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The Observatory Hotel Christchurch

5.0 star property
5-star luxury hotel near Hagley Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Exterior
Royal Skylight Room
Self parking (NZD 30 per day)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
  • Hagley Park
    ‪1 min walk‬
  • Canterbury Museum
    ‪3 min walk‬
  • Christchurch Art Gallery
    ‪5 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪18 min drive‬

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room

Observatory Deluxe Room

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down comforters, minibar, in-room safe

Observatory Legacy room- Lower ground floor

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room

Prestige Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room

Prestige Skylight Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room

Royal Skylight Room

10.0 out of 10
Exceptional
(4 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Christchurch

Heart of Christchurch.A stay at this Christchurch City Centre hotel places you steps from The Arts Centre and within a 5-minute walk of Hagley Park. Christchurch Art Gallery and Riverside Market are also within half a mile (1 km).

What's nearby

  • Hagley Park - 1 min walk
  • Riverside Market - 7 min walk
  • Christchurch Public Hospital - 8 min walk
  • Christchurch Casino - 13 min walk
  • Riccarton Road - 20 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪The Rockpool Bar - ‬6 min walk
  • ‪The Craft Embassy - ‬6 min walk
  • ‪Rollickin Gelato Café - ‬7 min walk
  • ‪Kaiser Brew Garden - ‬7 min walk
  • ‪Black & White Coffee Cartel - ‬6 min walk

About this property

The Observatory Hotel Christchurch

5-star luxury hotel near Hagley Park
As a guest of The Observatory Hotel Christchurch, you'll find a 24-hour fitness center, a library, and tour/ticket assistance. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. WiFi is free in public spaces. The luxury The Observatory Hotel Christchurch also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Observatory Hotel Christchurch was completed in May 2022.

This Victorian Christchurch hotel is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • 3 buildings
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1896
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Elevator
  • No smoking on site
  • Water dispenser
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 30 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25 for adults and NZD 25 for children
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Bicycle rentals
  • Concerts/live shows

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 194 out of 211 reviews" "
Rating 8 - Good. 13 out of 211 reviews" "
Rating 6 - Okay. 1 out of 211 reviews" "
Rating 4 - Poor. 0 out of 211 reviews" "
Rating 2 - Terrible. 3 out of 211 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience with my daughter. Like staying at Hogwarts she said! Great atmosphere.
Stayed 1 night in Sep 2024

10/10 Excellent

Meharban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerhardus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice and quiet. Great location and staff. Will definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Josephine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and buildings with a history. Nice room and facilities, very clean and neat. Rhys was very helpful and gave some tips about what we could do at the weekend in Chistchurch, thanks Rhys.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - mix of character buildings and modern rooms.
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic location
The location was excellent. One of the best hotels I’ve stayed in Christchurch. We love the Arts Centre, it’s iconically Christchurch. We were there for such a short time it’s hard to review it properly but will return in December.
Stayed 1 night in Jun 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic space- lovely rooms. So close to everything. All within walking distance. Only neg was the complicated shower
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jun 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Christchurch
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Randal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel. Characterful but modern, well appointed and well located.
Stayed 1 night in May 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, the staff are awesome and so helpful!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhys was great at check-in. The proprerty itself is beautiful and the location was great.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay, with highly attentive staff and a lovely room.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique building in a convenient location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024