voco Chicago Downtown, an IHG Hotel

3.5 star property
Riverwalk Chicago hotel in Downtown Chicago with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

Exterior
Indoor pool, open 5:00 AM to 11:00 PM, sun loungers
Exterior
In-room safe, desk, laptop workspace, free WiFi
Dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • State Street
    11 min walk
  • Chicago Theatre
    13 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, View (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, View (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, View (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, View (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 3 min walk
  • Chicago Riverwalk - 13 min walk
  • Michigan Avenue - 15 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 3 min drive

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬6 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Highline Bar + Lounge - ‬5 min walk

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel near Merchandise Mart
Voco Chicago Downtown, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown, an IHG Hotel also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown, an IHG Hotel was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 10 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1385 out of 2171 reviews" "
Rating 8 - Good. 399 out of 2171 reviews" "
Rating 6 - Okay. 191 out of 2171 reviews" "
Rating 4 - Poor. 96 out of 2171 reviews" "
Rating 2 - Terrible. 100 out of 2171 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOANNA, URBANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and beautiful view of the city, river and lake! The beds were very comfortable and love the water dispenser with still and carbonated water and the glass bottles could fill!
Stayed 1 night in Sep 2024

8/10 Good

Afaf

Stayed 1 night in Sep 2024

6/10 Okay

Roman, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is crazy because you have to take 2 elevators to get to your room and both elevators are really slow so it’s very inconvenient. The tv in my room was crooked, the ice machines were out of order and my bathroom was leaking water. Maintenance said he’s told management they need to change the faucets but they refuse.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. The location is super convenient and walkable. We only had an issue with the sink in the restroom that was leaking and the plumber had to do some fixing. Other than that I would stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nagla

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Very unprofessional customer service. We will never be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Spacious room with amazing views! Would love to see them offer room service and complimentary coffee stations in the lobby for guests. Otherwise stay was perfect!
Stayed 3 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ilse

Travelled with family
Liked: Cleanliness, property conditions & facilities
There’s room for improvement. The lady that checked me in was not familiar with all procedures to explain what I needed to know. Sam was amazing, he helped me with my parking situation and was extremely helpful. I wound of loved for the room to have it’s own microwave to avoid having to go 6 floors down to warm up food for my daughter. Another things is that the streaming on the tv was snot working and needed to watch live tv with hardly any channels for a kid.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Iheoma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, beautiful hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at voco was truly exceptional. From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel is beautifully designed, with stylish and comfortable rooms that made us feel great we chose this hotel. The amenities were top-notch, The staff went above and beyond to ensure our stay was perfect, always attentive and friendly. Overall, we loved everything about our experience at voco. We highly recommend this hotel to anyone looking for a luxurious and enjoyable stay.
Stayed 1 night in Sep 2024

8/10 Good

vernon

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

WAI MAN

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Irene, Concord Township

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The carpeting in my room stunk so bad it made me nauseous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Fair room and service, terrible lost and found
Room was ok but outdated. Service was fair. I left a bag in my room by accident when I checked out. Called the hotel and asked for lost and found, but they didn’t help me. Instead they directed me to a website to report my lost item. It’s now 5 days later and they still haven’t called me back about the bag I left.
Stayed 1 night in Sep 2024

10/10 Excellent

Bethuel

Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking expensive
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, as soon as I arrived I was able to check in early. The person who worked there signed me up for free which immediately gave me perks which were free breakfast and late check out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyrstin

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, San Jose

Stayed 3 nights in Aug 2024