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Sonder The Burnham Apartments

3.5 star property
3.5-star aparthotel near Millennium Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder The Burnham Apartments

Marina
Exterior
Lobby
Exterior
Studio, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Willis Tower
    7 min walk
  • Lou Mitchell's Restaurant & Bakery
    1 min walk
  • Chicago Union Station
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area

Apartment, 2 Bedrooms, City View

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Living area

Sonder Market Hall

Kitchen
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (228)
The price is CA $114
per night
CA $134 total
includes taxes & fees
5 Jan - 6 Jan
Sonder Market Hall

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago aparthotel, you'll find Willis Tower and State Street. Millennium Park and Michigan Avenue are also within 2 miles (3 km).
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • Willis Tower - 7 min walk
  • Millennium Park - 2 min drive
  • Michigan Avenue - 2 min drive
  • Chicago Theatre - 2 min drive
  • Chicago Riverwalk - 2 min drive

Getting around

  • Chicago Union Station - 3 min walk
  • Clinton Station (Blue Line) - 4 min walk
  • Chicago Midway Airport (MDW) - 25 min drive

Restaurants

  • ‪The Junction - ‬4 min walk
  • ‪SGD DUBU - h mart - ‬3 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Little Toasted - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Sonder The Burnham Apartments

3.5-star aparthotel near Millennium Park
As a guest of Sonder The Burnham Apartments, you'll find a fitness center, concierge services, and an elevator. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

  • 51 guestrooms or units
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Lockers available
Sonder The Burnham Apartments offers 51 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Freezer

Bathrooms

  • Bathtub or shower
  • Shampoo
  • Designer toiletries
  • Hair dryer
  • Soap
  • Towels provided
  • Toilet paper

Entertainment

  • 50-inch flat-screen TV with digital service
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • 7 stairs to reach property
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Lockers available

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments Chicago
Sonder The Burnham Apartments Aparthotel
Sonder The Burnham Apartments Aparthotel Chicago

Sonder The Burnham Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 122 reviews" "
Rating 8 - Good. 29 out of 122 reviews" "
Rating 6 - Okay. 9 out of 122 reviews" "
Rating 4 - Poor. 2 out of 122 reviews" "
Rating 2 - Terrible. 5 out of 122 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kasia

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The worse stay ever
The worse choice I made for my business trip. The noisiest room I have ever stayed in. No reception, none to talk to, just text messages from different confused agents. They agreed to change my room in a different hotel and 100 UDS compensation. Then another nightmare. They have given me the wrong codes and I got stranded for 1 hour in the middle of the night in front of the building. Never again. Also I have never seen any compensation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great appartment. Nice to have the kitchen when you do not want to go eat outside. Super well remodeled and well decorated historical building.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here - it felt like we were living in Chicago, clean and well styled. Loved the exposed brick and ability to store luggages before and after check in / check out. Great location too, right next to an amazing brekky spot!
Stayed 6 nights in Aug 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The unit is nice and the location is great. However, the stylish exposed ceiling was really problematic. We had screaming/crying children in the unit above us and didn't get a decent night's sleep our entire stay.
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Room clean. Smoke alarm chirp all night in adjacent room
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Kris

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, room comfort
Easy and centrally located
Place was in excellent condition and it was extremely convenient for my meeting in downtown.
Stayed 1 night in Aug 2024

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good property. Poor communication from Sonder across the board. Had to get Expedia to assist in accessing the hotel. No staff onsite to assist. Bed broke one night. Elevator not available for days for planned maintenance without notice. Rooms have damage in them that have not been fixed. Support through Sonder app & email is terrible... sometimes non-responsive. Was offered a full refund, but have only received a partial refund to date.
Stayed 8 nights in Aug 2024

10/10 Excellent

isaac

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. Only issue is I’m disabled and not expecting the stairs when I first came into the building. Aside from that beautiful but small studio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benton

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Was safe, clean and great location. Loved using the app to check in and check out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo D

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ma'Asiah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a deeply disappointing experience booking a stay at sonder. Despite having my reservation confirmed and providing all necessary identification, my booking was abruptly canceled the night before my arrival for possibly being a “risk” to Sounders community standards. The staff's demeanor and vague explanations left me feeling that this decision was rooted in racial profiling. It's disheartening to encounter such treatment in today's world. I hope sonder reassesses its policies and training to ensure all guests are treated with respect consideration, and fairness in the future. Would not recommend this place to anyone looking for a welcoming and safe stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Loren

Stayed 5 nights in Jun 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a studio unit in the aparthotel and really enjoyed our stay. The communications were clear, making "check-in" very easy. The amenities were great, with a full kitchen, dishwasher, and an in-room washer/dryer combo. Dining options were plentiful in the neighborhood. Union Station is less than a block away.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice place to stay at. I would definitely stay here again!
Stayed 3 nights in Jun 2024

6/10 Okay

Patrick

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Good value downtown.
Stayed 1 night in May 2024

8/10 Good

Exhibits

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Venkateshan

Business traveller
Liked: Room comfort
The stay was straight forward. Login with the passcode and get in. But no one at the reception so some nuances are not easy. For e.g. no early check in even if there are rooms. Also, for long stays, they cant change sheets or towels and no cleaning. It is an interesting concept but not so sure about long term stays like 4-5 days
Stayed 6 nights in May 2024