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Sheraton Grand Chicago Riverwalk

4.0 star property
Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Grand Chicago Riverwalk

Water view
Fitness facility
View from room
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
301 E North Water St, Chicago, IL, 60611
  • Michigan Avenue
    ‪6 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Northwestern Memorial Hospital
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Lake View

  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

  • River view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Chicago

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (3171)
The price is CA $224
per night
CA $306 total
includes taxes & fees
5 Feb - 6 Feb
Hyatt Regency Chicago

About the area

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 15 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 2 min drive

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬7 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

4-star hotel near Michigan Avenue
Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

  • 1218 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • 125000 sq ft of conference space
  • 11613 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 32 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Height-adjustable showerhead
  • High pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 49
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 0 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 727 out of 1278 reviews" "
Rating 8 - Good. 247 out of 1278 reviews" "
Rating 6 - Okay. 130 out of 1278 reviews" "
Rating 4 - Poor. 80 out of 1278 reviews" "
Rating 2 - Terrible. 94 out of 1278 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

chiyanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place first time staying here I would stay again !
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting staff that enjoyed being there. Room was spacious and shower equipment with nice shampoo conditioner and body wash. We loved the area, feeling safe and comfortable. Breathtaking views all around.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
Could Have Been Better
I think what allows them to charge their prices and absorbent fees is their location. The comforter on the bed was really just a thick bedsheet. There was old food left in our refrigerator. We ordered towels that never came. Just a bunch of different things that didn’t make the trip as enjoyable as it could’ve been The hotel seem to be hosting a prom or some type of high school gathering every single night that we were there and the $25 resort fee they charge you for their stores but the stores would close what I would consider early was a unique experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Stayed 2 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect!!
Stayed 2 nights in Jun 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Sep 2024

8/10 Good

Dalan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl, Reinbeck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could use updating however the property is well maintained and clean. What made this stay was the courtesy of the staff, they were all exceptional, from the front desk to the doorman and restaurant staff members!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

JULIA

Travelled with group
Liked: Cleanliness, property conditions & facilities
When we checked in we were early. Although we had a reservation, was told we would lose our room if we did not pay a $50 room hold charge. Never heard of such a thing.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities
The elevator to the self parking wasn't working, and there wasn't signage how to get out of the parking deck.
Stayed 1 night in Oct 2024

8/10 Good

Diego

Stayed 2 nights in Sep 2024

8/10 Good

José

Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained hotel with comfortable rooms. Lots of dining at the hotel and nearby. Check in was a breeze and staff did a great job explaining everything that we needed to know. They have a very nice pool with a balcony.
Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for sight seeing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor wifi, unable to connect. I still was charged for resort fee that covers wifi.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024