This place is very clean, comfortable, and the location is fantastic if you want to be in the Lincoln Park area. Check in is a bit of a hassle, and you can do this before arriving in Chicago.. we didn't do that. I found the check in to be a hindrance, we also had weird conflicting messages that our credit card had been declined due to fraud, but then not notified by our credit card until the day we were supposed to check in.. but apparently the Neighborhood Hotel had resolved this. There's no one to talk to, so I wasn't sure what was going on. Our apartment was a fourth floor walk up, so if you don't like carrying your luggage up flights of stairs you might not like this. However, we did like the apartment, we loved the location, and I loved the cleanliness. There is city traffic noise at night, which shouldn't be an issue if you are used to that. All in all, I would recommend the Neighborhood Hotel. Our check in situation might have been unique.