10/10 Excellent
Chris
18 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff ever. The hotel is five star, its location perfect for restaurants, entertainment and shopping.
The day I arrived I was out front of the hotel on the sidewalk (a middle aged gringo) looking for an ATM to get pesos and a man, Carlos, approached and asked if I needed help. Not only did he tell me where the ATM machines were, he offered to walk me (about a block away) to ensure I found them ok and walk me back. It turns out Carlos is the general manager of the hotel, and he did not even know I was a guest! I was shocked at how kind and helpful he was. Any establishment that finds this quality of man and promotes him to manager knows what they are doing. In that brief time Salvio earned my business for life. I hope this helps others who care about finding a top quality hotel that also truly cares about people. Stay here, you will love it. (And the views and food were great too)
Chris
Stayed 2 nights in Sep 2024