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The Westin Chicago Northwest

4.0 star property
Enjoy 2 restaurants at this Itasca hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Chicago Northwest

Exterior
Traditional Room, 1 King Bed
Exterior
Reception
Lobby

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Ned Brown Forest Preserve
    4 min drive
  • Pirates Cove Childrens Theme Park
    4 min drive
  • TopGolf Chicago
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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includes taxes & fees
1 Dec - 2 Dec
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About the area

Itasca

Near the airport.Within 2 miles (3 km) of this Itasca hotel, you'll find Ned Brown Forest Preserve and TopGolf Chicago. Pirates Cove Childrens Theme Park and Alexian Brothers Medical Center are also within 2 miles (3 km).

What's nearby

  • Alexian Brothers Medical Center - 4 min drive
  • TopGolf Chicago - 5 min drive
  • LEGOLAND® Discovery Center - 8 min drive
  • Woodfield Mall - 8 min drive
  • Schaumburg Convention Center - 11 min drive

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Naxos A Greek Island Restaurant - ‬4 min drive

About this property

The Westin Chicago Northwest

Enjoy 2 restaurants at this Itasca hotel
The Westin Chicago Northwest offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square meters) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available.

This Itasca hotel is smoke free.

  • 416 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 43817 sq ft of conference space
  • 4071 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Polish, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 19.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 97 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Felt safe. They were very accommodating with our baby. Room was clean and roomy. Waterfall shower was nice.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
It was nice but my fire alarm went off two different times once at 7am and it took a little bit to get it off again.
Stayed 1 night in Aug 2024

6/10 Okay

Yi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, this hotel is decent, rooms are good sized, the bathroom is nice and clean. Staff are pretty nice. However, it’s very noisy at night, there are various events going on (weddings, family gatherings etc) and it’s hard to get a good sleep because the hotel is like a cylinder so when there’s noise in the lobby the whole hotel can hear it. On a brighter note, the pool and hot tub was amazing, the pool was big and the hot tub was great. In general, this is a good hotel.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was dirty, pubic hairs all in the shower when we arrived, then got a new room that shower kept flooding .
Stayed 2 nights in Aug 2024

4/10 Poor

Khaled

Disliked: Staff & service, property conditions & facilities
Found front desk not professional & maintenance staff were very rude.
Stayed 8 nights in Jul 2024

10/10 Excellent

Pauline

It was lovely. Stayed for a convention.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was fantastic. From taking care of our late arrival after our flight was delayed to setting up shuttles to get us around the area, they were helpful and friendly the whole time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Stayed 3 nights in Jul 2024

6/10 Okay

Artur

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Really nice hotel, will definitely book again if back in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Layla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool was very warm
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Felicidad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need updating caulk around sink in rooms, carpet in some areas is pulling up from the floor
Stayed 1 night in Jul 2024

6/10 Okay

Stefani

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eh, not the best
Sadly, we had issues from check in and on. The staff was extremely unfriendly. I travel often and have not encountered staff quite like this. There was a gnat problem throughout the hotel. Not much happened when you adjusted the air conditioning.
Stayed 2 nights in Jul 2024

8/10 Good

Jigneshkumar

Stayed 2 nights in Jun 2024

10/10 Excellent

Manraj, Westland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good Property
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Omer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Nice place and friendly people
Stayed 2 nights in Jun 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service
Nice property
Stayed 3 nights in Jun 2024

10/10 Excellent

David, Janesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean rooms, easy and easy out. Easy parking would definitely stay there again.
Stayed 1 night in Jun 2024