Holiday Inn Express & Suites Chino Hills by IHG

2.5 star property
Chino Hills guestrooms with free WiFi

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Photo gallery for Holiday Inn Express & Suites Chino Hills by IHG

Exterior
Lobby
Room amenity
Terrace/patio
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Chino Hills State Park
    ‪2 min drive‬
  • Los Serranos Country Club
    ‪2 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Communications)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Chino Hills

Near the airport.You'll find Chino Hills State Park and Los Serranos Country Club within 2 miles (3 km) of this hotel. BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park are also within 3 miles (5 km).

What's nearby

  • Los Serranos Country Club - 2 min drive
  • BAPS Shri Swaminarayan Mandir - 3 min drive
  • Big League Dreams Sports Park - 3 min drive
  • Ayala Park - 5 min drive
  • The Shoppes at Chino Hills - 6 min drive

Getting around

  • West Corona Station - 12 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 37 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive
  • ‪Lucille's Smokehouse BBQ - ‬4 min drive

About this property

Holiday Inn Express & Suites Chino Hills by IHG

Chino Hills guestrooms with free WiFi
Holiday Inn Express & Suites Chino Hills by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chino Hills by IHG also features coffee/tea in a common area, laundry facilities, and an elevator. Self parking is free.

This Chino Hills hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • Built in 2023
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Chino Hills by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Chino Hills

Holiday Inn Express & Suites Chino Hills by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 491 reviews
Rating 8 - Good. 52 out of 491 reviews
Rating 6 - Okay. 29 out of 491 reviews
Rating 4 - Poor. 16 out of 491 reviews
Rating 2 - Terrible. 25 out of 491 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yiwei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Holiday Inn
Stayed 3 nights in Nov 2024

4/10 Poor

Harris

Travelled with family
Disliked: Cleanliness, staff & service
Bedsheet had hair of different types. When asking the front desk, they thought we had already changed rooms and wanted to change again. They also said they already asked the room to be cleaned but obviously that didn't happen.
Stayed 1 night in Nov 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashutosh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks new and clean with clean neighborhood
Stayed 1 night in Nov 2024

10/10 Excellent

Gabby

Stayed 1 night in Nov 2024

6/10 Okay

Angilyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

raul

Stayed 1 night in Nov 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean room. Eco-friendly. Staff was awesome. Very welcoming and helpful. The free breakfast was awesome as well. So many different options especially for your little picky eaters. Overall great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wad very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I noticed the bathroom was not clean, especially the shower.
Stayed 2 nights in Nov 2024

4/10 Poor

Margot

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Xenia, Granada Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean & the rooms are spacious too.
Stayed 1 night in Nov 2024

4/10 Poor

Nina

Disliked: Cleanliness

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yiwei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear,safe,Quiet
Stayed 1 night in Nov 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a night at this location on Nov 2, 2024 for a checkout on Nov 3, 2024. Arrival at the property was met by a response of expedia has oversold the hotel, and there are no rooms available. I left the hotel and booked in the towne place suites in the same plaza. As of right now i have not received my refund for the my non-existent stay, as The holiday Inn, is refusing to issue a refund for the stay, due to general manager never being present in the hotel, and expedias email and phone calls to the property, never being returned. This is a case of a greedy company like IHG deciding to keep 200 dollars and screw over the consumer. While Expedia, is even more unprofessional, and plain stupid in the handing of this complaint, which will have no resolution, due to their inept nature
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Business traveller
The breakfast is great!
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My wife and I came in late because of a flight delay. I tried calling and messaging 6 hours ahead of time to let them know we would be arriving after midnight. I was unable to get a hold of anyone. When we did arrive, the front doors were locked. Nobody answered the intercom. We banged on the windows to get the night attendant’s attention. Then, they gave us our room number and keys. The key didn’t work, thankfully, because they placed someone else in our reserved room. He was unhappy being woken at 4 am. Then they gave us a downgraded room, which we accepted because it was 4 am and we were exhausted. When I asked about a refund for the room downgrade, I was offered points because I was a member (I’m not a member, they gave me someone else’s room). Also, breakfasts were inadequate and their coffee was terrible. Clean place. Terrible management. I asked to speak to management because I understand front desk people don’t have the ability to make decisions or refund money. Still waiting to hear back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place we have stayed here a few times in the past 2 years
Stayed 3 nights in Nov 2024