Waldorf Astoria Chicago

5.0 star property
5-star luxury hotel near Michigan Avenue, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Chicago

Exterior
Bar (on property)
Indoor pool
Room, 1 King Bed, Accessible, Terrace (Roll-In Shower) | View from room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    4 min walk
  • John Hancock Center
    6 min walk
  • Chicago Water Tower
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Waldorf Suite, Junior Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Astoria Suite)

  • City view
  • Sleeps 4
  • 2 King Beds

Suite (Astoria Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Corner

  • 141 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • 79.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 3 Bedrooms

  • City view
  • Sleeps 8
  • 3 King Beds

Suite, 1 Bedroom (One Bedroom Suite)

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (Roll-in Shower)

  • 198 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

City center retreat .Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Oak Street Beach. Also, Museum of Contemporary Art Chicago is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 4 min walk - 0.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 2.2 km
  • Grant Park - 2 min drive - 3.0 km
  • Navy Pier - 4 min drive - 3.1 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Maple & Ash - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬4 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

5-star luxury hotel near Michigan Avenue, connected to a shopping center
Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 7911 square feet (735 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 19 levels
  • 7911 sq ft of conference space
  • 735 sq m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldorf Astoria Chicago offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. The spa is open select days.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • Electric car charging station on site
  • Free area shuttle up to 1 miles

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 30 for adults and USD 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 for adults and USD 20 for children
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1001 reviews" "
Rating 8 - Good. 115 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Had special request for silverware at front desk request was forgotten and had to go back 30 min later to get
Stayed 2 nights in Sep 2024

10/10 Excellent

candace

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

candace

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

candace

Stayed 4 nights in Aug 2024

10/10 Excellent

Kurt

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the outstanding service I’d expect from the Waldorf!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vee

Stayed 3 nights in Jul 2024

10/10 Excellent

Mekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when visiting home
Stayed 2 nights in Jul 2024

10/10 Excellent

dana

Stayed 3 nights in Jul 2024

10/10 Excellent

Kurt

Stayed 1 night in Jul 2024

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had lovely time here. Staff were very attentive and Cheryl the concierge took the time to greet us every day and see how we were enjoying the city and if we needed any recommendations. She even organized some champagne for our room when she heard it was our anniversary!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Chicago multiple times a year, and have hotel favorites for different seasons. The Waldorf Astoria is now our favorite hotel in the city-- across seasons. By chance, my wife and I encountered the hotel manager in the elevator. He was courteous, attentive, thoughtful and made sure that any inquiries were answered and all needs met. The spa was outstanding and the staff was fantastic. The hotel is beautiful and the room was beautiful. They were firing on all cylinders. We look forward to our next stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cedric

Stayed 3 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member makes the experience impeccable. My room was perfect and the view was spectacular. I am incredibly impressed and will not hesitate to book again on my next visit to Chicago.
Stayed 1 night in Jun 2024

10/10 Excellent

Aimee, Wheaton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel downtown Chicago. Their attention to the little details for individuals is above and beyond. The Spa is so lovely.
Stayed 1 night in Jun 2024

2/10 Terrible

Lynn Valentine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Complete disappointment from start to finish. Most expensive hotel we have ever stayed at. Expected to be wowed, and were completely disappointed. Nothing special at all about our experience.
Stayed 3 nights in Jun 2024

8/10 Good

Norma

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Xian

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location, good facility, but room light was broken and fixing up was slow. Early check in and waiting for hotel to text when the rooms ready until I went back to the hotel after 4 pm, and still took time to find the room and luggage was not even delivered properly. Not reflective of the reputation of the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities
The ambiance is amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Theocardo

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Ericka

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything! The hotel & hospitality are the best!
Stayed 2 nights in May 2024

10/10 Excellent

JOSEPH, SPOTSYLVANIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very attentive to our needs. Our waiters in the Brass Tack were both very personable and a pleasure to converse with. Great food too!
Stayed 3 nights in May 2024