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Comfort Inn & Suites Cincinnati Eastgate

2.5 star property
Hotel near EastGate Mall in Cincinnati

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Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking
Egyptian cotton sheets, premium bedding, blackout drapes
Lobby
Egyptian cotton sheets, premium bedding, blackout drapes
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • EastGate Mall
    ‪3 min drive‬
  • Coney Island
    ‪14 min drive‬
  • Riverbend Music Center
    ‪15 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Clermont

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1001)
The price is CA $117
per night
CA $134 total
includes taxes & fees
5 Mar - 6 Mar
Best Western Clermont

About the area

Cincinnati

Close to airport.At this Cincinnati hotel, you'll be within 9 miles (15 km) of East Fork State Park and 12 miles (20 km) of Belterra Park Gaming and Entertainment Center. Coney Island and Riverbend Music Center are within 12 miles (20 km).

What's nearby

  • EastGate Mall - 3 min drive
  • Coney Island - 14 min drive
  • Belterra Park Gaming and Entertainment Center - 14 min drive
  • Riverbend Music Center - 15 min drive
  • Newport Aquarium - 21 min drive

Getting around

  • Cincinnati Union Terminal - 25 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 33 min drive

Restaurants

  • ‪Subway - ‬16 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk

About this property

Comfort Inn & Suites Cincinnati Eastgate

Hotel near EastGate Mall in Cincinnati
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1024 square feet (95 square meters) and includes a conference center. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at Comfort Inn & Suites Cincinnati Eastgate. Self parking is free.

This Cincinnati hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 1024 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2001
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Russian, Ukrainian

Property amenities

Family friendly

  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 16 2025 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 80-0365966. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Comfort Inn & Suites Cincinnati Eastgate.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Comfort Inn & Suites Cincinnati Eastgate Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 716 reviews
Rating 8 - Good. 252 out of 716 reviews
Rating 6 - Okay. 143 out of 716 reviews
Rating 4 - Poor. 59 out of 716 reviews
Rating 2 - Terrible. 57 out of 716 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Darci June, Milton Freewater

Stayed 6 nights in Nov 2024

4/10 Poor

Juanita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please put a locking door on the pool entrance
The room to the pool didn't need a key to get it because it didn't even have a lock, they are in the middle of a remodel so overall it was okay.
Stayed 2 nights in Nov 2024

4/10 Poor

peaches

Travelled with family and small children, Business traveller
NEEDS A UPLIFT
Stayed 2 nights in Nov 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
In the room I had cockroaches
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Stayed 1 night in Nov 2024

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So...they said they were under construction whichbi didn't know before i reserved. The room, 229, wasn't necessarily dirty but not clean either. The blanket was disgusting & i didn't want to touch it. No iron or board, the fridge didnt work. I had to get towels & tissue. Also the tv jad no good channels. We were going to swim but didnt. The one good thing was breakfast. So other than that...i wont be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, amenities
place good use a through deep cleaning, maybe get rid of the cockroaches, too. :-(
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Liked: Room comfort
Stayed 1 night in Sep 2024

6/10 Okay

steve

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck and yikes!
We stay at comfort in in Eastgate and Wilder Ky virtually every week or so for concerts and events. Wilder staff and location is fantastic. We always know Eastgate isnt going to be nice, but its never been this bad. We dont need fancy and normally we have a safe, clean , and basics. However, the room we were provided was 232. This room should not be occupied. Heavy mold smell. Faucet dripping with mold all over the tub. The new AC unit tells me that this room has sat with a broken ac unit while the humidity and running Faucet bred mold. Look at the outlet the AC is plugged in. BLACK mold is literraly growing out of it. The little soaps were half used, trash on the floor, and the ironing board looks like someone got in a fight with it. I have pictures but hotrls isnt allowing me to upload for somereason. All vending was sold out and they have no sundries shop.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the Purpose
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
Stayed 1 night in Aug 2024

6/10 Okay

Ronald

Travelled with family
Disliked: Staff & service
The room was spacious. The breakfast area was clean and well stocked. The food fresh and tasty. We stayed 2 nights. There were not adequate coffee cups or drink cups and the coffee tray wasn't clean on our arrival.. No one emptied our trash after the first night or gave us fresh linens. We had to hunt someone down to provide them. The floors in the hall were needing vacuumed. The bathroom floor in our room looked like it hadn't been mopped before we arrived. Otherwise, the room was O.K.
Stayed 2 nights in Aug 2024

6/10 Okay

Catherine

Felt bathroom was not cleaned properly. Used lotion etc on counter no new ones. Needs some updating and better cleaning Check in staff not friendly
Stayed 1 night in Aug 2024

2/10 Terrible

Nate

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel…
Room was dirty had mold in the bathroom and stains on the bedding. Also I saw multiple cockroaches running around the carpet and in the bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Completely disgusting there were bugs, There was what looked like vomit in between the cushions. There was red and brown stuff smeared all over the wall, 3 inches of dust and dirt on everything, the blankets and sheets were stained bad. The shower has mold all over it. I found a bedbug bite on my back after sitting on the bed for 20 minutes, so I immediately grabbed my stuff and ran out the door Because I wasn’t trying to have all my belongings get infested. My third-party trip app contacted hotel about this and the hotel said they wouldn’t do a refund because I didn’t address the situation and ask to be moved to a new room BECAUSE I definitely wasn’t stepping back foot in that place. And sure as hell wouldn’t want a different room in the same building. Smh. I have tons of videos and pictures of this scummy place for proof.
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Decent hotel.
We stayed for a concert in the area. The room was okay. No towels or wash clothes, and the nightstands had mold. The front desk workers were friendly. The next morning at 10am, as we were literally rolling or suitcase to the door, housekeeping knocks. He was not very friendly as he was trying to rush us out of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty dirty. Biggest complaint was that the door wouldn't shut all the way!
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When checking in, the concierge took forever and told us “The system is running slow, it’ll be 5-10 minutes.” He then proceeded to check-in 2 other couples that were in line after us using the same system. The entire place smelled disgusting and the carpets looked like they had not been vacuumed in months. The hallways were littered with trash, toilet paper, used Q-tips, etc. The walls in the rooms had stains on them and there was snot and hair in the sink. The bathtub looked like someone died in it. We were in town for a concert and after the concert decided there was no way we were staying there. We drove 4 hours home after a concert let out at midnight instead of staying in this dump. Oh and the cherry on top was when we stopped back at the hotel to grab our bag after the concert, a cockroach scurried across the hallway floor. This place should be shut down immediately!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy L

Travelled with group
Liked: Amenities
Clean hotel great customer service close to events I was going to.
Stayed 2 nights in Jul 2024

4/10 Poor

cindy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Price for quality excessive! Observed bugs, carpet dirty.
Stayed 1 night in Jul 2024