TownePlace Suites Chicago Naperville

2.5 star property
Naperville guestrooms with kitchens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Free daily buffet breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1843 W Diehl Rd, Naperville, IL, 60563
  • Riverwalk Park
    9 min drive
  • DuPage Children's Museum
    10 min drive
  • Riverwalk
    11 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Naperville

In Naperville .Within 3 miles (5 km) of this Naperville hotel, you'll find Odyssey Fun World and Blackwell Forest Preserve. Nike Sports Complex and Chasers Laser Tag are also within 6 miles (10 km).

What's nearby

  • Chicago Premium Outlets - 9 min drive
  • Riverwalk Park - 9 min drive
  • Riverwalk - 11 min drive
  • Central Dupage Hospital - 12 min drive
  • Hollywood Casino Aurora - 14 min drive

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬5 min drive

About this property

TownePlace Suites Chicago Naperville

Naperville guestrooms with kitchens
TownePlace Suites Chicago Naperville offers its guests an indoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly TownePlace Suites Chicago Naperville also features barbecue grills, laundry facilities, and express check-out. Self parking is free.

This Naperville hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites Chicago Naperville offers 63 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Basketball
  • Fitness center
  • Indoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Toilet grab bar height (inches): 29
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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TownePlace Suites Chicago Naperville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 316 reviews" "
Rating 8 - Good. 78 out of 316 reviews" "
Rating 6 - Okay. 20 out of 316 reviews" "
Rating 4 - Poor. 5 out of 316 reviews" "
Rating 2 - Terrible. 11 out of 316 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
full construction site
Stayed 7 nights in Jul 2024

6/10 Okay

Elda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Naperville is a beautiful town, we were there for the first weekend in May and the weather was great. The hotel needs taking care of it's a bit rundown, I'm sure it's seen better days.
Stayed 3 nights in May 2024

6/10 Okay

Nicholas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
3/5 stars due to dated room, elevator had an odor and also seemed dated. Staff were excellent and friendly. Breakfast was adequate. Called ahead before booking on Expedia and staff member told me pool and hot tub would be open but then both were closed and have been for some time due to renovations which timeline wasn’t certain when I asked staff member at check-in. Beds could be updated as well. Location is a great convenience - near everything and Top Golf, for the golf enthusiast. Worth the stay once renovations are completed, hopefully.
Stayed 2 nights in May 2024

10/10 Excellent

Claudette, Hannibal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three friends and I were originally booked at this property but due to construction they moved us to the Fairfield Inn across from them, which was fine. We were notified before we arrived and everything went smooth and we all had a nice stay.
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It was a great stay - just wish I had know the pool & hot tub were not in working order.
Stayed 1 night in Apr 2024

8/10 Good

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service
Yolanda at the front desk was the BEST! So personable and friendly. Breakfast was not great but typical for a continental breakfast at a hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Eileen

Travelled with partner
Hotel was okay. Room was large and gave us some extra room. Not much put out at the buffet for the breakfast on Saturday morning. Hotel seemed quite empty. Our room was not touched by housekeeping on Saturday. We could have used a few additional towels as well. We will not return to this hotel during future visits.
Stayed 2 nights in Mar 2024

2/10 Terrible

McKenzy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, comfortable beds and well stocked kitchen. The breakfast was not great- coffee was cold, they didn't keep the food well stocked. We chose this hotel because it had a pool and hot tub, but they were both closed. The hotel should have notified us that the pool was closed prior to our arrival. That was disappointing!
Stayed 2 nights in Feb 2024

6/10 Okay

Damion

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had a leak so the first floor smelled like mildew for the first few days. Stayed 6 nights and the room cleaning team didn’t come once. Had to ask front desk for more toilet paper and a young kid wasn’t very friendly about it.
Stayed 6 nights in Jan 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the room heater was inop and the bed was lumpy, the fire alarm went off 3 time due my stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2023

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Leanna

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Bette

Stayed 2 nights in Dec 2023

8/10 Good

Regina A.

Stayed 3 nights in Sep 2023

2/10 Terrible

Roman

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No cleanliness
Not very clean with garbage overflowing and no room cleaning service for 3 days even when requested.
Stayed 3 nights in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Oct 2023

8/10 Good

GEOFFREY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Janet

Disliked: Amenities, property conditions & facilities
Hard to find within the industrial complex; overwhelming smell of chlorine in lobby; narrow hallways which had not been vacuumed and smelled of sweat and mold; incredibly small bathroom with limited lighting; noise from freeways was overwhelming; breakfast of stale bread and stale cereal. I booked because it was called a Marriott Bonvoy. Regardless, this hotel was unpleasant.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jenny

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with our dog. There is a very nice walking path around a pond.
Stayed 6 nights in Sep 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size rooms decent breakfast all around good experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Eyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023