6/10 Okay
Verified traveller
27 Aug 2024
Disliked: Amenities
MISSING PERSONAL ITEMS, BEWARE
We were checking out at 11am but wanted to explore Milan for a few more hours before our train left so we stored our bags at the reception. However, after we picked up our bags and were at the train station I noticed that my sunglasses and my Nintendo switch were gone from my backpack. This is the only place they could have gone missing as we took the taxi to the train station. This place did nothing to help even after reaching out. They just said they will "ask the cleaners if they found anything" but never followed up. They are slow to respond too. There was also a person clearly sleeping in the lobby of the place for some reason with blankets and their things scattered around but they didn't look like a tourist. Would not recommend staying here.
Verified traveller
Stayed 1 night in Jun 2024