Residence Inn Chicago Downtown/Loop

3.5 star property
3.5-star eco-certified hotel near Chicago Loop Synagogue

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Photo gallery for Residence Inn Chicago Downtown/Loop

View from property
Fridge, microwave, stovetop, dishwasher
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Loop Synagogue and within a 5-minute walk of Rookery. Chicago City Hall and Chicago Temple are also within half a mile (1 km).

What's nearby

  • Cadillac Palace Theatre - 5 min walk - 0.4 km
  • Willis Tower - 6 min walk - 0.6 km
  • Millennium Park - 9 min walk - 0.8 km
  • Michigan Avenue - 10 min walk - 0.9 km
  • Chicago Riverwalk - 14 min walk - 1.2 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Goddess and the Baker, 181 W Madison - ‬2 min walk
  • ‪Roanoke Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mr Submarine - ‬4 min walk

About this property

Residence Inn Chicago Downtown/Loop

3.5-star eco-certified hotel near Chicago Loop Synagogue
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 381 guestrooms or units
  • 34 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 56 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Self parking fee: USD 56 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Santaez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice. Didnt expected it to have a mini kitchen in the room.
Stayed 1 night in Feb 2025

8/10 Good

Mariam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and we had a great experience but I didn’t like that we have to park our own car and it’s a little walk from the parking area to the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kaylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most polite and helpful staff I have encountered during a hotel stay. Highly recommend for your stay in Chicago!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel queda en una excelente ubicación. El personal es muy amable. Las facilidades están hermosas y excelentes. La habitación muy espaciosa y con excelentes amenidades. El desayuno variado ñ. Me encantó el hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Service was outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
we had the best time. it had everything we could possibly have needed. we would love to return and when we visit chicago next, we will be staying with you again. i would recommend this hotel to friends.
Stayed 2 nights in Dec 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice, the only comment I have is about the blowdryer that was filthy in our room. The location is perfect, could not be better and the staff is very nice. The other comment I have is about the breakfast which was frankly disappointing. There is way too many people for the dining area, people do not know the concept of queueing and it becomes chaotic very quickly and the selection of food is barely a selection since there are about four dishes and all of them are quite bad.
Stayed 5 nights in Nov 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful & location is perfect for walking to the Chicago Theatre. We also walked to Millennium Park, just a few blocks. The breakfast is wonderful too, reminded us of a cruise meal!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Christina, Bellevue

Stayed 1 night in Nov 2024

8/10 Good

latosha

Stayed 3 nights in Nov 2024

10/10 Excellent

Haley

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk girl was awful at check in. The lighting in the room is so horribly lit we could barely read anything. No fire in lobby any of the days we were there. Temps were frigid. It's holiday season and it would have been so nice to have some xmas movie channels. Some holiday music piped thru what walls would have been wondetful. Some small tweaks could have made our stay fabulous instead of om.
Stayed 7 nights in Nov 2024

8/10 Good

Vanessa, Macomb

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great, had a small kitchenet and plenty of sleeping areas for the number of people we had. The only thing is that we could not figure out how to turn on the reading lights (or maybe they were not working) and the sofa bed had one side of the frame broken so it was uneven when we unfold it. I forgot to mentioned these items to the front desk thought. They gave us a discount for the parking which is around the corner.
Stayed 1 night in Nov 2024

10/10 Excellent

Esneider

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so nice and the room beautiful and big
Stayed 1 night in Dec 2024

8/10 Good

Erol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city experience is cool, but it's not near the Bean, museums, or river. It's in the financial district, though. There are some dining options, and the hotel restaurant, Roanoke, is really good. While hotel is old, the rooms look new and clean.

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was urine next to the building, and the outside could have been cleaner.
Stayed 6 nights in Nov 2024

10/10 Excellent

LUIS ANGEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó, todo excelente. Lo recomiendo 10/10.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ashawnte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in the downtown area. It was a very convenient location near many of the main attractions. We enjoyed every moment at this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

MIGUEL A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

WILSON

Good ubicación,excelent service, good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Ebonee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
The staff were amazing. We flew in and got there way before check in. However the young lady allowed us to check in early and upgraded our room. Upon departure Steve Carter at the front desk was very courteous and wished us safe travels home. I will definitely recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEARS GAME
My daughter and I came to Chicago for a Bears game. This was a great place to stay. Clean, comfy, great location and the breakfast was great. Staff was also very friendly. Hope to be back next year for another game.
Stayed 2 nights in Nov 2024