was excellent and felt very secure
Stayed 5 nights in Oct 2024

10/10 Excellent

Sheila

Travelled with family and small children, Business traveller
I like the fact that my daughter was sleeping on the pull out couch she was in so much pain after sleeping on there for one night and she call down stairs and they moved us to a better room and didn't charge us anything for the room. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Staff & service, property conditions & facilities
The breakfast was great. Our suite met our needs nicely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Close to grant park
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for walking to attractions. Excellent location to Grant Park for Chicago Marathon
Stayed 5 nights in Oct 2024

8/10 Good

Baowang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and helpful. I was allowed to check in earlier and left my bags with them after I checked out. The hotel is clean and its location is close to everything. The breakfast is good enough for a day start. My only complaining is sirens from the streets at night, but this is unavoidable due to its location within the Loop.
Stayed 3 nights in Oct 2024

10/10 Excellent

Farah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2024

10/10 Excellent

Lesleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Sherrill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average accommodations, but everything was clean. Great location to the Riverwalk. Staff was extremely helpful and personable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding in every way.
Stayed 7 nights in Sep 2024

8/10 Good

wu chao mei shung

Stayed 3 nights in Aug 2024

6/10 Okay

Wen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We have 8 lb small dog staying with us. We never get notified she was charged by pets fee for $150/night before we booked room and during check in and out. The charge is on the bill which sent by email. This is hidden fee charged without notice. Our small yorkee was third times to stay with us in Chicago downtown hotel but she is first time got charged.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great hot breakfast and room with kitchen. Saff are great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Monica Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shopping on State Street was nearby. Millennium Park is also nearby as well as Wacker Drive that runs along the river. We did a lot of walking and felt safe the entire time both day and night. My daughter has coeliac disease and the host in Roanoke was exceptional in helping me find a takeout meal that would be appropriate for her. I appreciated his time and understanding. We did not use housekeeping throughout our stay because we prefer that no one comes into our room. Everything was in order when we checked in and we appreciated that we were given access to our room well before official check in.
Stayed 4 nights in Sep 2024

8/10 Good

Veronica

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Our stay at this hotel had its ups and downs. On the positive side, the location was excellent - close to public transportation and within walking distance of major landmarks. The breakfast offered was good, and our room was spacious, providing ample comfort. However, we experienced some significant issues. The phone in our room didn't work throughout our entire stay, which was a major inconvenience. This meant my husband had to make multiple trips to the front desk for basic requests like extra towels and bedding. Additionally, our room was not cleaned on one day, and the trash wasn't taken out, further adding to our frustration. While the hotel has some great features, the lack of attention to basic amenities and services detracted from our overall experience. With some improvements in maintenance and guest services, this hotel could be a top choice for travelers.
Stayed 3 nights in Sep 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ana absolutely lovely stay. The breakfast being included was also very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, will stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Hardarshan

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was not cleaned properly
Stayed 5 nights in Sep 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing find in downtown Chicago. The staff is outstanding. The kindest, most helpful staff you could ask for. I had a huge room that was clean and comfy and supplied with extra blankets which is exactly what you need in Chicago. The breakfast they serve is full of every option you could ask for and they even have alternative milks for coffee. The food is fresh and abundant. The hotel itself is beautiful with old guilded charm. Truly my new place in Chicago.
Stayed 3 nights in Sep 2024