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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Luxurious 4.5-star resort with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hot springs
Japanese & Western style room
In-room safe, desk, free WiFi, bed sheets
Public bath
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221
  • Shikotsu Visitor Center
    3 min walk
  • Shikotsuko Onsen
    5 min walk
  • Lake Shikotsu
    4 min drive
  • Sapporo (CTS-New Chitose)
    38 min drive

Room options

View all photos for Junior suite with private open-air bath

Junior suite with private open-air bath | Bathroom

Junior suite with private open-air bath

  • 60.0 sq m
  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese&Western style room with private open-air bath

Japanese&Western style room with private open-air bath | View from room

Japanese&Western style room with private open-air bath

  • 60 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

  • 114 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese & Western style room

Japanese & Western style room

Japanese & Western style room

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Lobby

Lake Shikotsu Tsuruga Besso Ao no Za

Breakfast included
Spa
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (29)
The price is CA $1,407
per night
CA $1,560 total
includes taxes & fees
8 Dec - 9 Dec
Lake Shikotsu Tsuruga Besso Ao no Za

About the area

Chitose

On lake.You'll be steps from Shikotsu Visitor Center and a 5-minute walk from Shikotsuko Onsen. Also, Lake Shikotsu is within 2 miles (3 km) and Shikotsu-Toya National Park is within 6 miles (10 km).
View more Resorts in ChitoseOpens in a new window

What's nearby

  • Shikotsu Visitor Center - 3 min walk - 0.3 km
  • Shikotsuko Onsen - 5 min walk - 0.4 km
  • Lake Shikotsu - 4 min drive - 2.2 km
  • Shikotsu-Toya National Park - 6 min drive - 5.8 km
  • Sapporo Dome - 51 min drive - 59.1 km

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Intl. Airport (CTS) - 38 min drive

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Luxurious 4.5-star resort with 2 restaurants
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers its guests hot springs and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. A roundtrip airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are free. Self parking and valet parking are free.

This 4.5-star Chitose resort is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 49 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free roundtrip airport shuttle from 11:00 AM - 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Free roundtrip train station shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Hot springs
  • Spa services
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 366 out of 498 reviews" "
Rating 8 - Good. 111 out of 498 reviews" "
Rating 6 - Okay. 13 out of 498 reviews" "
Rating 4 - Poor. 7 out of 498 reviews" "
Rating 2 - Terrible. 1 out of 498 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities
There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eurlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Kapolei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Kar Eng

Stayed 2 nights in Oct 2023

4/10 Poor

Chin Yi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful environment
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Mizuho, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yukari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
楽しい旅でした。 温泉 最高、と 食事もよかつです、スタッフ皆さん親切でした。
Stayed 2 nights in Jul 2023

10/10 Excellent

TING CHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Goh, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from staff. Wonderful breakfast and dinner.
Stayed 1 night in Feb 2020

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service
2 double beds, Western style room and hot tub
On entering the resort, the lobby was inviting and very warm. The cushions seen in the picture are comfortable but worn. And although convenient, our hot tub on our deck was just an ordinary plastic hot tub. The Western style beds were disappointing and difficult to get a good nights rest. The mattress was of poor quality as the springs could be felt when lying down and with movement. On a more positive note, the most outstanding feature at this resort spa was the expansive buffet and the hot springs down on the first floor. The outdoor hot springs aka "Rotemburo" was refreshing.
Stayed 2 nights in Feb 2020

8/10 Good

T., Bangkok

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Smelly toilet in our (private onsen) room was a downside But the rest was good. Dinner buffet was great esp dessert :) Check out time is 10am feel a bit too early since check in time is 3pm Overall was ok:)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan at Lake Shikotsu
Superb service & an extremely beautiful property with local decor. F&B was wonderful too. The onsen is fabulous.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Onsen hotel
We loved the attentive service and spacious room at Tsuruga Resort.
Stayed 1 night in Dec 2019

10/10 Excellent

THAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for the getaways. We got the room with private bath and it’s very lovely to soak at night watching the stars. The main onsen is very clean and well maintained as well. Got the oil massage as well and it was very relaxing. Every single staff is friendly and helpful. My only concern is the dinner. It’s clearly a mix of Japanese traditional items with some western dishes. Even though the western ones are not bad, they don’t hold the same standard as the traditional ones. Mains courses are even worse than the buffet sadly.
Stayed 1 night in Oct 2019