Waldorf Astoria Chicago

5.0 star property
5-star luxury hotel near Oak Street, connected to a shopping center

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Photo gallery for Waldorf Astoria Chicago

Exterior
Bar (on property)
Sports facility
Breakfast, lunch, dinner served; American cuisine
Presidential Suite, 1 King Bed (Roll-in Shower) | Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Waldorf Suite, Junior Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

  • City view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Astoria Suite)

  • City view
  • Sleeps 4
  • 2 King Beds

Suite (Astoria Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Corner

  • City view
  • 141 sq m
  • Sleeps 8
  • 2 King Beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • City view
  • 79.4 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 3 Bedrooms

  • City view
  • Sleeps 8
  • 3 King Beds

Suite, 1 Bedroom (One Bedroom Suite)

  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • City view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 198 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

City center retreat .A stay at this Downtown Chicago hotel places you steps from Oak Street and within a 5-minute walk of Michigan Avenue. Oak Street Beach and Museum of Contemporary Art Chicago are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 4 min walk - 0.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 2.2 km
  • Grant Park - 2 min drive - 3.0 km
  • Navy Pier - 4 min drive - 3.1 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Maple & Ash - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

5-star luxury hotel near Oak Street, connected to a shopping center
Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 7911 square feet (735 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 19 levels
  • 7911 sq ft of conference space
  • 735 sq m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Waldorf Astoria Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 784 out of 1002 reviews
Rating 8 - Good. 116 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how attentive thw staff was. My date had a tag still attatched to him that we missed while heading out for brunch and shopping and the gentleman at the desk waived him over and let him know. Paid attention to the guest. We will definitely be back. Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa, Bridgewater

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is very nice however it could use a common area and be more inviting in lobby. It seems somewhat stark and cold in lobby. There is nowhere to sit when you walk in but a small side lounge area that is not very inviting.
Stayed 1 night in Dec 2024

10/10 Excellent

Cosmo

Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Stayed 2 nights in Dec 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful & the spa was wonderful. The staff is exceptional. What I really loved was the private Pilates.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria was definitely a five star Hotel. The rooms were excellent. The accommodations were fantastic and more importantly the service we received was exceptional. They did everything to make her stay a great one. Traveling with a two-year-old is not normally easy especially at a nice hotel but they went out of their way to make it a fantastic experience. Everyone was so accommodating would highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

John and Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tacha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high end luxury hotel, rooms are beautiful and perfect at Christmas times with all the lights
Stayed 1 night in Dec 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked my room and didn’t even get me my hotel room I had booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Amit Ashok

Stayed 1 night in Nov 2024

2/10 Terrible

Courtny, long Grove

Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful at the Waldorf.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachael

Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, service and attention from the staff was outstanding, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcella, Orland Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Valet parking was chaotic. There was only one man taking care of the cars and luggage so the wait time was long. The fireplace in the room left the smell of gas, we turned off the fireplace and asked the front desk to send someone to check on it. Maintenance checked it with a meter and there was not a gas leak. We did not turn the fireplace back on.
Stayed 1 night in Dec 2024

10/10 Excellent

Westly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

Adebowale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Nov 2024

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Royce

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waldorf Chicago
The room had a balcony, fireplace, and the bathroom had a beautiful luxurious bathtub. Room service was very kind!! Front desk check-in was effortless, and the agent was kind..
Stayed 1 night in Nov 2024

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like royalty during my stay thank you
Stayed 1 night in Nov 2024

10/10 Excellent

ZIBIN

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexis

Stayed 1 night in Oct 2024

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! From the service to the rooms the experience was flawless.
Stayed 2 nights in Nov 2024