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The Onyx Apartment Hotel by NEWMARK

4.0 star property
4-star aparthotel near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Mountain view
Deluxe Studio, 1 King Bed, Mountain View
Terrace/patio
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    3 min walk
  • Yu
    1 min walk
  • Cape Town Station
    9 min walk
  • Cape Town (CPT-Cape Town Intl.)
    19 min drive

Room options

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Mountain View

View from room

Deluxe Studio, 1 King Bed, Mountain View

  • 35 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Mountain view

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View | Private kitchenette

Deluxe Apartment, 1 Bedroom, Mountain View

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area

Apartment, 2 Bedrooms, City View

  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Similar properties

View from property

AC Hotel by Marriott Cape Town Waterfront

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (484)
The price is CA $304
per night
CA $353 total
includes taxes & fees
6 Jan - 7 Jan
AC Hotel by Marriott Cape Town Waterfront

About the area

Cape Town

Cape Town City Centre stay.A stay at this Cape Town City Centre aparthotel places you steps from Cape Town International Convention Centre and within a 5-minute walk of Adderley Street. Artscape Theatre Centre and Long Street are also within half a mile (1 km).
View more Aparthotels in Cape TownOpens in a new window

What's nearby

  • Cape Town International Convention Centre - 3 min walk
  • Long Street - 6 min walk
  • Two Oceans Aquarium - 2 min drive
  • Cape Town Cruise Terminal - 3 min drive
  • Cape Town Stadium - 3 min drive

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Yu - ‬1 min walk
  • ‪Westin Executive Club - ‬5 min walk
  • ‪Mrkt - ‬1 min walk
  • ‪The Granite Lounge - ‬1 min walk
  • ‪Vida E Caffè - ‬6 min walk

About this property

The Onyx Apartment Hotel by NEWMARK

4-star aparthotel near Cape Town Cruise Terminal
The Onyx Apartment Hotel by NEWMARK offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and dry cleaning/laundry services are also featured at The Onyx Apartment Hotel by NEWMARK. An area shuttle within 18 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

  • 112 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Terrace
  • Bar or lounge
  • Dining venue
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 18 kilometers
  • Car recommended

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Freezer

Dining

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 240 per person
  • 1 restaurant
  • 1 bar

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near the bay

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 112 rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 240 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 455 reviews" "
Rating 8 - Good. 92 out of 455 reviews" "
Rating 6 - Okay. 16 out of 455 reviews" "
Rating 4 - Poor. 10 out of 455 reviews" "
Rating 2 - Terrible. 10 out of 455 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable stay, central location and easy to get Ubers, all staff are extremely nice and very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was wonderful‼️ From the staff to the condition of the rooms, everything was top notch. My sister and I will DEFINITELY be back❣️
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, room comfort
We had an enjoyable stay at Onyx. We are returning customers. The staff were friendly, the apartments are clean, with good convenient access to key locations (via Uber). Given the weather conditions on my travel, I was hoping to change one of my bookings around 5 days before my stay, but having discussed with the hotel unfortunately the hotel was inflexible with the policy so I had to pay for one extra night which I didn't stay (appreciate that the cancellation policy was 7 days before).
Stayed 2 nights in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th time staying at the Onyx, and each stay has been consistently excellent. The staff are accommodating, the room is perfectly clean and spacious and the location could not be ore central. We can't wait for our 6th stay! A special thank you to Simon and Ashton.
Stayed 7 nights in Aug 2024

8/10 Good

Oladimeji

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Millicent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is very nice and clean but customer service needs improvement. They told me that the rooms had universal ports but that was not the case. Housekeeper also stole money from my purse. I left my purse in the bedroom and had my big bills tucked away and noticed that they had disappeared. They were careful to leave the small ones to make it look like it had fell out of the purse but I made sure the zipper was sealed. I also noticed at the day of my checkout the houses rushed inside of the room as soon as I turned the corner even though she was tending to a different room. I turned back to ask about my missing money from the day before and she had a prepared response saying that she hadn't seen anything and took pictures of loose change in every room. I didn't have any lose change. Don't leave any valuables behind if you're requesting for room service. Very disappointed.
Stayed 7 nights in Dec 2023

8/10 Good

Solange

Travelled with family
Liked: Cleanliness, room comfort
Relaxing, clean and convenient
Convenient location, helpful and friendly front desk staff. very good hotel restaurant. clean and spacious; cannot complain at all!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Onyx is a beautiful hotel that provides incredible rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Jingsong

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Comfortable . We stayed with our 2 teens and we really enjoyed it! Everything spotless and a 15-20 min walk to the water front. Front desk was very helpful. Definitely recommend for a Capetown stay!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Top service and friendly staff.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It will be good if both toilets has a shower.
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Yibo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, room comfort
Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.
Stayed 1 night in Jun 2024

6/10 Okay

Adedokun

Liked: Property conditions & facilities
Calm environment
Stayed 2 nights in Jun 2024

10/10 Excellent

Amran

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

JW

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Friendly and professional, even before arriving at the property. Would certainly recommend staying here.
Stayed 9 nights in May 2024