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voco Chicago Downtown, an IHG Hotel

3.5 star property
3.5-star hotel near Merchandise Mart

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Gym
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • State Street
    ‪11 min walk‬
  • Chicago Theatre
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

View from room

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

View from room

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

View from room

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

City view

Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1347)
The price is CA $231
per night
CA $271 total
includes taxes & fees
6 Feb - 7 Feb
Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 3 min walk
  • Chicago Riverwalk - 13 min walk
  • Michigan Avenue - 15 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 3 min drive

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬6 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Highline Bar + Lounge - ‬5 min walk

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel near Merchandise Mart
Voco Chicago Downtown, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown, an IHG Hotel also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown, an IHG Hotel was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 10 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1478 out of 2310 reviews" "
Rating 8 - Good. 420 out of 2310 reviews" "
Rating 6 - Okay. 205 out of 2310 reviews" "
Rating 4 - Poor. 101 out of 2310 reviews" "
Rating 2 - Terrible. 106 out of 2310 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

FRANCHESCA NIEVES

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!!
Stayed 2 nights in Oct 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
Overall the stay was good. My issue is the room was advertised here as two queen beds & they are most definitely full beds. I asked the receptionist & she said they were queens. I told her we measured the beds & they are not. She then said that hotels.com must’ve advertised them incorrectly. I reached out to hotels.com & received no response.
Stayed 3 nights in Oct 2024

8/10 Good

Sydney

Travelled with partner
Disliked: Amenities
The front desk forgot to mention what floor the rooms were on, so It was a bit confusing to navigate at first. They had a nice lounge area. The view from our room was our favorite part! The room was nice. However, It was missing a shower curtain and the toliet barely worked. We had to call a guy to come plunge it. We called for extra towels as well. They said they would bring some, but never came.

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Garrett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Marathon Stay
The location was great and the room was clean. Really the only downside was just how long it could take to get up and down from our room. You have to take two different elevators and there was always a wait for the second set. This will likely be less of a problem on a less busy weekend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 2 nights in Sep 2024

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Makqhuisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff was nice. We did not eat at the restaurant, and the elevators were a little slow.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaela

Stayed 2 nights in Sep 2024

8/10 Good

Carla

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Kiyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing view during the day and at night. Everyone was pleasant and helpful. The breakfast buffet was amazing but the dinner option weren’t so great. Overall we had an amazing experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
As pictured. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lanaja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel altogether. My city view was absolutely amazing. Place literally has everything down from a restaurant indoor pool lounge area bar etc
Stayed 2 nights in Oct 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel we've stayed in thus far. Room was great. 10/10
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Voco Vacation
Great hotel and location, just a couple of weird hiccups kept me from giving it 5 stars across the board. The guest services app through the TV didn't work and our Kurig blew up spilling water everywhere and when we asked for a replacement they brought a Nespresso. We asked them to either bring us pods for it or another Kurig and they did neither. Also the buffet cook staff seemed overwhelmed by the crowds despite the hotel hosting a conference. Like i said just weird issues. Otherwise the front desk was amazing and the view from our room was breathtaking. Wolf Point is great for its access to everything, but not being right on top of downtown. Just be warned that if you are a light sleeper, do not get a room facing the railroad tracks.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a gorgeous view! Prime location in the heart of downtown. Highly recommend. Would love to book with this hotel again whenever I come back to Chicago.
Stayed 1 night in Oct 2024

10/10 Excellent

Feras

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tisha at the front desk did a great job 🗣️thanks tisha
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, room comfort
Had a really great time! Very central locations and great view from room. Great to stay at if you want to walk around the city right from your door.
Stayed 1 night in Oct 2024

10/10 Excellent

Troy

Travelled with family
Very comfortable and quiet room with great city views. Beds were comfortable,
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You do have to pay a deposit when you check in but they said we get it back with in 3 to 5 business days
Stayed 1 night in Oct 2024