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Sheraton Grand Salzburg

5.0 star property
5-star luxury hotel near Mirabell Palace and Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Salzburg

2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Point of interest
Point of interest
Junior Room, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Parking available
  • Spa

Explore the area

Map
Auerspergstrasse 4, Salzburg, Salzburg, 5020
  • Mirabell Gardens
    3 min walk
  • Mirabell Palace and Gardens
    4 min walk
  • Augustiner Brewery
    11 min walk
  • Salzburg (SZG-W.A. Mozart)
    17 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

View from room

Suite, 1 Bedroom, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Park View (Terrace)

Room, 1 King Bed, Terrace, Park View (Terrace)

Room, 1 King Bed, Terrace, Park View (Terrace)

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Park View

Studio Suite, 1 Bedroom, Park View | Living room

Studio Suite, 1 Bedroom, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

Salzburg

Heart of Salzburg.At this City Centre Salzburg hotel, you'll be steps from Mirabell Palace and Gardens and within a 15-minute walk of Getreidegasse. Moenchsberg Museum of Modern Art and Mozart's Birthplace are also within 2 miles (3 km).

What's nearby

  • Mirabell Palace and Gardens - 4 min walk - 0.4 km
  • Getreidegasse - 12 min walk - 1.0 km
  • Mozart's Birthplace - 13 min walk - 1.1 km
  • Salzburg Cathedral - 17 min walk - 1.5 km
  • Fortress Hohensalzburg - 18 min walk - 1.6 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 8 min walk
  • W.A. Mozart Airport (SZG) - 17 min drive

Restaurants

  • ‪Braurestaurant IMLAUER - ‬3 min walk
  • ‪Imlauer Sky - ‬1 min walk
  • ‪CUP&CINO Coffee House Salzburg - ‬2 min walk
  • ‪Mirabellgarten - ‬4 min walk
  • ‪Etage 7 Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Grand Salzburg

5-star luxury hotel near Mirabell Palace and Gardens
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 4 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A health club, spa services, and a terrace are also featured at the luxury Sheraton Grand Salzburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Salzburg hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3552 sq ft of conference space
  • 330 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
Sheraton Grand Salzburg offers 168 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Languages

Dutch, English, French, French (Sign language), German, Japanese, Spanish, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26.00 per day)
  • Valet parking on site (EUR 26.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 100-cm flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 26 per person
  • Fee for in-room wired internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self parking fee: EUR 26.00 per day
  • Valet parking fee: EUR 26.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Sheraton Grand Salzburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 599 reviews" "
Rating 8 - Good. 175 out of 599 reviews" "
Rating 6 - Okay. 49 out of 599 reviews" "
Rating 4 - Poor. 9 out of 599 reviews" "
Rating 2 - Terrible. 10 out of 599 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I it really on the edge of the old town, further away that I would have liked
Stayed 1 night in Jul 2024

8/10 Good

ZHILI

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Volker, Tomball

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice hotel in the heart of Salzburg. Also very pricey.
Stayed 1 night in Jul 2024

2/10 Terrible

Hiu, Diamond Bar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location, next to the Schloss Mirabell.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - clean - nice staff.
Stayed 1 night in May 2024

8/10 Good

Jong Soue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.
Stayed 6 nights in May 2024

10/10 Excellent

Hanif

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, location and staff. Could not ask for a better hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tomi, Bushey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.
Stayed 2 nights in Feb 2024

8/10 Good

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay in Salzburg
Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bradley

Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Stayed 4 nights in Dec 2023

10/10 Excellent

Manoj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!
Stayed 4 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden
Stayed 1 night in Sep 2023

10/10 Excellent

stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to property when staying in Salzburg. Convenient to everything
Stayed 3 nights in Sep 2023

10/10 Excellent

Jenny, Oakland

Stayed 7 nights in Sep 2023

10/10 Excellent

Bernard Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.
Stayed 3 nights in Sep 2023

10/10 Excellent

Timoteo, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 100 steps away from Mirabell palace and gardens. Same distance to the farmers market that takes place every Thursday morning. 2 bus stops from the Hauptbahnhof.
Stayed 3 nights in Sep 2023