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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property
Hotel near Sharonville Convention Center in Sharonville

Choose dates to view prices

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Suite, 2 Bedrooms, Fireplace (Loft) | Living area
Suite, 2 Bedrooms, Fireplace (Loft)
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft)

  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Sharonville

City center stay.You'll find Sharonville Convention Center and RockQuest Climbing Center within 3 miles (5 km) of this hotel. Van Cleve Park and Sharon Woods Park are also within 3 miles (5 km).

Getting around

  • Cincinnati Union Terminal - 21 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Blue Ash Chili - ‬4 min drive

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Hotel near Sharonville Convention Center in Sharonville
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

Smoking is allowed in designated areas at this Sharonville hotel.

  • 144 guestrooms or units
  • 2 levels
  • 18 buildings
  • Built in 1985
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pet-friendly
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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 405 out of 1027 reviews
Rating 8 - Good. 226 out of 1027 reviews
Rating 6 - Okay. 116 out of 1027 reviews
Rating 4 - Poor. 120 out of 1027 reviews
Rating 2 - Terrible. 160 out of 1027 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaunta

Stayed 1 night in Nov 2024

8/10 Good

Jasmine

Stayed 1 night in Dec 2024

10/10 Excellent

Anastasiia

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty Carpet/ friendly staff
The front desk was very friendly and helpful. How ever the rooms are not clean. The carpet is nasty, needs to be replaced. The rooms should not be rented with carpet that dirty. Old spills, cigarette burns, bleach spots, black spots.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and clean. Hotel staff was wonderful
Stayed 6 nights in Dec 2024

6/10 Okay

Amber

Stayed 1 night in Nov 2024

2/10 Terrible

Raymon

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Raymon

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floors and doors if the hinges
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

4/10 Poor

dailexe

Stayed 1 night in Nov 2024

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as other Sonesta Suites
Here's a bullet point list. The heating had two settings: off and jet engine; very loud and annoying when you are trying to sleep. Hardly any linens and the blankets could barely keep you warm. The toilet paper holder was missing. Bath had two, child-sized towels for the shower. Kitchen overhead light was burnt out. Front door was not secure, the latch was broken (see photo). Table and chairs are wobbly. Room smelled like cigarette smoke and had fingerprints on doors like the police were there. Barely any utensils/plates/bowls, etc. One spoon, two knives and two forks. Coffee maker pot was missing. Staff not overtly rude but could still sense an attitude; they need to learn what hospitality means. Most bizarre, zero hangers in any of the closets. On the plus side, appliances/cabinets/ were nice and modern. WiFi was good, nice TV, and the curtains kept out most of the light.
Broken latch
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer at the front desk is a customer service all star! Every request was handled promptly and efficiently. Overall an amazing state great for the family couldn’t be better.
Stayed 1 night in Nov 2024

10/10 Excellent

shanda

Liked: Staff & service, property conditions & facilities
They were damages in the unit
Stayed 2 nights in Nov 2024

6/10 Okay

Cleophis

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mauresa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Use to be a favorite hotel
Thia hotel has went down tremendously! Its dirty and outdated and i will not stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

2/10 Terrible

Marriea

Travelled with family
Don’t stay here
When arriving to our room, it was full of marijuana smoke as if someone was just in there doing drugs. We tried to work past it due to how late it was, but got to the point where we could not. We asked to be moved to another room that was even more disgusting, hadn’t been cleaned and we’re unable to stay.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 7 nights in Oct 2024

2/10 Terrible

Kumar, Edison

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Convenient. Safe.
Stayed 3 nights in Nov 2024

6/10 Okay

SHIV

Travelled with partner
Disliked: Amenities
They need to clean the rooms and take care of things after a person checkout.I.e refill liquid soaps , shampoo , And clean washrooms. Most important need to add more stuff in breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its just a no, keep looking and don't stay here.
The hotel staff was understaffed and overwhelmed. The rooms were disgusting, carpets and bedding stained, cigarette burns in everything, smelly, and out of all soaps. When we called she said we can see another room, and we asked if it was worse and she said we can go look and it looked like blood stains. They did offer a refund, however there was no where else to go. Their customer service was rude including hangin up on my teenager when she asked for shampoo and the manager was unfortunately not able to help the situation either. Outside of the room, the grounds were bad, busted out windows in many units, people screaming fighting, karaoke party with the bass blaring all night. Just overall a no go and there was not a resolution or a consideration from the staff what so ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Lamonte

Stayed 2 nights in Oct 2024