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Hotel Los Portales

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Los Portales

Rooftop terrace
Lunch and dinner served, French cuisine
Outdoor pool, sun loungers
Front of property - evening/night
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Rotonda Los Encuentros 500 metros norte, Chinandega

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

  • 107 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 29.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Chinandega

In Chinandega .Stay at this Chinandega hotel and you'll be within half a mile (1 km) of Museo Chorotega-Nicarao and 2 miles (3 km) of Iglesia El Calvario. Guadalupe Church and Mausoleum of Rubén Darío's Mother are also within 2 miles (3 km).

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 164 min drive

Restaurants

  • ‪El Nogal - ‬3 min drive
  • ‪Plaza Farallones - ‬3 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taquitos El calvario - ‬15 min walk
  • ‪Las Tejitas - ‬14 min walk

About this property

Hotel Los Portales

3.5-star guestrooms with free WiFi
Hotel Los Portales offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Los Portales. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Chinandega hotel is smoke free.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 155 reviews
Rating 8 - Good. 35 out of 155 reviews
Rating 6 - Okay. 9 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Margarita

Travelled with family
Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

10/10 Excellent

KE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, only no coffee machine in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star Review of The Portales Hotel in Chinandega!
I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anibal, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff And great service Lovely staff will definitely come back.
Stayed 4 nights in Aug 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lizjorge
Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

8/10 Good

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gente muy amable
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que mejor es la noche con los animadores
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eddin

Stayed 7 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este Hotel La limpiesa, El personal bien Agradable.la comida, las bebidas. Tubimos un Evento familiar y todo supero las espectativas. Gracias a todo el personal de los portales.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar

Stayed 1 night in Feb 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

sergio

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleaniness
Stayed 1 night in Oct 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023