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The Connaught, Maybourne Hotel Collection

5.0 star property
Family-friendly 5-star hotel near ZSL London Zoo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Connaught, Maybourne Hotel Collection

Exterior
Indoor pool
Property entrance
Sutherland Suite
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
Carlos Place, Mayfair, London, England, W1K 2AL
  • Selfridges
    6 min walk
  • Hyde Park
    7 min walk
  • Oxford Street
    9 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

View all photos for Classic Grosvenor Suite

Classic Grosvenor Suite | Living room

Classic Grosvenor Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Deluxe Room

Classic Deluxe Room

Classic Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Superior Room

Classic Superior Room

Classic Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Carlos Suite

Carlos Suite | Living area

Carlos Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sutherland Suite

Sutherland Suite

Sutherland Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Connaught Suite

Connaught Suite

Connaught Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Contemporary Studio

Contemporary Studio

Contemporary Studio

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Coburg Suite

Coburg Suite

Coburg Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Superior Room

Contemporary Superior Room

Contemporary Superior Room

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Contemporary)

Deluxe Room (Contemporary)

Deluxe Room (Contemporary)

  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grosvenor Suite

Grosvenor Suite | Living area

Grosvenor Suite

  • 63.0 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Claridge’s, Maybourne Hotel Collection

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (469)
The price is CA $2,474
per night
CA $2,969 total
includes taxes & fees
11 Dec - 12 Dec
Claridge’s, Maybourne Hotel Collection

About the area

London

Heart of London.With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Selfridges and 2 miles (3 km) of Buckingham Palace. Serpentine Gallery and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Selfridges - 6 min walk - 0.6 km
  • Hyde Park - 7 min walk - 0.6 km
  • Buckingham Palace - 17 min walk - 1.5 km
  • Royal Albert Hall - 6 min drive - 3.4 km
  • Big Ben - 6 min drive - 3.1 km

Getting around

  • London (ZEP-Victoria Train Station) - 4 min drive
  • Bond Street Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Hideaway - ‬1 min walk
  • ‪Bacchanalia - ‬2 min walk
  • ‪The Connaught Patisserie - ‬1 min walk
  • ‪Delfino - ‬1 min walk
  • ‪Marchesi 1824 - ‬1 min walk

About this property

The Connaught, Maybourne Hotel Collection

Family-friendly 5-star hotel near ZSL London Zoo
The Connaught, Maybourne Hotel Collection offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

There are 4 meeting rooms available. A fitness center, spa services, and multilingual staff are also featured at the luxury The Connaught, Maybourne Hotel Collection. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
The Connaught, Maybourne Hotel Collection offers 122 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. This London hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Aman Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

The Connaught, Maybourne Hotel Collection is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (GBP 60 per night; includes in/out privileges)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 45 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2025 to January 19 2025 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from February 17 to March 23:
  • Spa
  • Swimming pool
The property will be renovating from February 17 2025 to March 23 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 60 per night (in/out privileges)
  • Rollaway bed fee: GBP 75.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Connaught
Connaught Hotel
Connaught Hotel London
Connaught London
The Connaught London, England
The Connaught Hotel London
The Connaught
The Connaught, Maybourne Hotel Collection Hotel
The Connaught, Maybourne Hotel Collection London
The Connaught, Maybourne Hotel Collection Hotel London

The Connaught, Maybourne Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 191 out of 224 reviews" "
Rating 8 - Good. 24 out of 224 reviews" "
Rating 6 - Okay. 4 out of 224 reviews" "
Rating 4 - Poor. 1 out of 224 reviews" "
Rating 2 - Terrible. 4 out of 224 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pantea, Saratoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Awesome bars. Friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John p

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason. The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT SERVICE!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Naili

Stayed 3 nights in Nov 2023

8/10 Good

Marina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I liked the historical site , the staff so kind and the bedroom. I would have liked to find a nespresso machine in the room, just to be indipendent in coffee time. But in any case I had a wonderful staying Kind regards mc
Stayed 3 nights in Nov 2023

10/10 Excellent

LISETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great pleasure. Staff is so belightful
Stayed 3 nights in Oct 2023

10/10 Excellent

AHMET CELALETTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception people, the concierge, the staff at the breakfast and at the bar… and I am sure the other people working at the hotel are very keen to make guests feel comfortable and make us like coming back home. They have th pleasure to please.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stefan

Stayed 3 nights in Aug 2023

10/10 Excellent

AHMET CELALETTIN

Stayed 3 nights in Aug 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property.
Stayed 2 nights in Jul 2023

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect The staff went out of their way to be helpful
Stayed 3 nights in Jan 2023

10/10 Excellent

Me

Stayed 1 night in Dec 2022

10/10 Excellent

Hyun Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are really amusing and friendly. I felt like at home while staying here. So I extended my staying.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Absolutely fantastic Hotel and a new experience for me who usually stay at the Corinthia - The Connaught offers better location, smaller rooms at the same price point but cosier rooms. Ideal location, fantastic service and great food and bar options. The Concierge is probably the best in London.
Stayed 3 nights in Sep 2022

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in Sep 2022

8/10 Good

Seit Yen

Stayed 1 night in Jun 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in London. Amazing staff service, beautiful hotel.
Stayed 4 nights in Apr 2022

8/10 Good

Peter, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service. Location is central Mayfair so rooms are compact and prices are steep.
Stayed 1 night in Feb 2022

10/10 Excellent

Scheherazade

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lived up to motto “pleasure to please”. Everything superb, food exceptional.
Stayed 4 nights in Jan 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022