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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Enjoy free breakfast at this 3-star Chula Vista hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Living Coast Discovery Center
    7 min walk
  • San Diego Bay
    16 min walk
  • Chula Vista Center
    2 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Howard Johnson by Wyndham National City/San Diego South

Breakfast included
Parking included
Free WiFi
Laundry
3.6 out of 5, Good, (1016)
The price is CA $153
per night
CA $169 total
includes taxes & fees
8 Dec - 9 Dec
Howard Johnson by Wyndham National City/San Diego South

About the area

Chula Vista

Oceanside stay.Within 2 miles (3 km) of this Chula Vista hotel, you'll find San Diego Bay and Chula Vista Center. Chicano Park and Sharp Chula Vista Medical Center are also within 6 miles (10 km).

What's nearby

  • San Diego Bay - 16 min walk - 1.4 km
  • Chula Vista Center - 2 min drive - 1.7 km
  • Naval Base San Diego - 5 min drive - 4.4 km
  • Petco Park - 8 min drive - 11.0 km
  • San Diego Convention Center - 8 min drive - 11.2 km

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 15 min drive
  • San Diego Intl. Airport (SAN) - 16 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Jack in the Box - ‬20 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Enjoy free breakfast at this 3-star Chula Vista hotel
Free breakfast is served. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

  • 106 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Smoking in designated areas
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 533 out of 1302 reviews" "
Rating 8 - Good. 315 out of 1302 reviews" "
Rating 6 - Okay. 180 out of 1302 reviews" "
Rating 4 - Poor. 105 out of 1302 reviews" "
Rating 2 - Terrible. 169 out of 1302 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Oct 2024

2/10 Terrible

Angelina M

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dislike all it
Stayed 5 nights in Jul 2024

4/10 Poor

Melissa

Business traveller
Disliked: Staff & service, room comfort
Rude deke staff
Desk staff is rude.
Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Travelled with group
Worst customer care
The man who checked me in was very rude I got there at 2:30 and as soon as I came in he immediately said “check in isn’t until 3:00” I said that’s only 30 minutes away can you please see if there is a room ready we just drove for 4 hours and it was extremely hot he then said 30 minutes will be fine and turned away from me and made a phone call. He also made a photo copy of my DL I asked why and he said they keep it on file for three years I said this is the first time anyone has ever done this and this isn’t my first hotel stay that made me very uncomfortable. He also didn’t even say anything about the complimentary breakfast so we missed that. Never will stay here again snd the room smells terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynnette

Stayed 1 night in Aug 2024

10/10 Excellent

Richel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service to each room
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hiroyuki

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood was a bit rough.
Stayed 2 nights in May 2024

2/10 Terrible

Allysa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of kids, homeless all over the property, didn’t even stay the night, wouldn’t give a refund.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kirk

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very difficult, sent a request to have downstairs room, as part of my foot had been amputated. Did not receive request and did not have room available and had to climb stairs, no elevator, other than that stay was fine
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Aug 2024

8/10 Good

Labria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in San Diego
Stayed 3 nights in Aug 2024

4/10 Poor

Luka

Travelled with partner
Liked: Staff & service
Disliked: Amenities
First we came in second floor rooms which have a door that are conected to another room (of course locked) but the noise from second room was very loud. We could hear them talk everything. Them we switched room in first floor. Room 130. Noise was better much quiter room without that connecting door just walls all around. You could hear noise if someone is jumping above you but ok that was just shortly. What bothered me with this room..The room had moisture and a moldy smell. Even when I turned on the air conditioning, I felt a disgusting smell coming from it. The previous room did not have this problem, but this one was disgusting to stay in. Room 130 urgently needs renovation! To add, we have been traveling for three weeks across America: San Francisco, Los Angeles, San Diego, Utah, and Arizona, and nowhere have I experienced a room with so much moisture and moldy smell. The mold is not visible anywhere; it might be in the air conditioning or under the carpet, I'm not sure. However, I can still praise the staff for being friendly, and I have no bad comments about them!
Stayed 2 nights in Aug 2024

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, room comfort
What kind of establishment is completely non smoking??? And how you run out of wash cloths? Other than that my room was clean and comfortable. Breakfast was good. If I wasn't a smoker I'd definitely stay again. Good bang for the buck
Stayed 2 nights in Aug 2024

2/10 Terrible

Karina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my 245 one night I ugly a lot homeless bad area . Were this hotel located . Never again.
Stayed 1 night in Aug 2024

10/10 Excellent

Evangelina, fort bragg

Stayed 1 night in Jul 2024

8/10 Good

Lisbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
It was pretty good over all, my only compliment is are neighbors was very noisy
Stayed 1 night in Aug 2024